SriLankan Airlines City office in Jakarta, Indonesia Phone number, Address, Email, Online Check-in, Flight status, Travel with pets, Pregnancy 15


SriLankan Airlines City office in Jakarta, Indonesia Phone number, Address, Email, Working hours, Google map location

srilankan-airlines
SriLankan Airlines was established in 1947 and commenced operations on 1 September 1979 which is the flag carrier of Sri Lanka. SriLankan Airlines headquartered in Colombo 01, Sri Lanka

 

SriLankan Airlines Jakarta City office Address: Jakarta City Office
Sri Lankan Airlines Limited, C/o P T Mulia Langka Angkasa,
Centennial Tower Building,17th Floor, Unit E,
Jalan Jend.Gatot Subroto No., Kav.24-25,South Jakarta 12930, Indonesia.

SriLankan Airlines City office telephone contact numbers: +62 21 2525201

Email: [email protected]

Fax: +622130016036

Working hours: Monday to Friday (09:00 to 17:30)

Map: View location here



SriLankan Airlines Official website: www.srilankan.com

SriLankan Airlines Check-in

SriLankan Airlines online Check-in: www.srilankan.com/online-check-in

Note: Check-in starts from 24hours to 2 hours before scheduled departure time (local time).

Check SriLankan Airlines flight schedule here: www.srilankan.com/flightschedule

Check SriLankan Airlines flight status here: www.srilankan.com/flightstatus

SriLankan Airlines baggage services telephone contact numbers:
+622130014969

SriLankan Airlines Baggage Allowance

Sri Lankan Airlines

View SriLankan AirlinesĀ Hand | Cabin baggage, checked baggage, Excess baggage charges, overweight baggage charges, over size baggage charges in the above link.

SriLankan Airlines Customer care / support

SriLankan Airlines Head Quarters: Katunayake, Sri Lanka

SriLankan Airlines Phone Number: 02271279158

SriLankan Airlines Email: [email protected]

SriLankan Airlines Special assistance

Travel during pregnancy in SriLankan Airlines

Pregnancy rules in SriLankan Airlines:

  • Expectant mothers can travel in SriLankan Airlines till 36th week of the Single pregnancy and 32th week multiple pregnancy.
  • A medical certificate is required to travel which stated that you are fit to travel from your doctor or midwife.
  • The certificate must be dated within (48 hours) of your flight departure. (Download)

*For any special assistance, Contact: https://www.srilankan.com/special-assistance.

How to change mistakes in your name, flight date and refund ticket in SriLankan Airlines?

View How to change mistakes in your name, flight date and refund ticket in SriLankan Airlines through the above link.

How to Web Check-in SriLankan Airlines?

Procedure to do web check-in or online check-in SriLankan Airlines

List of SriLankan Airlines Offices Worldwide

Find SriLankan AirlinesĀ Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country.

Types of Planes / Air craft available with SriLankan Airlines

Total fleet: 20

  • Airbus A320
  • Airbus A321
  • Airbus A330

Queries handled by SriLankan Airlines Customer care:

Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, FlySmiles

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15 thoughts on “SriLankan Airlines City office in Jakarta, Indonesia Phone number, Address, Email, Online Check-in, Flight status, Travel with pets, Pregnancy

  • ZAHIS MIRZA

    DEAR SIR/MADAM,

    ITS EXTREME FRUSTRATING WHEN YOUR JAKARTA OFFICE DON’T EVEN BOTHER:
    1. TO ATTEND PHONE CALLS.
    2. EVEN EMAIL REQUEST IS NOT ANSWERED

    WE ALWAYS FIND YOUR IN-FLIGHT SERVICE EXCELLENT BUT YOUR JAKARTA OFFICE (IN OUR POINT OF VIEW “ZERO”). YOU CAN IMAGINE THE ANGER A INTERNATIONAL TRAVELER TIRED CALLING : 622130016036 (SOME TIME IT JUST DON’T EVEN RING AND GET DISCONNECTED).

    ITS VERY BAD ATTITUDE AND HABIT WHICH WE NOTICED FROM A LONG-LONG TIME.

