Air New Zealand Limited is the flag carrier airline of New Zealand. Based in Auckland, the airline operates scheduled passenger flights to 21 domestic and 31 international destinations in 19 countries around the Pacific rim and the United Kingdom. The airline has been a member of the Star Alliance since 1999. Air New Zealand originated in 1940 as Tasman Empire Airways Limited (TEAL), a company operating trans-Tasman flights between New Zealand and Australia. TEAL became wholly owned by the New Zealand government in 1965, whereupon it was renamed Air New Zealand.
Air New Zealand USA Address, Phone number, Email, Opening hours
Air New Zealand USA Address:
Air NZ Reservations
Discover the World
World Trade Center, Montecito No. 38
Piso 26 – oficina 26
Col. Nàpoles CP 03810
México, DF.
México
Phone:
64 9 357 3000, (55) 9000 2558 or (55) 9000 2560
Fax: 64 9 336 2649
Email: airnz@discovertheworld.com.mx
Working hours
Air New Zealand Official website: https://www.airnewzealand.com/home
Air New Zealand Online Check-in: www.Air New Zealand.com/in/gb/online check-in
Note:Check-in Online check in opens 24 hours before your flight.
Check Air New Zealand schedule here: www.Air New Zealand.com/in/gb/flight schedule
Check Air New Zealand flight status here: www.Air New Zealand.com/in/gb/flight status
Air New Zealand Baggage Allowance
View Air New Zealand Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.
Air New Zealand Baggage service office address, phone number, email in USA
Honolulu International Airport
Address: 300 Rodgers Boulevard #43
Honolulu
Hawaii 96819
Phone: +1 808 836 2461
Fax: +1 808 839 6351
Email: honolulubaggage@hallmark-aviation.com
Houston International Airport
Address: c/o Hallmark Aviation
George Bush Intercontinental Airport
Houston
Office hours: 24/7 operation, 7 days
Phone: +1 866 767 2247
Email: IAHMISSIONCONTROL@hallmark-aviation.com
Los Angeles Airport
Address:c/o Pacific Aviation
380 World Way,
Los Angeles Airport, CA 90045
Office hours: 10:00am – 9:00pm
Phone: +1 844 365 BAGS(2247)
Email: laxbag@airnz.com
San Francisco Airport
Address:Air New Zealand Luggage Services
c/o Swissport
Hours: 10:00am – 7:00pm
Phone: +1 650 821 0034
Air New Zealand International Cargo service office address, phone number, email in USA
Los Angeles:
Address: 6041 W. Imperial Hwy
Los Angeles
CA 90045
Contact information: +1 (310) 646 9891
San Francisco:
Address: 944 North Field Road
San Francisco
CA 94128
Contact information: +1 (650) 821 0090
New York:
Address: Building 77, JFK International Airport
Jamaica NY 11430
Contact information: +1 (718) 244 1333
+1 (800) 400 0153
Chicago:
Address: 11409 Irving Park Road
Franklin Park
Chicago IL 60131
Contact information: +1 (773) 686 9837
+1 (800) 424 1066
Atlanta:
Address: 4500 ASR Rd
Cargo Bldg. B, Suite 217
PO Box 20669
Atlanta GA 30320
Contact information: +1 (404) 305 0506
Hawaii:
Address: Transpacific Associates
Contact information: +1 (808) 833 5151
Texas and Louisiana:
Address: 19175 Lee Road, Suite 150
Humble, TX 77338
Contact information: +1 (281) 303 5758
North California, Colorado, Utah, Oregon and Washington:
Address: Please call for further details
Contact information: +1 (650) 821 0090
Air New Zealand Sales and Reservation, Airpoints service office address, phone number, email in USA
USA:
Sales, reservations & enquiries, Online booking help, Airpoints enquiries:
Toll free (from within USA): 1-800-262-1234
Website: www.airnewzealand.com
Canada:
Sales, reservations & enquiries, Online booking help, Airpoints enquiries: Toll free: 1866 351 9528
Website: www.airnewzealand.ca
South America:
Flight enquiries – Argentina +54 11 5274 1629 (spanish). Phone services hours: Monday to Friday from 8:00 to 20:00 hs. Weekends and public holidays from 10:00 to 16:00 hs.
