About ANA Airline:
All Nippon Airways ļ¼ANAļ¼ is the largest airline in Japan by revenues and passenger numbers. Founded in 1952, ANA flies today on 83 international routes and 116 domestic routes. The ANA group has 35,000 employees and a fleet of about 250 aircraft. In FY2015, it carried 50.8 million passengers and generated revenues of 1.79 trillion Japanese yen. ANA has been a member of Star Alliance since 1999, and has joint-ventures with United Airlines on trans-Pacific and Asia routes, and with Lufthansa, Swiss International Airlines and Austrian Airlines on Japan-Europe routes. Its Frequent Flyer Program, ANA Mileage Club, has more than 26 million members. ANA was voted Airline of the Year for 2013 by Air Transport World Magazine, and in 2015 was awarded five stars for the fourth consecutive year by the world’s leading Airline and Airport review site, SKYTRAX. ANA is the launch customer and biggest operator of the Boeing 787 Dreamliner.
ANA Airline Reservations Office Address: Japan
ANA Corporate Communications Telephone: +81-3-6735-1111
ANA Reservation office telephone contact numbers: Tokyo: 03-6741-1120
Osaka 06-7637-6679
Working hours
Map
ANA baggage services telephone contact numbers:
ANA airlines Official Website: http://www.ana.co.jp/
For baggage related inquiries such as Items left behind, Lost baggage, damaged or delayed baggage, please visitĀ ANA Airlines – Airport Lost and Found, Delayed, Damaged Baggage
ANA International Customer Care
If you are calling from the 50 States, Mexico or Brazil
International Reservations inquiries
Working hours: 24 hours, open daily
* Please contact the phone number above for assistance with ANA International Award Tickets, Partner Airline Award Tickets, ANA Mileage Club and ANA International Upgrade Awards.
* For those who cannot dial the toll-free number above, 310-782-3011 (charged) is also available.
ANA Mileage Club Working hours: open daily, 5:00AM ~ 6:00PM (Pacific Time)
* Please note that you may be charged for an access fee by the local provider when calling the toll-free number using hotel phones, mobiles and landlines.
For customers with disabilities: 1-800-262-2230 (Toll-free)
Business Hours: 24 hours, open daily
* For customers who are hearing or speech impaired, please dial 711 on your telephone to place a relay service call to 1-800-262-2230.
E-mail: ANADisabilityDesk@121.ana.co.jp
ANA Customer Relations & Services, The Americas
21250 Hawthorne Blvd., Suite 200
Torrance, CA 90503
*For details regarding documents required for retroactive registration, please click Retroactive Registration.
ANA Customer Service Center
Retroactive Registration Section
21250 Hawthorne Blvd., Suite 200
Torrance, CA 90503
All Nippon Airways (ANA) Baggage Allowance
ViewĀ All Nippon Airways (ANA) Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.
All Nippon Airways (ANA) Customer care / support
All Nippon Airways Contact Centre: 0570-029-701/03-6741-8702
ANA All Nippon Airways Contact Centre Business hours: 9:00 to 18:00
All Nippon Airways (ANA) Special assistance
Travel during pregnancy in All Nippon Airways (ANA)
Pregnancy rules in All Nippon Airways (ANA):
- Expectant mothers can travel in All Nippon Airways (ANA) till 36 th week of the Single pregnancy and 32 week for multiple pregnancy.
- Passengers within 14 days of their due date (including the due date itself): Medical information form required. Passenger must be accompanied by a physician.
- Passengers within 15-28 days of their due date (including the due date itself): Medical information form required.
- You must apply for medical clearance by submitting a medical information form (MEDIF): Download PDF
For any special assistance, Contact: https://www.ana.co.jp/en/jp/serviceinfo/international/support/
How to Web Check-in in All Nippon Airways (ANA)?
Procedure to do web check-in or online check-in in All Nippon Airways (ANA)
- Visit https://www.ana.co.jp/en/jp/international/prepare/checkin/online-checkin/
- Select ‘Online Check-in’ section.
- Enter the “Reservation Number”, “First Name” and “Last name”
- Click on “Check-in”.
All Nippon Airways Customer Care
How to change mistakes in your name, flight date and refund ticket in All Nippon Airways?
ViewĀ How to change mistakes in your name, flight date and refund ticket in All Nippon Airways through the above link.
TSA PreCheck boarding pass: How to apply and add, TSA Customer Care Contact?
Check the above link for how to add a TSA PreCheck to your boarding pass, TSA Customer Care number etc
Near-by Airports:Ā Ā Tokyo Haneda Airport,Ā Ā Narita International Airport,Ā Ibaraki Airport
Attractions in Japan:Ā Kiyomizu-dera, Fushimi Inari-taisha, Skytree
Near by ANA Ā office in Japan:
[catlist name=ANA tags= japan numberposts= 50 orderby=title order=asc]
List of ANA Offices
List of All Nippon Airways Offices Worldwide
Find All Nippon AirwaysĀ Offices Contact details such as Address, Phone number, Location, Email, baggage allowance and more details in your country.
Queries handled by ANA Customer care:
Flight Ticket Booking, Flight Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Lost and Found, ANA mileage club.
Is there any problem with reaching the ANA Airline Reservations Office Address or Phone number? Please report any issues using the below comment form.
Rate your experience with the ANA Airline Reservations Office in Japan: (click on the stars below)
Good morning,
I have flight ticket with ANA airlines from Tokyo to Duesseldorf and can take 2x23kg baggage.
I have only one piece of suitcase but I plan to take a shinai with me – bamboo kendo sword as
a secong luggage. Is it possible to carry it without any extra charge?
Thank you for your kind reply.
Jan Pettinger
Hi,
I have a confirmed return flight on Friday. As there are changes to my schedule, I hope to change to an earlier flight if available. Can you advise if it is possible? If yes, how can I go about making the changes? And I do not want to incurred additional cost.
Thank you.
Hello, we have been delayed like everyone else with flights in and out of tokyo.
If we have had cancelled flights will you contact with us to re-book our flights?
Our flight may be dalayed, cancalled, deviated due to bad whether. how to cancelled and refunds our ticket.
Please do help us.
We are in Hiroshima. We are scheduled to return to Canada April 2 in flight NH116. We need to return home soon because the Canadian government has advised us to return. Could you email me at jameehan55@gmail.com . Thank you
Janice and John Meehan
Same story, we are booked on NH211 to Heathrow on April 3 but are in limbo regarding changing to earlier flight. We read some flights might be cancelled. Please contact
Michelletellam@aol.com
Our flights Haneda to Duesseldorf for June 21st (2x Bus Class)was canceled and I am trying to reach the telephone desk since yesterday without any success.
I need to make a decision on what to do next.
Can you contact me or any other recommendation
Thanks in advance
My flight was on July 16 at 12:52am. I am not sure of the time because of the time different in Vietnam so I call the customer service and they said that the flight is in noon in Vietnam but when I get there my flight left already. So is was actually in the morning but they give us fault information so what do I do now or who do I contact regarding this if I bought the ticket online. Please help cause we still stuck in Vietnam and we are traveling with a baby. Thanks
I am your Russian Federation, Moscow, People Government business man. Now yet I have completed my duties in Russian Federation, Bangladesh, Cumilla.It is EPZ international airport, Cumilla, Bangladesh.
But be careful. Same personality. But a blind worker of Russian Federation, Moscow People Government named after Captain Mahfuz Ul Huq Robin. Ok my numbers are +880171130**** & +880183102****. Please give to Oshin if you can. I think our daughter works as Air hostage in your organization.