Air China Sales / Reservaion Office in Ho Chi Minh City, Vietnam 4

About Air China Airline:

Air China was established in 1 st July 1988. According to the statistics updated on December 31, 2015, Air China has a fleet of 590 passenger aircraft and freighters of mainly Boeing and Airbus families, with an average age of 6.2 years. It operates 360 routes, including 100 international routes, 15 regional routes and 245 domestic routes. It serves 174 cities in 40 countries and regions, including 64 international cities, 4 regional cities and 106 domestic cities. By working with other member carriers of the Star Alliance, Air China offers access to 1330 destinations in 193 countries.

Air China Airline Ho Chi Minh City Sales / Reservaion Office Address:
U803, 8th Floor, Sunwah Tower, 115 Nguyen Hue, Dist 1, HCM, Ho Chi Minh City, Vietnam

Air China Airline Reservation office telephone contact numbers:
84-8-38233888, +86-10-95583/+86-10-59281588
Fax: 84-8-38233666

Working hours

Official website:

Check your flight status here:

Air China Airline baggage services telephone contact numbers:

For baggage inquiries : Air China airline baggage inquiries

Contact information for passenger complaints:

E-mail: [email protected]

Mailing address:

Customer Relationship Center, Product Service Department, Air China Limited, Suite 4004, 4th Floor, No. 16 Tianzhu West Road, Tianzhu Airport Economic Development Zone, Beijing, 101312, P.R. China

Complaint Telephone: +86-10-59036666

Fax +86-10-95583

Business Hours: 8:30 am to 8:00 pm (Beijing Time), Monday to Friday

When you call or write us an email, please use only the Chinese and English languages.

Near-by Airports: Tan Son Nhat International AirportSvay Rieng AirportCam Ranh International Airport

Attractions in Ho Chi Minh City: Cu Chi Tunnels, Independence Palace, Saigon Notre-Dame Basilica

Near by Air China office in Vietnam:

List of Air China Offices

Types of Planes / Air craft available with Air China Airline

  • Airbus A319-100
  • Airbus A320-200 (Deliveries from 2014)
  • Airbus A320neo (Deliveries until 2020)
  • Airbus A321-200
  • Airbus A330-200
  • Airbus A330-300
  • Airbus A350-900
  • Boeing 737-700
  • Boeing 737-800
  • Boeing 747-400
  • Boeing 747-8I
  • Boeing 777-200
  • Boeing 777-300ER
  • Boeing 787-9 (Deliveries from May 2016)
  • Comac C919 (to be announced)
Queries handled by Air China Airline Customer care:
Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Phoenixmiles

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4 thoughts on “Air China Sales / Reservaion Office in Ho Chi Minh City, Vietnam


    i was calling to your office too many times,but there is no one to pickup the phone,i would like to change the date to return to USA,can you please contact the below information and let me know the situation,i want to change the date return from Feb 28 to the end of can be any day from Mar 28 to 30 if you have a available seat.
    thank you

  • Edward Kim

    Hi, I as well, called the number provided to your office but no one picked up the phone. I had an issue with my visa and was prevented from leaving VN. I also need to exchange my flight to the next available date and also would like to know if any fees (if there are any) could be waived as this was the company’s (company that issued my visa) fault. Please let me know if you have any questions. Thank you.

  • Serge Bradet

    I have to ask a refund for my ticket back to my home at Montréal, Canada
    I need a code for the refund.
    E ticket. 999-5500764263
    Airline confirmation. NHVGS3
    I was in the obligation to take a flight with an other company.
    I leave Sunday February 9 and I must submit the refund demand before this date.
    Wait for your answer as soon as possible
    Serge Bradet