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Air Astana Airlines: How to file a complaint related to baggage / flight delay / cancellation / Nomad Club (Frequent Flyer)?
- Visit Air Astana Airline Complaint Website
- Select the category in which you would like to make a complaint
- If it is related to baggage, then select bags and choose the sub category as damage / missing / delayed and submit a claim relevant to your selection
- If your topic is about to complain about the airline, then choose compliments and complaints and select the reason.
- If it is delayed / cancelled flight, enter the contact details: name, country, address, city, state, postal code, email, phone number, Frequent flyer number
- Enter the Flight number, date, origin, destination
- Additional information if you would like to enter
- You can request for Pet transfer, special services, meals, charter services, invoices etc.
Check the above link to know the Air Astana Airlines customer care phone number, email etc
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