Aer Lingus Reservation Office in United States & Canada 15



Aer Lingus (Airlines) was established in 15 April 1936, commenced operations in 27 May 1936. Aer Lingus is the flag carrier airline of Ireland and the second-largest airline in Ireland. Founded by the Irish government, it was privatised between 2006 and 2015 and it is now a subsidiary of International Airlines Group (IAG), the parent company of British Airways, Iberia and Vueling. The airline’s head office is on the grounds of Dublin Airport in Cloghran, County Dublin, Ireland.
 

Aer Lingus Airlines United States & Canada Address:

Phone:
USA: (516) 622-4222
USA / Canada: (800) 474-7424

Email:

Working hours
Mon-Fri:
Open 22 hours per day
(Lines closed: 1am-3am ET)
Sat / Sun & Holidays:
Open 21 hours per day
(Lines closed: 1am-4am ET)

Map: View direction here

Aer Lingus Airlines Official website: https://www.aerlingus.com/html/en-US/home.html

Aer Lingus Airlines Online Check-in: www.aerlingus.com/online check-in

Note: Online Check in begins 30 hours in advance (24 hours in advance to/from USA) and up to 2 hours before scheduled departure time
Online check-in for travel from continental Europe is available up to 4 hours and 30 minutes before scheduled departure time.

Aer Lingus Airlines Check-in timing www.aerlingus.com/check-in timing

Check Aer Lingus Airlines schedule here: www.aerlingus.com/flight schedule

Check Aer Lingus Airlines flight status here: www.aerlingus.com/flight status

Aer Lingus Airlines baggage services telephone contact numbers:

Aer Lingus Airlines Baggage Allowance

View Aer Lingus Airlines Hand | Cabin baggage, Checked baggage charges in the above link.

Near-by Airports:

Near-by cities:

Attractions in :

Types of Planes / Air craft available with Aer Lingus Airlines

Total fleet: 47

Airbus A319

  • Airbus A319-100

Airbus A320

  • Airbus A320-200

Airbus A321

  • Airbus A321-200

Airbus A330

  • Airbus A330-200
  • Airbus A330-300

Airbus A350 XWB

  • Airbus A350-900

Boeing 737

  • Boeing 737-200
  • Boeing 737-300
  • Boeing 737-400
  • Boeing 737-500

Boeing 747

  • Boeing 747-100

Boeing 757

  • Boeing 757-200

Boeing 767

  • Boeing 767-200
  • Boeing 767-300

British Aerospace BAe 146/Avro RJ

  • British Aerospace 146-200
  • British Aerospace 146-300

Douglas DC-8

  • Douglas DC-8-60
  • Douglas DC-8-70

Fokker F50/F60

  • Fokker F50

McDonnell Douglas MD-11

  • McDonnell Douglas MD-11

Queries handled by Aer Lingus Airlines Customer care:

Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, AerClub/Avios

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15 thoughts on “Aer Lingus Reservation Office in United States & Canada

  • Mary Feda

    Case ref: 1403251
    June 14th Flight El124 Chicago to Dublin canceled after 3 hour delay due to inclement weather. All passengers were given an 800 # to rebook. I called the # @ 3am Thursday June 15th after finally getting settled from the airport. The rebooking offered was for June 16th @ 8:20pm. My husband and I we’re only scheduled for a week’s visit and we decided to go home check our schedule and rebook. The Aer Lingus agent said we would receive a refund within the next 28 days. I received an email from Liam from the guest relations team saying we will not receive a refund and apologized for the incorrect information from the agent. I explained to him we were planning on a refund to cover the cost of the flight we rebooked for late summer. He offered a e-voucher. I asked how much was the e-voucher and if it could be used for the flight I rebooked. He replied informing me the e-voucher was for $150 per person. This is only a partial reimbursement. We canceled our flight. We are very upset and sad that Aer Lingus does not stand by their word. They have compromised their integrity and we’re out a vacation to Ireland. This is a windfall for them and a great loss for us. They received payment for a flight that didn’t happen. I am not going away. I will contact the Better Business Bureau next. Thank you.

  • j m

    Aer Lingus phone assistance is the worst of any airline. Any time I had to speak with an agent, I had to wait forever. Apparently you really close your office, but the customer only hears HOURS of “please wait for the next available agent”. Why don’t you tell us that the “next available agent will not be returning to the phone until after he/she gets a good nights sleep and returns to the office the next day??? I tried the USA phone number, the local number and the Ireland number and this happened on every one.

  • Jeraldine Lutkins

    My husband just recently had surgery and is unable to fly due to restrictions. I forwarded a letter from his Surgeon. They told me it would be a $450.00 per person penalty, no refund.

    Since I was ticketed in February I would have to book and fly by January- My husband will need to go in for treatments in November and December, how could I possibly pay $850 + change in airfare and take the chance that we would lose that as well. Susan in the US, more like ice women in the US- didn’t even try to work with me. I ticketed in February, I asked if she could extend, I would gladly pay fees and change fees but if I could book in Sepember of 2017, I have emailed them 3 times called at least five –

  • Daniel Everall

    I am desperately trying to speak to someone about my missing luggage, which has vital medication in. I flew 3rd April LBA DUB, DUB IAD, EI3391/EI119. My bag I’d tag number is EI 501176. I am staying at The Capitol Hill Hotel, 200 C Street SE, Washington, DC 20003. I would appreciate a response and update.

