KLM office in Zurich, Switzerland 14


About KLM:
KLM-logo

KLM Royal Dutch Airlines was founded on 7 October, 1919 to serve the Netherlands and its colonies. KLM is today the oldest airline still operating under its original name. KLM has been part of the AIR FRANCE KLM group since the merger in 2004.KLM is headquartered in Amstelveen.

KLM Zurich Office Address: Zurich Airport, KLM Service desk Departure Hall, Terminal 2, Zurich, Switzerland

Map: View direction here

Nearby Landmark for KLM office in Zurich: The Circle, The Circle Convention Center

KLM Reservation office telephone contact numbers: +41 848 874 444

Working hours: Monday to Friday 08:00 AM – 08:00 PM Saturday – Sunday 09:00 AM – 05:30 PM

KLM Official website: https://www.klm.ch/en

KLM Online Check-in: www.klm.com/online check-in

Note: KLM Online Check in begins from 30 hours to 1 hour before departure.

Check your KLM flight status here: https://www.klm.ch/en/flight-status

KLM baggage services telephone contact numbers: +41 84 887 44 44

Working hours: Monday to Friday 08:00 AM – 08:00 PM Saturday – Sunday 09:00 AM – 05:30 PM

For KLM baggage inquiries : KLM baggage inquiries

KLM Baggage lost and found: Baggage lost and found – KLM

Near-by Airports: Click on airport name to view contact information of the airport: phone number, email, address, timings etc

Zurich AirportSt. Gallen-Altenrhein AirportBern Airport

Attractions in United Kingdom: Stonehenge, Tower of London, The Roman Baths and Georgian City of Bath, The British Museum, York Minster and Historic Yorkshire.

KLM Royal Dutch Airlines Flight Code: KL

KLM Customer Care Support

Check the above link to know the KLM Royal Dutch Airlines customer care phone number, email etc

KLM Baggage Allowance

British Airways Baggage

View KLM Royal Dutch Airlines Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.

List of KLM Offices

Click the above link to view the List of KLM Offices address, phone, email, working hours, website, direction and more.

How to Web Check-in in KLM Royal Dutch Airlines?

Procedure to do web check-in or online check-in in KLM Royal Dutch Airlines

    1. Visit https://www.klm.ch/en/check-in
    2. Enter ticket number or booking code
    3. Enter the Loyalty programme number (if you have)
    4. Enter the passenger’s last name.
    5. Click ‘Start Check-in’.
    6. Confirm the details. You can select your seat
    7. Print the boarding pass

How to change mistakes in your name, flight date and refund ticket in KLM Royal Dutch Airlines ?

Click the above link to view the procedure to change flight date / postpone / cancel the booked flight and get refund in KLM Royal Dutch Airlines.

KLM  Special assistance

Travel during pregnancy in KLM

  • Expectant mothers can travel in KLM Airline till 36th week of the Single and multiple pregnancy.
  • When flying with special medical requirements, you may need to arrange medical clearance certificate.
  • you must apply for medical clearance by submitting a medical information form (MEDIF): Download PDF (Medif-Form A and Medif-Form B)

For any special assistance queries, contact: https://www.klm.ch/en/information/assistance-health/pregnant

Procedure to get medical clearance in KLM

  1. Download Form A, Download Form B
  2. send the completed application form to Request a FREMEC

For more details, contact KLM Health Services

vaccinations and health advice: https://klmhealthservices.com/en/home-2/

Phone+ 800 556 22 737

Working hours: Monday to Sunday 07:00 AM – 10:00 PM

Email: [email protected]

Types of Planes / Air craft available with KLM

Total fleet: 117

  • Airbus A330-200
  • Airbus A330-300
  • Airbus A350-900
  • Boeing 737-700
  • Boeing 737-800
  • Boeing 737-900
  • Boeing 747-400
  • Boeing 747-400M
  • Boeing 777-200ER
  • Boeing 777-300ER
  • Boeing 787-9
  • Boeing 787-10
  • Boeing 747-400ERF
Queries handled by KLM Customer care:
Flight Ticket Booking,  Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Flying Blue Miles

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14 thoughts on “KLM office in Zurich, Switzerland

  • Barbara Veverka

    Your website does not give the opening hours for the ticket desk in Zurich and the personnel at the contact number given said they cannot tell me when the desk is open at Zurich. I have now made three phone calls and no one can tell me when the KLM ticket desk is open. As a measure of customer service, I would appreciate if you could provide me this information without putting the burden on the customer -I need feedback ASAP.

