Ethiopian Airlines City Office in Nairobi, Kenya Phone number, Address, Email, Working hours, Google map location
Ethiopian Airlines was established in 21 December 1945, commenced operations in 8 April 1946 which is the Ethiopia’s flag carrier airline and is owned by the Ethiopian country’s government. Ethiopian Airlines has its head quarter in Bole International Airport in Addis Ababa. Ethiopian Airlines serves a network of 113 passenger destinations where 19 of them are domestic and 35 freighter destinations and is the largest on the African continent.
Ethiopian Airlines Nairobi City Office Address: Bruce House Muindi Mbingu Street
Mailing address P.O. BOX 42901 – 00100 Nairobi
Ethiopian Airlines City Office telephone contact numbers: +254202296000 , +254723786649 / +254701223493/ +254701223970 / + 254 701223493/970
Email: [email protected]
[email protected]
Fax: 254 02 2219007
Working hours: Mon – Fri 08:30 – 17:00
Sat 09:00 – 13:00
Ethiopian Airlines Official website: https://www.ethiopianairlines.com
Ethiopian Airlines Online Check-in: https://www.ethiopianairlines.com/online check-in
Check Ethiopian Airlines flight status here: www.ethiopianairlines.com/flightstatus
Check Ethiopian Airlines flight schedule here: www.ethiopianairlines.com/flightschedule
Ethiopian Airlines baggage services telephone contact numbers:
254 202296000
+254723786649 / 734666066 / 733666061
Ethiopian Airlines Customer care:
Phone: +251116656666 (International Charges Apply)
Ethiopian Airlines Baggage Allowance
View Ethiopian Airlines Hand | Cabin baggage, checked baggage, Excess baggage charges, overweight baggage charges, over size baggage charges in the above link.
Ethiopian Airlines Customer care / support
Ethiopian Airlines Customer Contact Centre: 000 800 100 7947
Ethiopian Airlines Contact Centre Business Hours: N/A
Ethiopian Airlines Customer Care Phone number | Email
View Ethiopian Airlines Customer Care Phone number, Email through the above link.
Ethiopian Airlines Special assistance
Travel during pregnancy in Ethiopian Airlines
Pregnancy rules in Ethiopian Airlines:
- Expectant mothers can travel in Ethiopian Airlines till 34th week of the Single pregnancy and 36 week for multiple pregnancy.
- you must apply for medical clearance by submitting a medical information form (MEDIF) (Download PDF)
*For any special assistance, Contact: https://www.ethiopianairlines.com/aa/information/special-needs/.
How to change mistakes in your name, flight date and refund ticket in Ethiopian Airlines?
View How to change mistakes in your name, flight date and refund ticket in Ethiopian Airlines through the above link.
Ethiopian Airlines: How to file a complaint related to baggage / flight delay / cancellation / ShebaMiles? Procedure, Documents required
Ethiopian Airlines Special Meals
Asian Vegetarian, Bland, Diabetic, Fruit Platter, Gluten-Free, Hindu Non-Veg, Kosher, Low Calorie, Low Fat, Low Salt, Muslim, No Lactose, No Salt, Vegetarian Raw, Seafood, Vegetarian Vegan.
*For any Queries, contact: https://www.ethiopianairlines.com/sc/services/on-board-services/inflight-meal-menu
How to Web Check-in Ethiopian Airlines?
Procedure to do web check-in or online check-in Ethiopian Airlines
- Visit https://www.ethiopianairlines.com/aa/book/booking/web-check-in
- Select “Booking Reference” or “Ticket Numbers”
- Enter the “Booking Reference” or “Ticket Numbers” and “Last Name”
- Click “Check-in”
List of Ethiopian Airlines Offices Worldwide
Find Ethiopian Airlines Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country.
Types of Planes / Air craft available with Ethiopian Airlines
Total fleet: 82
- Airbus A350-900
- Boeing 737-700
- Boeing 737-800
- Boeing 737 MAX 8
- Boeing 767-300ER
- Boeing 777-200LR
- Boeing 777-300ER
- Boeing 787-8
- Boeing 787-9
- Bombardier Dash 8 Q400
- Boeing 757-200PCF (Cargo Fleet)
- Boeing 777F (Cargo Fleet)
Queries handled by Ethiopian Airlines airlines Customer care:
Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, ShebaMiles
Is there any problem / complaint with reaching the Ethiopian Airlines Nairobi City Office Address or Phone number? Please report any issues using the below comment form.
