Ethiopian Airlines was established in 21 December 1945, commenced operations in 8 April 1946 which is the Ethiopia’s flag carrier airline and is owned by the Ethiopian country’s government. Ethiopian Airlines has its head quarter in Bole International Airport in Addis Ababa. Ethiopian Airlines serves a network of 113 passenger destinations where 19 of them are domestic and 35 freighter destinations and is the largest on the African continent.
Address: 18 terminal B , level 3 Newark Liberty international airport , Newark NJ 07114
: 973 3530223
For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
Toll Free 1 800 445 2733
24 hours all year round
Fax: 973 3530222
E-mail NYCAPT@Ethiopianairlines.com
Ethiopian Airlines Official website: https://www.ethiopianairlines.com
Ethiopian Airlines Online Check-in: https://www.ethiopianairlines.com/online check-in
Check Ethiopian Airlines flight status here: www.ethiopianairlines.com/flightstatus
Check Ethiopian Airlines flight schedule here: www.ethiopianairlines.com/flightschedule
Ethiopian Airlines baggage services telephone contact numbers:
Ethiopian Airlines
Ethiopian Airlines Baggage Allowance
View Ethiopian Airlines Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.
Ethiopian Airlines Customer care:
Phone: +251116656666 (International Charges Apply)
Near-by Airports:
Near-by cities:
Attractions in USA:
Types of Planes / Air craft available with Ethiopian Airlines
Total fleet: 82
- Airbus A350-900
- Boeing 737-700
- Boeing 737-800
- Boeing 737 MAX 8
- Boeing 767-300ER
- Boeing 777-200LR
- Boeing 777-300ER
- Boeing 787-8
- Boeing 787-9
- Bombardier Dash 8 Q400
- Boeing 757-200PCF (Cargo Fleet)
- Boeing 777F (Cargo Fleet)
Queries handled by Ethiopian Airlines airlines Customer care:
Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, ShebaMiles
Is there any problem / complaint with reaching the Ethiopian Airlines Newark NJ, USA Address or Phone number? Please report any issues using the below comment form.
Rate your experience with the Ethiopian Airlines Newark NJ, USA: (click on the stars below)
To whom it may concern.
My name is Esther Edukuye and my reservation number is NKFEWF. I called Customer services and reported that I will not be able to travel anymore on the 8th of August 2017 due to the death of my father. I will like a refund of my ticket. They told me to email the death certificate online for a full refund. I am unable to locate that email address given to me online and they have been giving me the run around. (nycapt@ethiopianairline.com).
Please send me the correct email address, for me to be able to email this death certificate to your office.
Trying to call the ethopian airline New Jersey number for inquiries but all numbers has been disconnected without any further information.
You didn’t let me board my flight in December 2020, and uptil now you’ve not given my refund.
I didn’t got my bagage lost the 27th august.
I’ m waiting for undemnisation.
Ma valise est disparu le 27août 2017 et ethiopian airlines ne réponds même pas á ma requête d indemnisation.pourquoi?
I have been trying to get someone to someone to change my name on a ticket i bought
I have been trying to resolve the issue of my loss baggage since January 2017. All i get is run around. I was told to speak to the manager in Newark but never got hold of him.
Please respond and tell me how you will restitute for the lost baggage.
Hi,
I want to know about your flight tomorrow. 4th January 2017 ET 509, Newark to Togo(EWR to LFW), 9.15pm whether it will be on time based on severe weather report that is trending now.
Thanks.
Hello flight hf3512 one to arrive Newark Saturday April 27th without our bags mine is a graye Samsonite bag so far nobody has been able to help me I was put on hold for 1 hour at 800 they give me Newark 973 number nobody picks up I called administration in Virginia they told me Newark opens between 5 and 10 I’ve been calling they don’t pick up that is very rude please help find our bags we were not given any claim number that is not our job w wetake what you give us to give us an incident report it does not contain any claim number but the tag number 04-5521 reservation code is isa IZWWBPand the phone number here is plus one 682-347-1227 the address is 451 Uniondale avenue Uniondale New York 11553 please help Trace our bags and tell us what’s going on except customer service has been very very poor and uncooperative thank you.
this is my ticket number 0717008223616 i left washington seattle on the 16th of january 2018 to newark , from there things did not go well,this is the first time traveling with Ethiopian airline. its very horrible,,bad experience,,,returning back from ghana to seattle this same thing two days trip turned into three days,,I WILL NEVER EVER TRAVEL WITH THIS AIRLINE AGAIN THEY ARE SO BAD THEY DONT CARE,,,,
I am flying Ethiopian Air out of Oagadougou, Burkina Faso. I was told that I had to confirm at an Ethiopian Air office, that my ticket matches the credit card I bought it with before flying. Can they do this at the ticket counter or do I have to go out of my way to find an office. Can it be done at the airport in Newark, NJ? Or in Orlando, FL?
Hello,
Please I filed a complaint about my missing luggage’s on Sunday ,29th of April,2018,and I was told the luggage’s will be delivered by today ,1st of May 2018,but I have not still gotten them.
Please,I will like to know the status of my luggage.
My names are Amusa Sakirat Ayobola.
