Air Calédonie Airline: How to file a complaint related to baggage / flight delay / cancellation?
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- Visit Air Caledonie Complaint Website
- Select the topic on which you want to complaint (Any modification or refund of a booking, Baggage hazards, Incident during the trip, Support of costs incurred by flight cancellation, Freight Service Complaint, Exceptional events with commercial derogations and Other complaints)
- Enter your name, valid email
- Enter the booking reference
- Enter the description about your complaints
- Enclose all the necessary supporting documents
- Air Caledonie teams will study your file and will provide you the answer within 28 days.
- For baggage delivery, Freight Service Complaint you may contact with an agent of the company.
How to request for disability assistance in Air Calédonie Airlines?
- Inform the need for assistance at the time of booking, at least 48 hours prior departure.
- Air Calédonie teams will provide a chair (if necessary), on request for the trip.
- The transport of your chair is excluded from the deductible, it is paid for by the company.
- If you have an electric wheelchair, it will be transported via Freight service.
- Guide dogs and their cage accompanying passengers with reduced mobility will be transported free of charge, via freight service
How to change mistakes in your name, flight date and refund ticket in Air Calédonie Airline?
View How to change mistakes in your name, flight date and refund ticket in Air Calédonie Airline through the above link.
Air Calédonie Airline Vacations Customer Care Phone number, Packages, Requirements
View Air Calédonie Airline Vacations Customer Care Phone number, Packages, Requirements through the above link.
Air Calédonie Airline Offices
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