Turkish Airlines Addis Ababa, Ethiopia Sales Office Phone number, Address, Email, Working hours, Google map location
About Turkish Airline:
Turkish Airline was founded on 20 th May 1933. It is the national flag carrier airline of Turkey, headquartered at the General Management Building on the grounds of Atatürk Airport in Yeşilköy, Bakırköy, Istanbul.As of July 2015, it operates scheduled services to 290 destinations in Europe, Asia, Africa, and the Americas, making it the fourth-largest carrier in the world by number of destinations, as of 2014.
Turkish Airline Addis Ababa Sales Office Address: Bole, Old Japan Embassy Road, Tamrat Building , 1nd Floor, Addis Ababa, Ethiopia
Reservation office telephone contact numbers: 00 251 (0) 11 6627781 / 82 / 83 / 84 (Call center)
Email: ADDSALES@THY.COM
Fax: 00 251 (0) 11 6627786
Working hours: weekdays 08:30 – 17:00
Saturday 09:00 – 12:00
Sunday Closed
Map: View direction here
Official website: http://www.turkishairlines.com/
Check your flight status here: www.turkishairlines.com/flightstatus
Turkish Airline baggage services telephone contact numbers: 998 71 147 08 49 (Sales), (998-71) 147 0 850 (Cargo)
For baggage inquiries: Turkish airline baggage inquiries
Customer Relation
For your feedback / Complaints, comments: +90 850 333 0 849
Miles&Smiles Call Center
You can call us to become a member for free and for all your questions about card advantages, awards and your mileage account
Phone: +90 850 333 0 849
Turkish Airlines General Management
Address:Turkish Airlines General Management Building Ataturk Airport, Yesilkoy 34149 Istanbul Turkey
Phone: +90 212 463 63 63
Fax: +90 212 465 21 21
Turkish Airlines Customer Care Support
Contact Centre: +90 212 463 63 63/080005 01565
Turkish Contact Centre Business hours: 24 hour booking and customer services
Turkish Airlines Baggage Allowance
View Turkish Airlines Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.
List of Turkish Airlines Offices
Find Turkish Airlines Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country
How to Web Check-in in Turkish Airlines?
Procedure to do web check-in or online check-in in Turkish Airlines
- Visit https://www.turkishairlines.com/en-in/flights/manage-booking/
- Select ‘Flights’ – ‘Manage Booking’ section.
- Enter the “Reservation code (PNR)” and “Passenger surname”.
- Click on “Check-in”.
How to change mistakes in your name, flight date and refund ticket in Turkish Airlines?
Click the above link to view the procedure to change flight date / postpone / cancel and get refund in Turkish Airlines.
TSA Pre-Check Program at Turkish Airlines: How to apply boarding pass for TSA PreCheck lane?
Check the above link for how to add a TSA PreCheck to your boarding pass, TSA Customer Care number etc
Travel during pregnancy in Turkish Airlines
Pregnancy rules:
- Expectant mothers can travel in Turkish Airline till 36th week of the Single pregnancy and 32 week for multiple pregnancy.
- After 28th week, a medical certificate is required to travel which stated that you are fit to travel from your doctor or midwife.
- You must apply for medical clearance by submitting a medical information form (MEDIF).
Types of Planes / Air craft available with Turkish Airline
Total fleet: 333
- Airbus A340-300
- Airbus A330-300
- Airbus A330-200
- Airbus A321-200
- Airbus A320-200
- Airbus A319-132/100
- Boeing B737-800
- Boeing B737-700
- A310 CARGO
- A330-200F CARGO
- Boeing 777-300ER
- Boeing B737-900 ER
- Embraer E195
Queries handled by Turkish Airline Customer care:
Flight Ticket Booking, Flight Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Miles&Smiles
Is there any problem with reaching the Turkish Airline Addis Ababa Sales Office Address or Phone number? Please report any issues using the below comment form.
Rate your experience with the Turkish Airline Addis Ababa Sales Office in Ethiopia: (click on the stars below)
I’m travelling from Addis Ababa to Boston through Istanbul with 8 hr layover. I have an American visa. is it possible to go out of the airport and enjoy Istanbul for few hours with another visa? please note that i have traveled to Istanbul last February
Hey.
We are to pax going from Addis (ADD) to Antalya (AYT) planning to fly TK on 19 FEB 2022 and return on 26 FEB 2022.
Question is if TK is flying to and from Addis again??
Hello, I am leaving for Athens, Greece through Istanbul on Thursday Dec. 20 at 1.50 am. with a one hour stop over in Istanbul. I need special assistance as I have an injured leg and am on crutches. I called the Addis office and they weren’t able to help me. Who should I call to set up special assistance in Istanbul to transfer me to the correct gate? And also take me to the gate in Addis?
Thank you
daphpan@gmail.com
I want to knew about the visa process but Ethiopian telephone no is not working can I get other number
Your office in Addis is virtually inaccessible. You failed to deliver my bag when I flew in from Rabat on 16th of February and I am still struggling to learn about its whereabouts. How could you be so inefficient?
