Headquartered in Shanghai, China Eastern Air Holding Company (CEAH) is among Chinaās three major air transportation groups. As the core of CEAH, China Eastern Airlines Co., Ltd. (CEA) became the first Chinese airlines to be listed on the New York, Hong Kong and Shanghai stock exchange in 1997. CEAH operates a fleet of over 510 aircraft, serves 80 million passengers globally every year and ranks in the top ten of many operating indexes including fleet size and passenger volume. As a member of the SkyTeam Alliance, CEA has, through connecting with the Alliance, built an air network starting from the Shanghai hub and reaching 1052 destinations in 177 countries and regions around the world.
China Eastern Airline Frankfurt Representative Office Address:
China Eastern AirlinesAIRLINES FRANKFURT,Rossmarkt 5, D-60311 Frankfurt amļæ½ Main, Frankfurt, Germany
China Eastern Airline Reservation office telephone contact numbers:
0049-69-1338930
Email:
Fax: 0049-69-13389333
Working hours
Map
Official website: www.ceair.com
Check your flight status here: en.ceair.com/aoc/
China Eastern Airline baggage services telephone contact numbers:
0049-69-1338930
For baggage inquiries : China Eastern airline baggage inquiries
Customer service line (24-hour hotline)ļ¼ +86ļ¼95530ļ¼
Sky Team contact details
Member Tel: 40083-95530
Gold Hotline: 40082-95530
Telephone (International): + 86-21-95530
Member E-mail: [email protected]
Gold mailbox: [email protected]
Near-by Airports:Ā Frankfurt-Hahn Airport,Ā Baden Airpark,Ā Cologne Bonn Airport
Attractions in Frankfurt: Romer, Palmengarten,Ā Frankfurt Cathedral
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List of China Eastern Airline Offices
Queries handled by China Eastern Airline Customer care:Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Eastern miles
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Good morning,
I am writing regarding fol. canceled booking.:
Hinflug
Von Frankfurt (FRA) nach Shanghai (PVG), mit China Eastern Airlines JNUZYY
MU/ETKT 781 2041928852
Von Shanghai (PVG) nach Auckland (AKL), mit China Eastern Airlines JNUZYY
MU/ETKT 781 2041928852
RĆ¼ckflug
Von Auckland (AKL) nach Shanghai (PVG), mit China Eastern Airlines JNUZYY
MU/ETKT 781 2041928852
Von Shanghai (PVG) nach Frankfurt (FRA), mit China Eastern Airlines JNUZYY
MU/ETKT 781 2041928852
It was booked for Mrs. Lutgarde Theresia M.
and canceled on day of dep. FRA.
Now my booking Agent asked for a writing confirmation that I am eligible to get a refund on this booking.
Below a copy of the request:
Sehr geehrte Kundin, sehr geehrter Kunde,
wenn Sie Ihr Geld wieder haben mƶchten, bitten wir Sie Kontakt mit der Fluggesellschaft aufzunehmen um eine Genehmigung fĆ¼r uns zu bitten , die ins international Flug system (Amadeus) reingetan werden sollen , wobei steht dass Sie den Anspruch auf vollstƤndige RĆ¼ckerstattung haben .
Sobald die Genehmigung reingetan haben , wenden Sie sich bitte an uns mitteillen , damit wir Ihnen die Erstattung beantragen kƶnnen.
Wir entschuldigen uns fĆ¼r entstandene Unannehmlichkeiten und stehen Ihnen natĆ¼rlich gerne fĆ¼r weitere Fragen zur VerfĆ¼gung.
Mit freundlichen GrĆ¼Ćen,
Ihr eDreams Kundenservice
PLEASE send me the confirmation asap and enter it in Amadeus as requested.
Thank you for your hlep!
Best regards,
Lut Peeters
Good Morning,
I was checking whether there is already a reply to my request from last week.
when am I going to get an answer?
I noticed in my message below in the booking name my family name is missing…..
Peeters is the family name. My first name is Lutgarde Theresia M
Thank you for looking in to the matter and helping it get solved finally!
Best regards,
Lut Peeters
Hello, could you please REPLY?
If I arrive in Frankfurt on Monday 26 and my flight to China is on the 27, can I stay the night at the Frankfurt airport while I wait for my departure? Does it give me the opportunity get the tests?