Air China Reservation Office in Auckland, Newzeland 4

About Air China Airline:

Air China was established in 1 st July 1988. According to the statistics updated on December 31, 2015, Air China has a fleet of 590 passenger aircraft and freighters of mainly Boeing and Airbus families, with an average age of 6.2 years. It operates 360 routes, including 100 international routes, 15 regional routes and 245 domestic routes. It serves 174 cities in 40 countries and regions, including 64 international cities, 4 regional cities and 106 domestic cities. By working with other member carriers of the Star Alliance, Air China offers access to 1330 destinations in 193 countries.

Air China Airline Auckland Reservation Office Address:
Level 16, No.1 Queen Street, Auckland,New Zealand P.O. Box 105658 Auckland Central, Auckland, Newzeland

Air China Airline Reservation office telephone contact numbers:
Email: [email protected]
Fax: 64-9-3792518

Working hours

Official website:

Check your flight status here:

Air China Airline baggage services telephone contact numbers:

For baggage inquiries : Air China airline baggage inquiries

Contact information for passenger complaints:

E-mail: [email protected]

Mailing address<s/trong>:

Customer Relationship Center, Product Service Department, Air China Limited, Suite 4004, 4th Floor, No. 16 Tianzhu West Road, Tianzhu Airport Economic Development Zone, Beijing, 101312, P.R. China

Complaint Telephone: +86-10-59036666

Fax +86-10-95583

Business Hours: 8:30 am to 8:00 pm (Beijing Time), Monday to Friday

When you call or write us an email, please use only the Chinese and English languages.

Near-by Airports:  Auckland AirportRotorua International Airport,  Hamilton International Airport

Attractions in Auckland: Sky Tower, Kelly Tarlton’s Sea Life Aquarium, Queen Street

Near by Air China office in Newzeland:

List of Air China Offices

Types of Planes / Air craft available with Air China Airline

  • Airbus A319-100
  • Airbus A320-200 (Deliveries from 2014)
  • Airbus A320neo (Deliveries until 2020)
  • Airbus A321-200
  • Airbus A330-200
  • Airbus A330-300
  • Airbus A350-900
  • Boeing 737-700
  • Boeing 737-800
  • Boeing 747-400
  • Boeing 747-8I
  • Boeing 777-200
  • Boeing 777-300ER
  • Boeing 787-9 (Deliveries from May 2016)
  • Comac C919 (to be announced)
Queries handled by Air China Airline Customer care:
Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Phoenixmiles

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4 thoughts on “Air China Reservation Office in Auckland, Newzeland

  • basil swamy

    Dear Sir/Madam,

    Good Evening

    Please help for the below reservation seat request , have tried calling to Air China Auckland office but no response.

    Please help


    From: [email protected] [mailto:[email protected]]
    Sent: 12 November 2016 15:35
    To: ‘[email protected]
    Subject: FW: Request for the Window seat

    Dear Sir/Madam,

    Please get back to me


    From: [email protected] [mailto:[email protected]]
    Sent: 11 November 2016 11:27
    To: ‘[email protected]
    Subject: Request for the Window seat

    Dear Sir/Madam,

    Good Afternoon

    Please help to get the Window seat for my traveller, as I have requested at India Air China office but as per them it will be only done my Auckland Office.

    Kindly help me out to get the Window seat , I am ready to pay the charges also for the Chargeable seat.

    Please find below the reservation details of my traveller


    CA 784 V 26NOV AKL PEK 2000 0410 CA/NEWWHC
    CA 153 V 27NOV PEK DLC 0815 0940 CA/NEWWHC
    CA8901 V 04FEB DLC PEK 2115 2240 CA/NEWWHC
    CA 783 V 05FEB PEK AKL 0105 1810 CA/NEWWHC

    TKT NO 999-9166798634

    Please get back to me with the confirmation

    Thanks & Regards

  • Pk khamsengsai

    Hi my daughter is 11 years old. She is taking the flight CA784 20:30 October 2nd Return from Auckland to China .Please i need someone to look after her. Her mum will pick her up. My daughters details is

    Nikole Cui Kamsaengsai born 2007 September 5th. My phone number is 021490410. Thank you.

  • Alexey Korneev


    I am booking flight on 03 December from Moscow (Russia) to Auckland (New Zealand).
    There are two joint flights: Air China 910 (Moscow – Beijing) and Air China 783 (Beijing – Auckland). They connect in Beijing. It is a gap between them 17 hours 40 minutes.
    I am wondering if you provide a transit accommodation in this case?
    There is information on your web site how to use accommodation. But there is no info when the free accommodation is applicable? Can you clarify?

    Thank you in advance, Alexey