Dear Sir / Madam , I would like to express some of the an unpleasant experience I had on may 6 and 7 in your office located on SNAP PLAZA building and at the Addis Ababa Bole Airport as follows : –
1) I was by your Ticket Office on Monday Morning on May 6th 2019 @ 9:15 am , I was the 3rd customer in line however the system was down for about half an hour , 2 of your agents ( 1 male and 1 female ) were simply sat down focusing only on their computer and Laptop , No eye contact no excuses your office was like a mourning house , please tell them to be more friendly as we are paying customer.
2) I have been told by them that there is no land line telephone access to the ticket office and were not volunteer to give me their mobile phone address to have further inquiry if needed also I was told by your male ticket Agent that any business class passenger can carry 3 luggage’s each 23 KG , this was also reconfirmed by him to my Niece unfortunately on the may 7th during the evening flight My Niece and her 5 year daughter have been told at the Check in counter that Turkish airline have not such kind of luggage transfer arrangement and they told her to rearrange her luggage to 2 luggage each 32kg and this has to be done in the middle of the Airport , it was very disappointing moment . in-future please avail some detail written information to your passengers or put it on your official website .
The Positive Reception :-
I and My Niece were forced to bitterly complaint to one of your female supervisor inside the Airport by the Check in counter , after she had telephone conversation with her Turkish Manager ( I assume ) My Niece and her daughter were allowed to proceed her trip as planned , Please convey our appreciation to your lady and also to other gentleman supervisor on duty , to our understand they have gone extra miles to find solution to the problem . Still Turkish Airline will be our ( the family ) best choice , as per my telephone conversation with my Niece the service throughout the flight up-to Istanbul was excellent , they have enjoyed it , after few hours they will continue their flight to USA where the final destination is , Please Keep up all the excellent part .
According to the office in Addis Ababa, I have no fee charge on the first time flight change. That also is confirmed here in Canada. However, they are charging me for the service that they are offering to change my flight. Is it legal on your side? Do you know about it? Why don’t you tell your customers about it then?
Hello, how can i rebook my flight booking to additional days please contact me fast as soon as possible.
Dear all
i sent email to Turkish air lines in Addis Ababa with a request for rate for shipment of 100Kg personal effect from Addis Ababa to Bosnia to Sarajevo .despite i sent several remindest so far i have not any reply
please advise
I have been trying to call the number of three days but no one picks up the phone. Either no one is working in the office or you have horrible customer services.
today we had 2 passengers stranded in istanbul airport and have work visa and were not allowe o to board …after some time they gave them the visa and ticket and all documents at airport but the sales office management ,with name mahlet couldnt give us good assistance and our passngers are having difficulties stranded in istanbul airport cause of this.please let us know why we couldnt get good assistance despite having all the proper documents..
I am am Eritrean passport holder now in Ethiopia on a short stay. I also plan to visit Turkey for ten days before heading back to Eritrea. Will the Turkish Airlines here in Addis Ababa, Ethiopia issue me a ticket to Istanbul and back to Eritrea on the Ethiopian Birr? I called the Turkish Airlines office repeatedly but there was no response. Your quick feedback is highly appreciated. Best
Since one hour, i try to phone the 3 numbers mentioned above !!?
Can you phone me back please, i need to change my ticket.
21.3.022 afternoon
Dr.ADAM
094550 1215
Dear
Turkish Airlines
I’m Natnael Wondera from Addis Ababa, Ethiopia who have a ticket to go from Addis Ababa, Ethiopia to Istanbul, Turkey to Los Angeles, California, the USA on the date 13 Wednesday 2022. So please could you assist me to know the provided departure time of 12:40 AM from Addis Ababa to Istanbul in Ethiopian local time? and is it a must to have health insurance during my flight?
Thanks
natnaelaga@gmail.com or natnael.wondera@aastu.edu.et
Good Morning Sir,
This is Muhammad Salman, my son, Ahmed Salman won a free return ticket of Addis-Istanbul-Addis through lucky draw on “Nowruz Event” held at Defense Forces Club on 27 March, 2022. He won this ticket vide token No. 88.
My son is only 07 years old, therefore, I request Turkish airlines to issue the same ticket to me being his father. The ticket may please be issued for following dates;-
Departure Addis to Istanbul 20 May, 2022
Departure Istanbul to Addis 27 May, 2022
My Particulars are as under:-
Name Muhammad Salman
Passport No. ET5753922
My Name is Hancila Nicola ,I traveled with Turkish Airways from Isatnbul to Addis on 16-Jul-2022,Flight TK1048/TK 676/15 Jul ,Time @18:25 , Bag Tag Number TK28586.
I was trying to get my Bag from Addis Ababa Airport However I have not gotten the Bag till today.I am waiting it at Asosa Airport now
I was contacted by Ethiopian Airways ADD Baggage Service but have not yet received the Bag.
I have attached the Full information of the Bagg.Kindly I have requested your assistance for this matter as I am in trouble right now.Please contact me through this email account:gere.dem2004@gmail.com
With Best Regards,
Hancila Nicolea.