    • NM

      My son’s luggage has been sitting in London for 5 days!!!!
      He needs his medication.
      I keep getting a run around.
      What do I need to do to get his bag on a plane?!
      DUBEI25943

  • Michael Lang

    I can only repeat what the four other comments here say: Air Lingus’s “customer service” is a complete joke, a myth, a fiction. There actually is no Air Lingus customer service; only an answering machine and as much cheesy music as one can bear (Air Lingus: at least play some good Irish music FGS). I have been trying for two days, on various Air Lingus telephone numbers, to reach ANYONE at Air Lingus (instead I have been put on-hold for up to an hour, before I hung-up). Luckily my situation is not as dire as the others comments here (I am simply trying to book a flight using One World miles) however, at this point, I shall give-up on flying to Ireland, and spend my tourist dollars elsewhere. (I also note that one cannot email Air Lingus customer service – further proof that it actually does not exist?)

  • NM

    My son’s luggage has been sitting in London for 5 days!!!!
    He needs his medication.
    I keep getting a run around.
    What do I need to do to get his bag on a plane?!
    DUBEI25943

  • Terry Pittock

    I have been on hold for over 1 hour with NO ONE picking up the phone. Is this normal? Pretty frustrating when flying your airline you cannot even talk to anyone. And to hear the same song over and over and over is absurb!!! I have called all of their numbers, the USA phone number, the local number and the Ireland number and this happened on every one. This is ridiculous!!! I’m sorry for anyone that has a problem, good luck talking to anyone!!!

  • Edel Mary MullanyGrogan and Peter Grogan

    Now waiting for about 40 minutes maybe more (as one phone battery died and had to start over) waiting to enquire about changing my flight. Although that say this can be done online……this option is not being made available to us. We are calling within opening hours.

    I just wonder who is singing on the answerphone! She must be getting a fortune in royalties!

    My experience mirrors the comments below.

  • John Eckelman

    Reservations person “Dolores” was rushed and rude, cutting me off and hanging up when I could not immediately provide requested information. She did not keep my on the line long enough for me to explain my question.

  • Magda Moore

    Subject: FW: Ref YYZEI10133 Aer Lingus Flight EI 129 May 11th – Case #2313058
    Importance: High

    Hi

    My luggage was damaged on the above mentioned flight on Friday evening May 11th. The wheel is pushed up thru the case making it unusable. At the Aer Lingus concerns desk where your luggage is retrieved I was told to take it to EVEX . I took it there the next day Saturday (half hour drive from my house) and was told they no longer look after Aer Lingus luggage claims anymore? Waste of my time and my gas! I was told to call the number on the front of the Report File at Pearson Airport I have called every day, they say they will call me back with next steps but have not.

    I looked up baggage damage on Aer Lingus website and was told I had to go online and get a case number! I did that, have called twice held for 45 minutes both times and told it could take up to 30 days that was May 17th! The second time I called I was told to again fill out their online document (for the 2nd time) that was June 14th. I have yet to have any kind of response.

    I always fly Aer Lingus have been very happy with the flights but this is making me think twice if I will ever use them again.
    I don’t understand. Aer Lingus damaged my luggage and instead of an apology and something done immediately – that’s what Customer Service I have had nothing but aggravation and a waste of my time filling in forms!!! and getting a run around!!!!

    Does one have to go to Social Media to get a response from Aer Lingus!??

    Thank you
    Magda Moore

    Please Reply to All email addresses.

  • Magda Moore

    Subject: FW: Ref YYZEI10133 Aer Lingus Flight EI 129 May 11th – Case #2313058
    Hi
    My luggage was damaged on the above mentioned flight on Friday evening May 11th. The wheel is pushed up thru the case making it unusable. At the Aer Lingus concerns desk where your luggage is retrieved I was told to take it to EVEX . I took it there the next day Saturday (half hour drive from my house) and was told they no longer look after Aer Lingus luggage claims anymore? Waste of my time and my gas! I was told to call the number on the front of the Report File at Pearson Airport I have called every day, they say they will call me back with next steps but have not.

    I looked up baggage damage on Aer Lingus website and was told I had to go online and get a case number! I did that, have called twice held for 45 minutes both times and told it could take up to 30 days that was May 17th! The second time I called I was told to again fill out their online document (for the 2nd time) that was June 14th. I have yet to have any kind of response.

    I always fly Aer Lingus have been very happy with their flights, service etc but this is making me think twice if I will ever use them again.
    I don’t understand – Aer Lingus damaged my luggage and instead of an apology and something done immediately – that’s what is called Customer Service I have had nothing but aggravation and a waste of my time filling in forms!!! and getting a run around!!!!

    Does one have to go to Social Media to get a response from Aer Lingus!!??

    Magda Moore
    .

  • Vicki Buzard

    I contacted the Reservations Group for assistance in calculating a fare difference for one of my clients since he had already started his trip and was wanting to change his return flight. My booking system would not advise of fare difference or possible change fee. i was advised they could not help me with the recalculation…never have had this issue on other carrier I have worked with for flights changes/recalculations. Is this correct?. I asked to speak to a supervisor but was advise not available. Please advise if this is Aer Lingus policy. We usually always go through the airlines with this assistance.
    Thanks!.

  • NONA BIRJANDY

    the customer service is the worst , rude people answering and hanging phone on you , calling center fare is higher than online website but at the same time not let you buy multi city trip from website .
    hard to use your points …final word airline is good but customer service worst