Rate your experience with the Ethiopian Airlines Nairobi City Office in Kenya: (click on the stars below)
There is no one picking up the calls. would like to change a travel date urgently! Flight Reservation number: ULP ZSR
I reported missing my luggage 6 days ago but to no avail. This is such an inconvenience.
Hello,would like to have my ticket open
ticket reference :OGZKDA
Treat this as urgent
There is no one picking up the calls. would like to confirm my booking! Flight Reservation number: UCRO9F
Would like to change my flight travel date urgently.
I have been trying to reach your offices in Nairobi for booking without success. Is this customer care you have????
When phones are always busy and those that go through are not picked, what business are you doing????/
Any way I have gone to a competitor where phones are picked and information given.
Enjoy your business without customers.
Very very disappointed client.
Regards
Judy – Cellphone 0780850426
Hello,
I would like to have my ticket open.
Ticket reference : BGBDRX
Thank you!
Office in Nairobi Kenya never answers calls
Office in Nairobi Kenya never answers calls, how does it cost for no show? I wanted to confirm my traveling date for tomorrow
Seems like your airline is loved by all! I cant get a vacant Economy ticket that will enable me leave Kenya on 2nd to arrive in Germany Frankfurt latest on 3rd September 2017!
At 8.40 am the safcom line seems diverted ….mteja! Seems difficult to contact your office for a querry on booking!
I have been calling numbers since morning and they go unanaswred.terrible services.
Hie please pick the customers calls. Your Nairobi office does not answer phone calls. Very discouraging
Hello, l have been calling your office number in Nairobi without any body there to pick up my call, Am a regular Ethiopian airline flyer, l would like to have my ticket open pls .Ticket Reference No: QVYK6K. kindly treat this very urgent, thanks very much.
who knows the ethiopian airline office in nairobi.they are not picking up calls
FOR GODSAKE PLEASE PLEASE ASK YOUR NAIROBI OFFICES TO PICK CALLS. THEY ARE NOT DOING US ANY FAVOR BY ANSWERING OUR CALLS!!!!
the worst customer care airline i have ever come across,,2018 .
I would like to open my ticket reservation AVWIWV I called Nairobi office but not picked up sorry
I lost my certificates and other testimonials documents via your airline from Dubai to Nairobi’s between on the 9/10/2018_20/10/2018 bag tag is ET 027596 ,I have raised more complain but am not yet to receive them cause were inside my luggage and not yet to get them. Contact me via +254721531246
I lost my baggage on 27th of October I wz flying Emirates to adis then Ethiopian airline to Nairobi.. been trying to reach you by in vein my tag number EK 310977.. been calling jkia bt no one answers my calls.. it’s really frustrating.
no phone or e mail reply
how to contact?
I am a frequent flyer with Ethiopian Airlines, but from the arrogance of your security in your Nairobi office wonder how to confirm my booking for a flight to Jo Burg via Lilongwe on Monday 24th June 2019.
For your information, Security company you hire is only known for other interests for money in transit, and not coutesy.
I am a frequent flyer with your airline, but from the arrogance of your security guard wonder how to confirm my flight to Jo’Burg via Lilongwe on monday 24 June 2019.
For your information, the company you hire is more famous for the way they treat clients’ money on transit, and not courtesy.
do you offer invoices so that i can present to my sponsor for the payment?
hello
Im elvis mutisya, i will be travelling from nairobi to palm springs international airport califonia from 7-13 round trip.
kindly provide me with a qoute for this trip.
Many thanks
all this numbers are not going through!
I lost my baggage on 27th of October I wz flying Emirates to adis then Ethiopian airline to Nairobi.. been trying to reach you by in vein my tag number EK 310977.. been calling jkia bt no one answers my calls.. it’s really frustrating.
Your Nairobi contact centre and contact numbers are impossible to get through to…very urgent for me! [email protected]
There is no one picking up the calls. Due to Corona I would like to change my travel date tomorrow (ET307, ET724) to Vienna urgently! Flight Reservation number: AMEXPO!
Please contact me on my phone: +254 768 769972
Regards
No one is picking the phone and I need to change my flight urgently so as I can travel tomorrow
There is no one picking up the calls. would like to change a travel date urgently! Flight Reservation number: VXBXIZ
I have tried calling the head of check.in and he just assumes the call…have sent messages he just receive without feedback…it’s sad that we trust the airline but the incharges are unfriendly……..I need to acquire my luggage which was transported without the passenger boarding how can I retrieve it please….