    • ZAHID MIRZA

      DEAR SIR/MADAM,

      ITS EXTREME FRUSTRATING WHEN YOUR JAKARTA OFFICE DONā€™T EVEN BOTHER:
      1. TO ATTEND PHONE CALLS.
      2. EVEN EMAIL REQUEST IS NOT ANSWERED

      WE ALWAYS FIND YOUR IN-FLIGHT SERVICE EXCELLENT BUT YOUR JAKARTA OFFICE (IN OUR POINT OF VIEW ā€œZEROā€). YOU CAN IMAGINE THE ANGER A INTERNATIONAL TRAVELER TIRED CALLING : 622130016036 (SOME TIME IT JUST DONā€™T EVEN RING AND GET DISCONNECTED).

      ITS VERY BAD ATTITUDE AND HABIT WHICH WE NOTICED FROM A LONG-LONG TIME.

  • Tansukh D Ahir

    hello,

    i try to contact your jakarta office by phone (before 5pm) but ringing and no body pick the phone. I booked the ticket through ticket.com after receive ticket enter number online check in on your web and shown error. Please help full. received ticket number 6035734625212.

  • Inayath hassan

    The staff is not talented they are making long time to just change ticket , they have seen My ticket to banglore from Jakarta but they are talking about Colombo, I didnā€™t got ticket copy of paper they told that the shishtam is not working and then they asking me to give email what is this going on no faselitis I have pay 250$ just to change ticket.. this SriLankan Airlines taking to much experience

  • Ahmad ali

    I have tried to calling to office then no body pick up the call and I call to one more number they just pick up after that disconnecting.. this is very bad and disrespect.. I have went there at 9am the morning itā€™s 8:30 open time but at 9pm dĆ­a Are telling to wait then I have waited 20min.. we are paying expensive but getting this respon from your staff office

  • Mix

    Hello SriLankan airlines.. do something to your Jakarta price this is not a good respon from staf and no quality.. just small thing the problem is not picking call and rejecting call

  • Lidya

    Hello
    I will travel to seychelles by srilankan airlines, and transit in colombo, my question, is transit visa needed? And what terminal in jakarta airport? Thank you anyway.

  • Juli abdul hamid

    Hello srilankan air.

    I booked ticket two way from kuwait to jakarta and jakarta to kuwait.
    For coming to kuwait my booked on 7 july 2018 .
    Today i checked in srilankan air website why become change to 8 july 2018 without any confirm to my email.
    I tried to contact srilankan office on jakarta no respon and no body answer.
    I want to make sure that my flight is tomorrow on 7 july 2018.
    If no responsible from the company and no replay right now , i will inform to my friend and avery body to avoid srilankan air due verry bad service.
    I am waiting your respon urgently.
    Thanks alot.

    Regard

    Juli abdul hamid

  • Giovanni

    Due to the COVID19 pandemic flights from India to Jakarta were cancelled. After writing to the help center I got a call from the Jakarta office and thanks to the office staff, I had my parents ticket from India to Jakarta and back converted to a travel voucher so quickly!

    Keep up the good work!

  • kumara alwis

    As always said by every one ….. why the hell do you have a telephone for UL Jakarta office if no one answer it?
    What are the managers of this great air line doing? Sleeping or are they Zombies?
    Please respect passengers, because of they you are getting a salary.

  • Paul VK

    I am currently in Indonesia and have been trying to cancel our tickets from Jakarta to Colombo for the past week do to the political/economical situation in Colombo right now. I have tried calling, multiple emails to different customer service addresses, and even filled out the cancelation form many days ago. Nobody has picked up the calls. Nobody has replied to my emails. No response to my online cancelation form. This is incredibly frustrating. Our flight leaves today and we are about to be charged a full price no show fee when I’ve tried everything possible ahead of time to mitigate this problem.

    I can’t begin to explain how disappointed I am in Sri Lanka Airlines and your customer service.
    Please contact me immediately if you get this message. Our ticket numbers are : 603 2112469594 / 603 2112469593