Air China Airport Office in Sydney, Australia 4

About Air China Airline:

Air China was established in 1 st July 1988. According to the statistics updated on December 31, 2015, Air China has a fleet of 590 passenger aircraft and freighters of mainly Boeing and Airbus families, with an average age of 6.2 years. It operates 360 routes, including 100 international routes, 15 regional routes and 245 domestic routes. It serves 174 cities in 40 countries and regions, including 64 international cities, 4 regional cities and 106 domestic cities. By working with other member carriers of the Star Alliance, Air China offers access to 1330 destinations in 193 countries.

Air China Airline Sydney Airport Office Address:
Airport Office: Suite 3-1055, International Terminal-1, Sydney(Kingsford-Smith) Airport, Mascot NSW.2020, Sydney, Australia

Air China Airline Reservation office telephone contact numbers:
61-2-96696606, 001-800-860-999,
Fax: 61-2-96696609

Working hours

Official website:

Check your flight status here:

Air China Airline baggage services telephone contact numbers:

For baggage inquiries : Air China airline baggage inquiries

Contact information for passenger complaints:

E-mail: [email protected]

Mailing address<s/trong>:

Customer Relationship Center, Product Service Department, Air China Limited, Suite 4004, 4th Floor, No. 16 Tianzhu West Road, Tianzhu Airport Economic Development Zone, Beijing, 101312, P.R. China

Complaint Telephone: +86-10-59036666

Fax +86-10-95583

Business Hours: 8:30 am to 8:00 pm (Beijing Time), Monday to Friday

When you call or write us an email, please use only the Chinese and English languages.

Near-by Airports: Sydney Kingsford Smith Airport,  Newcastle AirportBathurst Airport

Attractions in Sydney: Sydney Opera House, Sydney Harbour Bridge, Darling Harbour

Near by Air China office in Australia:

List of Air China Offices

Types of Planes / Air craft available with Air China Airline

  • Airbus A319-100
  • Airbus A320-200 (Deliveries from 2014)
  • Airbus A320neo (Deliveries until 2020)
  • Airbus A321-200
  • Airbus A330-200
  • Airbus A330-300
  • Airbus A350-900
  • Boeing 737-700
  • Boeing 737-800
  • Boeing 747-400
  • Boeing 747-8I
  • Boeing 777-200
  • Boeing 777-300ER
  • Boeing 787-9 (Deliveries from May 2016)
  • Comac C919 (to be announced)
Queries handled by Air China Airline Customer care:
Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Phoenixmiles

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4 thoughts on “Air China Airport Office in Sydney, Australia

  • Debbie Bewes

    Have tried to make contact 6 times this morning to the Airport Office . The phone rings about 10 times before getting cut off . Need to make contact as soon as possible please advise.

  • Andrea

    I have trying for more then 2 hours to book a bassinet for my daughter. I am flighting from Sydney to Beijing and phoned 0292327277 that is the office in Sydney. They gave me an email address that is incorrect. I tried to call again and been transfer to another number 1800860999 and I been on hold forever. They told me to call the Sydney office but no one answers and I am again on the phone wainting for someone to answer. I tried myself to find the email address online but I couldn’t. It supposed to be: [email protected] but results incorrect. This is very frustrating and I cannot be on my phone all day as I have a baby to look after.
    Very annoying and very disappointing.