Air China Inner Mongolia: How to file a complaint related to baggage / flight delay / cancellation? Procedure, Documents required


Air China Inner Mongolia Airlines: How to file a complaint related to baggage / flight delay / cancellation?

Complaint Handling Contacts

Address: Room 4004, 4th Floor, No. 16 Tianzhu West Road, Shunyi District, Beijing, Customer Relationship Maintenance Center, Product Service Department, Air China Co., Ltd. Zip code: 101312

Email: [email protected]

Complaint Tel: (+86-10) 95583

Complaint Fax: (+86-10)64595832

Passenger complaint contact information

You may report the problems through email, online feedback or ordinary letters.

Address: Room 4004, 4th Floor, No. 16, Tianzhu West Road, Tianzhu Airport Economic Development Zone, Shunyi District, Beijing, China International Airline Co., Ltd. Product Service Department Customer Relationship Maintenance Center Postcode: 101312

Complaint Tel/Fax: (+86-10) 95583 / (+86-10) 64595832

Email: [email protected]

Working hours: 7 days (24 hours)

Sales Service Complaint

For any services regarding Sales, you may contact Sales service hotline: 95583

Website: http://www.airchinaim.com/

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