Air China Sales Office in Vienna, Austria 1


About Air China Airline:
Air-China-airline-logo

Air China was established in 1 st July 1988. According to the statistics updated on December 31, 2015, Air China has a fleet of 590 passenger aircraft and freighters of mainly Boeing and Airbus families, with an average age of 6.2 years. It operates 360 routes, including 100 international routes, 15 regional routes and 245 domestic routes. It serves 174 cities in 40 countries and regions, including 64 international cities, 4 regional cities and 106 domestic cities. By working with other member carriers of the Star Alliance, Air China offers access to 1330 destinations in 193 countries.

Air China Airline Vienna Sales Office Address:
Opernring 1/E/527, A-1010 Wien, Vienna, Austria

Air China Airline Reservation office telephone contact numbers:
43-1-5868008
Email: [email protected] China .at
Fax: 43-1-586800818

Working hours
Map

Official website: www.airchina.com

Check your flight status here: ewww.airchina.com/flightstatus

Air China Airline baggage services telephone contact numbers:
43-1-5868008

For baggage inquiries : Air China airline baggage inquiries

Contact information for passenger complaints:

E-mail: [email protected]

Mailing address<s/trong>:

Customer Relationship Center, Product Service Department, Air China Limited, Suite 4004, 4th Floor, No. 16 Tianzhu West Road, Tianzhu Airport Economic Development Zone, Beijing, 101312, P.R. China

Complaint Telephone: +86-10-59036666

Fax +86-10-95583

Business Hours: 8:30 am to 8:00 pm (Beijing Time), Monday to Friday

When you call or write us an email, please use only the Chinese and English languages.

Near-by Airports: Vienna International AirportMilan Rastislav Štefánik AirportBrno-Turany Airport

Attractions in Vienna: Schonbrunn Palace, Hofburg, Belvedere

Near by Air China office in Austria:

List of Air China Offices

Types of Planes / Air craft available with Air China Airline

  • Airbus A319-100
  • Airbus A320-200 (Deliveries from 2014)
  • Airbus A320neo (Deliveries until 2020)
  • Airbus A321-200
  • Airbus A330-200
  • Airbus A330-300
  • Airbus A350-900
  • Boeing 737-700
  • Boeing 737-800
  • Boeing 747-400
  • Boeing 747-8I
  • Boeing 777-200
  • Boeing 777-300ER
  • Boeing 787-9 (Deliveries from May 2016)
  • Comac C919 (to be announced)
Queries handled by Air China Airline Customer care:
Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Phoenixmiles

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One thought on “Air China Sales Office in Vienna, Austria

  • Karol Kundrak

    Hello Air China,

    Iam Karol Kundrak, I flew with you yesterday 29/4 (CA110 HKG – BEIJING) and 30/4 ( CA841 BEIJING – VIENNA). I also had connecting flight before with Air Asia 29/4 (AK138 Kuala Lumpur – Hong Kong) on which my baggage got lost and its still in Hong Kong (Iam already in Vienna). I conntacted Air Asia and this is what they wrote me:

    “As Air Asia is using an independent system, we can’t create a worldwide tracing reference for baggage handling.
    Therefore, we can’t seek assistance for forwarding bags by other airlines.
    As per our experience, we suggest passenger to contact the final airline for courtesy report then we can hand over the bag to the airline in Hong Kong for forwarding.
    Please accept our apologies for inconvenience caused and kindly contact the airline you flight to Vienna for the circumstances.
    We can hand over your bag to other airline in Hong Kong soon once receive the courtesy report.”

    So as you were my airline I used to flight with to Vienna Iam contacting you and asking what should I do or what kind of steps should I make so that Air Asia can hand over my bag to you (Air China) so you could bring my baggage back to Vienna.

    Thank you and waiting for your response
    Best regards,

    Karol Kundrak