Sales Office: Lavalle 462, 2nd floor, CABA. Timetable: 10:00 a.m. to 1:00 p.m. and from 2:00 p.m. to 5:30 p.m.
Airpoints enquiries – you can complete the following form
Email: customerrelations.airnz.com
Air New Zealand Argentina
For assistance:
+54 11 5274 1629 (spanish) Hours: Mon to Fri from 8:00 a.m. to 08:00 p.m. Weekends and public holidays from 10:00 a.m. to 04:00 p.m.
Email: ContactoARNZ@discovertheworld.com.ar
0800 444 5784 (english) 24/7
Calling from New Zealand:
0800 737 000
Calling from Australia:
13 24 76
Sales channel:
- Website https://www.en.airnewzealand-ar.com/
- Travel agencies from Argentina
- Sales Office: Lavalle 462, 2nd floor, CABA. Timetable: 10:00 a.m. to 1:00 p.m. and from 2:00 p.m. to 5:30 p.m.
Flight Comments
If you have any comment regarding your flight experience please send us your feedback.
Baggage Services Offices
Auckland International Airport
Private Bag 92007
Auckland International Airport
Auckland
Freephone number: 0800 224 872
Phone: 09 306 5444
Fax: 09 256 3825
Email: baggageservices.akl@airnz.co.nz
Auckland Domestic Airport
PO Box 92007
Auckland
Phone: 09 256 3801
Fax: 09 256 3050
Email: baggageservices.akd@airnz.co.nz
Buenos Aires International Airport
C/- Crossracer
Ministro Pistarini International Airport
Ezeiza
Buenos Aires Argentina
Office hours: Monday, Tuesday and Thursday from 0900 to 1700hs / Wednesday and Friday from 1300 to 2100hs.
Phone: +54 11 5480 5443
Email: ezellnz@crossracer.aero
Brazil:
Flight enquiries – Argentina +54 11 5274 1629 (spanish). Phone services hours: Monday to Friday from 8:00 to 20:00 hs. Weekends and public holidays (of Argentina) from 10:00 to 16:00 hs. Outside these hours please call +64 (0) 9 357 3000 (24hs, in English). International call cost to NZ.
Sales Office: Lavalle 462, 2nd floor, CABA. Timetable: 10:00 a.m. to 1:00 p.m. and from 2:00 p.m. to 5:30 p.m.
Sales & Reservations Phone no: 11 4118 6257
Airpoints enquiries – you can complete the following form
Email: customerrelations.airnz.com
Website: www.en.airnewzealand-br.com
Air New Zealand South America
For assistance:
Phone: +55 11 4118 6257
Email: ContatoBRNZ@discovertheworld.com.ar
Hours: Monday to Friday from 8:00 a.m. to 08:00 p.m. Weekends and public holidays 10:00 a.m. to 04:00 p.m.
Calling from New Zealand: 0800 737 000
Calling from Australia: 13 24 76
For Sales
- Website https://en.airnewzealand-br.com
Trade Agencies supportLucila Buratto: Phone 55 11 4371-0443 Mail: aereos.brazil@discovertheworld.co
Hours: Mon to Fri from 8:00 hs to 12:30 hs and 13:30 hs to 17:00 hs.
Colombia:
For reservations or information contact:
Mexico:
For reservations or information contact:
Email: airnz@discovertheworld.com.mx
Types of Planes / Air craft available with Air New Zealand
Total fleet: 104 (incl. subsidiaries)
Airbus A320
- Airbus A320-200
Boeing 737
- Boeing 737-200
- Boeing 737-300
Boeing 747
- Boeing 747-200
- Boeing 747-400
Boeing 767
- Boeing 767-200
- Boeing 767-300
Boeing 777
- Boeing 777-200
- Boeing 777-300
Boeing 787 Dreamliner
- Boeing 787-9 Dreamliner
Douglas DC-8
- Douglas DC-8-50
McDonnell Douglas DC-10
- McDonnell Douglas DC-10-30
Queries handled by Air New Zealand Customer care:
Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Airpoints
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