Air China Sales / Reservaion Office in Jakarta, Indonesia 2

About Air China Airline:

Air China was established in 1 st July 1988. According to the statistics updated on December 31, 2015, Air China has a fleet of 590 passenger aircraft and freighters of mainly Boeing and Airbus families, with an average age of 6.2 years. It operates 360 routes, including 100 international routes, 15 regional routes and 245 domestic routes. It serves 174 cities in 40 countries and regions, including 64 international cities, 4 regional cities and 106 domestic cities. By working with other member carriers of the Star Alliance, Air China offers access to 1330 destinations in 193 countries.

Air China Airline Jakarta Sales / Reservaion Office Address:
35th Floor, The East Tower Unit 03, Jl. DR. Ide Anak Agung Gde Agung Kav. E3.2 No.1 Jakarta 12950, Jakarta, Indonesia

Air China Airline Reservation office telephone contact numbers:
Fax: 62-21-57938581, +62-21-57938582

Working hours

Official website:

Check your flight status here:

Air China Airline baggage services telephone contact numbers:

For baggage inquiries : Air China airline baggage inquiries

Contact information for passenger complaints:

E-mail: [email protected]

Mailing address<s/trong>:

Customer Relationship Center, Product Service Department, Air China Limited, Suite 4004, 4th Floor, No. 16 Tianzhu West Road, Tianzhu Airport Economic Development Zone, Beijing, 101312, P.R. China

Complaint Telephone: +86-10-59036666

Fax +86-10-95583

Business Hours: 8:30 am to 8:00 pm (Beijing Time), Monday to Friday

When you call or write us an email, please use only the Chinese and English languages.

Near-by Airports:  Soekarno-Hatta International AirportHusein Sastranegara International AirportAchmad Yani International Airport

Attractions in Jakarta: Taman Mini Indonesia Indah, Ancol Dreamland, Istiqlal Mosque Jakarta

Near by Air China office in Indonesia:

List of Air China Offices

Types of Planes / Air craft available with Air China Airline

  • Airbus A319-100
  • Airbus A320-200 (Deliveries from 2014)
  • Airbus A320neo (Deliveries until 2020)
  • Airbus A321-200
  • Airbus A330-200
  • Airbus A330-300
  • Airbus A350-900
  • Boeing 737-700
  • Boeing 737-800
  • Boeing 747-400
  • Boeing 747-8I
  • Boeing 777-200
  • Boeing 777-300ER
  • Boeing 787-9 (Deliveries from May 2016)
  • Comac C919 (to be announced)
Queries handled by Air China Airline Customer care:
Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Phoenixmiles

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2 thoughts on “Air China Sales / Reservaion Office in Jakarta, Indonesia

  • stanley suoth

    it is so difficult to contact the office… no one pick up the phone…. please update the phone no if no body pickup. thanks

  • Salahuddeen Abdul Kareem

    Good Afternoon,

    I’m writing to you from Palembang, Indonesia. I’m trying to make sure my wife and I secure emergency row seats on two flights from Jakarta (CGK Airport) to Washington, DC (IAD Airport), on July 30, 2018. The flight numbers are: 978 and 817.

    Please email me ASAP (hopefully today, Tuesday) to let me know how we can secure these seats. I’m rather tall along with my wife and for such long flights we always request emergency row seating in order to extend our legs.

    Again, I need a quick reply to this concern. And thanks in advance for your cooperation.