    • Editor Post author

      Hi Barbara Veverka,
      Please find the opening hours

      Monday – Friday 08:00 – 20:00 Saturday – Sunday 09:00 – 17:30

      Thanks,
      Support team

  • Tim G

    We will be coming in by train to the airport. From the train platform to klm departure gates is it easy to find in English. Thank you

  • Monika Pfortmüller

    Anfrage wegen eines Fluges:
    Wir möchten einen Multi-Stop Flug buchen. Zürich-Kigali, Kigali-Entebbe und Daressalam- Zürich. Auf Ihrer Webseite kann ich den Flug von Zürich nach Kigali und den Rückflug von Dar nach Zürich buchen. Ich weiss aber, dass Sie nach der Zwischenlandung in Kigali weiter nach Entebbe fliegen. Kann ich den Flug Kigali nach Entebbe nicht mir KLM fliegen, obwohl wir die andern Strecken ja mit Ihrer Fluggesellscht fliegen würden und weshalb?

    Herzlichen Dank

    Monika Pfortmüller

  • Marianne Suter, 8052 Zürich

    Guten Tag,

    ich habe Freunde, die in Los Angeles festsitzen, weil KLM momentan nicht nach Los Angeles fliegt.
    Können Sie mir bitte sagen, ab wann KLM wieder von Los Angeles nach Amsterdam fliegt. Ich wäre
    Ihnen sehr dankbar für diese Message.

    Besten Dank

  • Andreas Sch.

    für mich die schlimmste airline ever so sorry das ich das zrh office damit belästige, aber ich muss dampf rauslassen über ihr hq in den niederlanden. richtig gehend frech was da abgeht. fühle mich total verarscht von klm. ich buche einen flug, zahle geld dafür, flug wird annuliert, aber auf mehrere rückfragen hin weder voucher noch geld zurückerstattet, telefonisch nur ein müdes lächeln für mich übrig. covid19 hat viele getroffen, manche hart, aber die art zu kommunizieren die klm an den tag legt. wirklich echt das allerletzte und somit für mich die letzte auf der liste.
    da habe ich von andere airlines wenigsten einen support erhalten oder auch schon geld zurück erstattet bekommen.

  • Diana Strub

    In July 2019 I booked 8 flights for to Tampa FL for April 10th 2020 for a family celebration at a total amount of SFr. 6686.70. Because of the Corona virus these flights were obviously cancelled. I was sent vouchers but on 16th July I wrote explaining it will not be possible for the family to take a holiday together in 2021 and requested refunds instead. A day later Zurich office wrote to me that they have requested these refunds.

    Over the past two day I have received 2 emails informing me I will be refunded a total of EUR 100.- for 6 of the flights. This is totally unacceptable. Nobody answers the phone in Zurich.

    Extremely bad service.

  • Diana Strub

    I have been tryig to contact the Zürich office for a week – nobody takes the phone.
    I have now tried phoning KLM Amsterdam but apparently this number is not valid.
    Please send me a contact number asap.

  • Oskar Born

    Is your helpservice by phone a joke!?
    Written on the website: 08.00h – 20.00h
    I call 08.55h and they say: Closed, open from 08.00h – 20.00h

    KLM: NEVER EVER AGAIN!

  • Andi

    To fly from ZRH to NBO do I have to register to Global Haven? The vaccine certificat and the PCR test is not enough? I will not register with some doggy organization. I have all papers and QR codes, that should be enough, shouldn’t it?

    • Gubser

      i called the klm switzerland hotline on the 6 july 2022 and requsted a cancellation and refund for my return flight.
      the lady on the phone mentioned that thats possible and that i willl receive an my voucher within 10 days.
      else i would have flown or shift the flight a few days ahead.
      i havent received my money back till today the 29th July 2022.
      therefore i requested today now online a refund of my return flight since i havent heard anything yet!
      could you please call me or email me, i would like to get this resolved asap.
      thank you.