Thanks
I need help with finding my bags with ethiopian airlines. I was in a connecting flight with united airlines on the 15th of May and Ethiopian airlines did not get my bags from UA 3610 which brought the bags at Newark Airport. I would very much appreciate it if you could help.
Please did you finally get your luggage? Facing the same challenge right now. From Atlanta with UA to New Wark, then to Lome. Got one luggage and did not get the other that was together with it. What a conspiracy to cause passengers pains. I came in on Tuesday 13th November, 2018 with Flight No UA792 from Atlanta and ET 509 from New Wark. God help me.
Hello
I board your flight from Lagos to Newark on 12th of September only to get to Newark and found my 2 checked in bags missing
One of the bags has been returned. I need my 2nd bag
Im in Texas, send my luggage to the provided address
Its frustrating without my bags. Im suppose to fly back with your airline tonight but wont because my bag is yet to be here and my trip has been distrupted
Regards
Femi
+16822461110
Hello flight hf3512 one to arrive Newark Saturday April 27th without our bags mine is a graye Samsonite bag so far nobody has been able to help me I was put on hold for 1 hour at 800 they give me Newark 973 number nobody picks up I called administration in Virginia they told me Newark opens between 5 and 10 I’ve been calling they don’t pick up that is very rude please help find our bags we were not given any claim number that is not our job w wetake what you give us to give us an incident report it does not contain any claim number but the tag number 04-5521 reservation code is isa IZWWBPand the phone number here is plus one 682-347-1227 the address is 451 Uniondale avenue Uniondale New York 11553 please help Trace our bags and tell us what’s going on except customer service has been very very poor and uncooperative thank you. Essmaad01@gmail.com or emc2corp@ymail.com
It took one day to get information on a departure time from Newark, NJ to Addis Ababa. Finally, I gave up.
I stopped using Ethiopian Airlines a long time ago, and do not intend to use it at all. People search for information on line or by telephone in this day and age. Wake up!!!!!
How can I contact Ethiopian Airline in the US? The number shown online is not working?
It is really bad to be calling none existing numbers or ones with no body to answer them. You have an urgent call to make, cannot get anybody. That’s bad. Newark airport number is one of them that when you call you will be told that it is a none working number.
My bags are still missing since 21st of February 2021 3 months ago please stop traveling with Ethiopia Airlines!!!!! My name is Mercy Omolewa .
My husband and myself bought tickets to travel to Nigeria last year but were hit with covid so couldn’t embark on the journey. We want to do so this year but we’re being told we have to pay a penalty. Why when we were sick of covid? I need the Airline to do better please.
I travelled with ET 1035 from Douala to Lome and ET 508 from Lome to Newark on Thursday 12/08/2021 Flight Booing Ref ET/XFFPJF. My luggage never came at Newark and has not been delivered to 290 Jefferson Avenue Salem 01970.
I travelled with ET 1035 from Douala to Lome and ET 508 from Lome to Newark on Thursday 12/08/2021 Flight Booking Ref ET/XFFPJF. My luggage never came at Newark and has not been delivered.
Pls I want to knw if I will be able to fly wit your airline bcoz hv bought d ticket, am a Nigerian nd my passport expired by September 5th, nd I need to travel, bt its nt going to come out if I renew it here in US, so I will renew it in Nigeria before I come back, is it possible for me to use it to board? Thanks
Hi i could not travel on the 8th of december from Lome because of health issue. My destination was New York JFK. I still miss one luggage: my références: Mbida Rene
Tel 347 730 8952
Email:renembida@yahoo.com
Adresse: Mbida Rene 115-38 144th street, 2nd floor Jamaica New York 11436. Please me a message about this issue. Thank you.
The reservation number is ZRJCFG. I had bought a ticket for my father for flight from Lagos, Nigeria to Newark, USA. On getting to the air for boarding he was told that there was no ticket for him. I did not know what happened but I know that I paid for the reservation which was LGAUAS. Because he had two days left for his visa to expire, I decided to immediately buy another ticket which was two days time. When buying the second ticket I did not see where to add the special request for wheelchair. After paying for the reservation, I went back to look for where to update the wheelchair request and also upgrade to premium seat. I tried doing this for two days and the website was not working. I called consistently for two days and all the several tel numbers I called was not going through. I could not get any online or phone help before check-in time. I sent email days before then and no rely. I told my father to ask for wheelchair help at the airport. He called me after he was issued a ticket that he was denied wheelchair assistance. I started making call to Nigeria, Togo, Ethiopia, and USA. No answer. I stayed awake searching for numbers and making calls. I got confused because I could not get my father again on phone. It was not long ago that I got somebody on phone and was told that they can enter the wheelchair request for return ticket, but nothing can be done for the going flight. He needs wheelchair and don’t know what will happen and whether he is even in that flight. This is very crazy experience.
Dear Sirs, we wanted to let you know that we enjoyed our recent flight experience with you. We arrived at Newark Liberty Airport on Thursday, September 1 from Togo on flight ET 508. However, as of today, September 7, we have not received our two checked bags. Because of our late arrival on September 1, the baggage claim office was closed. There was a very helpful gentleman who took our information, and he called us on Sunday to inform us that our bags were located and were being sent to us here in South Carolina. Could you please help us?