Air China Sales Office in New York, USA 9

About Air China Airline:

Air China was established in 1 st July 1988. According to the statistics updated on December 31, 2015, Air China has a fleet of 590 passenger aircraft and freighters of mainly Boeing and Airbus families, with an average age of 6.2 years. It operates 360 routes, including 100 international routes, 15 regional routes and 245 domestic routes. It serves 174 cities in 40 countries and regions, including 64 international cities, 4 regional cities and 106 domestic cities. By working with other member carriers of the Star Alliance, Air China offers access to 1330 destinations in 193 countries.

Air China Airline New York Sales Office Address:
350 Fifth Ave. Suite 6905 New York, NY 10118, New York, USA

Air China Airline Reservation office telephone contact numbers:
1-800-882-8122, 1-212-371-9898
Fax: 1-212-935-7951

Working hours

Official website:

Check your flight status here:

Air China Airline baggage services telephone contact numbers:
1-800-882-8122, 1-212-371-9898

For baggage inquiries : Air China airline baggage inquiries

Contact information for passenger complaints:

E-mail: [email protected]

Mailing address<s/trong>:

Customer Relationship Center, Product Service Department, Air China Limited, Suite 4004, 4th Floor, No. 16 Tianzhu West Road, Tianzhu Airport Economic Development Zone, Beijing, 101312, P.R. China

Complaint Telephone: +86-10-59036666

Fax +86-10-95583

Business Hours: 8:30 am to 8:00 pm (Beijing Time), Monday to Friday

When you call or write us an email, please use only the Chinese and English languages.

Near-by Airports:  LaGuardia AirportNewark Liberty International AirportJohn F. Kennedy International Airport

Attractions in New York: Central Park, Statue  of Liberty, Empire State Building

Near by Air China office in USA:

List of Air China Offices

Types of Planes / Air craft available with Air China Airline

  • Airbus A319-100
  • Airbus A320-200 (Deliveries from 2014)
  • Airbus A320neo (Deliveries until 2020)
  • Airbus A321-200
  • Airbus A330-200
  • Airbus A330-300
  • Airbus A350-900
  • Boeing 737-700
  • Boeing 737-800
  • Boeing 747-400
  • Boeing 747-8I
  • Boeing 777-200
  • Boeing 777-300ER
  • Boeing 787-9 (Deliveries from May 2016)
  • Comac C919 (to be announced)
Queries handled by Air China Airline Customer care:
Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Phoenixmiles

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9 thoughts on “Air China Sales Office in New York, USA

  • judy

    i am arriving at jfk ap at 6am
    to connect to beijing
    pls advise me what time your checkin counter opens for ca 990 at 130pm

    and can i go to the business class lounge what time do they open??

    • Editor Post author

      Hello Judy,
      For flights originating in Beijing: All of Air China’s domestic and international flights operate out of T3. Check-in counters for Air China flights will close 30 minutes before departure for domestic flights and 60 minutes before departure for international and regional flights. Boarding gates for all flights will close 10 minutes before departure. Customers connecting between Terminal 3 and Terminal 1 or 2 should plan for a minimum connecting time of 2-3 hours depending on the flight.

      Lounge opening time:
      From one hour prior to the first scheduled departure (05:00) until the departure of the last flight.

    • Editor Post author

      Hi C Martin,

      Please note the address and number of Air China Sales Office in New York, USA

      350 Fifth Ave. Suite 6905 New York, NY 10118, New York, USA

      Contact numbers: 1-800-882-8122, 1-212-371-9898

      Support team.

  • Alexander

    My flight CA990 for Monday Jan.9th has been cancelled without a reason or any method of reaching China Air. I’ve tried calling every single number with no luck. Please give me a working method of contact.

  • Rick

    I’ve tried several times to purchase tickets on your website for a multi-city trip. Each time the website fails to complete the transaction at various stages of the process. Is there a website problem?

    I see the office address on your site in NYC. Can tickets be purchased at the office?

  • Valerie Bartl

    I am a Travel Agent in the states. I handle international group air blocks. Please provide a contact name email and/or phone number for your group department in the U.S. I have a group traveling in April, 2019 from PEK to CGO.
    Thank you!
    ~ Valerie
    Group Travel Directors


    i have made booking through . and i am trying manage my booking but i can not go through. also i am calling your contact no mber after long waiting i get disconect . i have tried so many times

  • George Chrysafis

    unable to contact customer support regarding my flight. Several attempts made, always a r4cording, followed by dropped call?

    There is no way to contact customer support or service!