Air Astana is the principal airline and the flag carrier of the Republic of Kazakhstan, based in Almaty, Kazakhstan. It operates scheduled domestic and international services on 64 routes from its main hub, Almaty International Airport, and from its secondary hub, Astana International Airport.
Air Astana Official website: https://airastana.com
Air Astana Online Check-in: https://airastana.com/global/en-us/Book-Manage/Manage/Online-Check-In
Check Air Astana schedule here: https://airastana.com/kaz/en-us/Information/Air-Astana-Secure/Before-your-flight#repatriation
Check Air Astana flight status here: https://airastana.com/global/en-us/Information/At-the-airport/Flight-Status
Air Astana Baggage Allowance
Air Astana Baggage Allowance
View Air Astana Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.
Air Astana Customer care / support
Air Astana Contact Centre
Contact in Almaty: + 7 (727) 244 44 77
Contact in Nur-Sultan: + 7 (717) 258 44 77
Alternative Contact: +7 702 702 44 77
Online consultant in WhatsApp at +7 702 702 01 48.
Air Astana Contact Centre Business hours: Mo.-Su., 08:00-20:00 Nur-Sultan time
Air Astana Special assistance
Travel during pregnancy in Air Astana
Pregnancy rules in Air Astana:
- Expectant mothers can travel in Air Astana till 34 th week of the Single pregnancy and 32 nd week for multiple pregnancy.
- After 23 rd week, a medical certificate is required to travel which stated that you are fit to travel from your doctor or midwife.
- You must apply for medical clearance by submitting a medical information form (MEDIF).
For any Queries: mymail@airastana.com/+7 (727) 270 30 53, +7 (727) 356 09 50
For any special assistance, Contact: https://airastana.com/global/en-us/Information/Travel-Information/Special-Services
How to change mistakes in your name, flight date and refund ticket in Air Astana?
View How to change mistakes in your name, flight date and refund ticket in Air Astana through the above link.
How to Web Check-in in Air Astana?
Procedure to do web check-in or online check-in in Air Astana
- Visit https://airastana.com/kaz/en-us/Book-manage/Manage/Online-Check-In
- Select ‘Book & Manage’ section.
- Enter the “Name, Form of identification and Booking reference”.
- Click on “Check-in”.
Air Astana Airlines Offices Worldwide
Find Air Astana Airlines Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country
Types of Planes / Air craft available with Air Astana
- Boeing 767-300ER
- Airbus A320/A321 series
- Airbus A321neo LR
- Embraer E190-E2
Download Air Astana App for Apple (iphone, ipad, mac) / Android (ios) Users
Air Astana Social Media Contacts
Queries handled by Air Astana Customer care:
Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Nomad Club (Frequent Flyer).
Is there any problem/complaint with reaching the Air Astana Phone number? Please report any issues using the below comment form.
Rate your experience with the Air Astana: (click on the stars below)
Dear Air astana
Kindly update my complaint status….
#318801.