Air China was established in 1 st July 1988. According to the statistics updated on December 31, 2015, Air China has a fleet of 590 passenger aircraft and freighters of mainly Boeing and Airbus families, with an average age of 6.2 years. It operates 360 routes, including 100 international routes, 15 regional routes and 245 domestic routes. It serves 174 cities in 40 countries and regions, including 64 international cities, 4 regional cities and 106 domestic cities. By working with other member carriers of the Star Alliance, Air China offers access to 1330 destinations in 193 countries.
Air China Airline Bangkok Reservation Office Address:
98 Sathorn Square Office Tower 9th Floor, Unit 9008-9010, North Sathorn Road Silom, Bangrak, Bangkok 10500, Bangkok, Thailand
Air China Airline Reservation office telephone contact numbers:
66-2-108-1888
Email:
Fax: 66-2-108-1889
Working hours
Map
Official website: www.airchina.com
Check your flight status here: ewww.airchina.com/flightstatus
Air China Airline baggage services telephone contact numbers:
66-2-108-1888
For baggage inquiries : Air China airline baggage inquiries
Contact information for passenger complaints:
E-mail: [email protected]
Mailing address<s/trong>:
Customer Relationship Center, Product Service Department, Air China Limited, Suite 4004, 4th Floor, No. 16 Tianzhu West Road, Tianzhu Airport Economic Development Zone, Beijing, 101312, P.R. China
Complaint Telephone: +86-10-59036666
Fax +86-10-95583
Business Hours: 8:30 am to 8:00 pm (Beijing Time), Monday to Friday
When you call or write us an email, please use only the Chinese and English languages.
Near-by Airports:Ā Ā Don Mueang International Airport,Ā Don Mueang International Airport,Ā Siem Reap-Angkor International Airport
Attractions in Bangkok:Ā Grand Palace, Wat Arun, Wat Phra Kaew
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List of Air China Offices
Types of Planes / Air craft available with Air China Airline
- Airbus A319-100
- Airbus A320-200 (Deliveries from 2014)
- Airbus A320neo (Deliveries until 2020)
- Airbus A321-200
- Airbus A330-200
- Airbus A330-300
- Airbus A350-900
- Boeing 737-700
- Boeing 737-800
- Boeing 747-400
- Boeing 747-8I
- Boeing 777-200
- Boeing 777-300ER
- Boeing 787-9 (Deliveries from May 2016)
- Comac C919 (to be announced)
Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Phoenixmiles
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I have been trying to call for several days now to confirm on my flight and have questions on buying extra baggage fees. I can not get anyone on the phone. My name is Pat McKee my flight is on Air China 980 departing at 1:05am on January 26,2017 from BKK. I have 2 have 2 free check in luggage but have 2 extra at 23kg each. Wants to know the cost of the 2 extras and reserve the weight on my ticket.
Hi Pat McKee,
The price of 2 extra at 23kg are 155 USD
For more information, please check : https://airlines-airports.com/air-china-excess-baggage-fees/
Thanks,
Support team.
I have been trying to contact this office all day now and cannot reach anyone. I will be traveling with my cat and have to let them know but literally no one picks up. AirChina, please contact me at [email protected] and let me know what I need to do as my cat will be coming with me from BKK to DEN.
I lost my checked luggage traveling from Washington DC via Beijing to Bangkok on 6th Jan 2018. A claim was filed at the airport, but there is no update.
I have attempted to contact your office to speak with somebody by phone several times without any success. What is the correct phone number for Air China BKK office? Please contact me at the email provided. Thanks.
Your Bangkok office tel number is not correct or they dont answer.
Thanks
Bangkok office number was difficult to reach them. I kept calling from 9-until 10.55am. Staff answered the call. I assumed it was probably lack of staffs but I learnt that in case of very very urgent case. It didn’t work at all. Sorry to day customers service was pool.
Iāve been try to call Air China Bangkok office also other offices in Asia and America but no one answer the phone. Iām having problem with seat select. I already booked to flight but I canāt select seats I want. Me and my husband have the flight from BKK to EWR