Air Europa Call Center in Bogota, Colombia 5

Air Europa Lineas Aereas, S.A.U. is an airline in Spain, the third largest after Iberia and Vueling. The airline is headquartered in the Polígono Son Noguera in the Centro Empresarial Globalia in Llucmajor, Majorca, Spain.The airline is 100% owned by Globalia, a travel and tourism company managed by Juan José Hidalgo. Since September 2007 the airline has been a member of the SkyTeam alliance.
Air Europa Bogota Colombia Address:

 01 800 518 4740


Working hours
Map: View direction here

Air Europa Official website:

Air Europa Online Check-in: check-in

Note: Online Check in begins 24 hours before departure, and up until 90 minutes before your flight’s scheduled departure time.

Air Europa Check-in timing timing

Check Air Europa flight schedule here:

Check Air Europa flight status here:


Telephone: (+ 34) 911 401 501
Office hours: Service 24hrs.


Telephone: (+ 34) 911 360 080
Business Hours: From 7am till midnight Monday to Sunday.


Telephone: (+ 34) 911 360 190
Business Hours: From 8.00am to 00.00pm all days.
Fax: +34 971 57 55 27
Air Europa
Post Box 132
07620 – Llucmajor (Baleares)


Air Europa. Area Relaciones con los Clientes
Post Box 132
07620 Llucmajor (Baleares)
Fax: +34 971 178 439


Air Europa. Recursos Humanos
Post Box 132
07620 – Llucmajor (Baleares)


Telephone: +34 911 360 200
Business Hours: Monday to friday from 09:00 to 17:00hrs

Air Europa baggage services telephone contact numbers:

Air Europa Baggage Allowance

View Air Europa Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.

Near by Air Europa office in Colombia:

View the nearest Air Europa offices in Colombia and the address, phone number, website and more.

List of Air Europa Offices around the world

View the Air Europa offices address, phone number, email through the above link.

Types of Planes / Air craft available with Air Europa (Airlines)

Total fleet: 53

  • Airbus A330-200
  • Airbus A330-300
  • ATR 72-200
  • ATR 72-500
  • Boeing 737-800
  • Boeing 737 MAX 8
  • Boeing 787-8
  • Boeing 787-9
  • Embraer ERJ-145
  • Embraer 195

Queries handled by Air Europa Customer care:

Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Suma (formerly Flying Blue and Fidelitas)

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5 thoughts on “Air Europa Call Center in Bogota, Colombia

  • Amit Chen

    Hello! My name is Amit Chen and I have a flight with you at the 19/06 from Bogota to Tel Aviv. I want to change the date to the 15/07 and right now I’m in Ecuador so I cannot contact by phone. With who can I contact to make this change by mail or whatsapp? Thank you very much.

  • Dmvb

    Bien día, amablemente solicito cambio de fecha o reembolso. Me he comunicado tanto a [email protected] como al call center Avianca donde laboraba el colaborador. Actualmente no se encuentra activo por lo que no podemos ingresar a la plataforma.

    [email protected] ha dicho que debo solicitar reembolso a AVIANCA y AVIANCA me dice que escribiera a AIR EUROPA por tal motivo estoy enviando a ustedes.

    Espero pronta respuesta ya que el tiquete es para el 16 de mayo y necesitaría cambiarlo para el 6 de julio de 2019 a las 15:10 Madrid hacia Milan solo ida o el reembolso del dinero.


  • Humberto Mendoza

    Favor informar que sucede con los telefonos en Colombia, nadie responde.
    estan saliendo los vuelos de ae segun lo planificado de Bogota??

    Agradezco la informacion, necesito viajar a Europa y siempre viajo con AE..


  • Pilar Restrepo

    Buenas noches, necesito cambiar mi vuelo, estoy en Colombia y no tengo forma de contactarlos en España
    Viajero Pilar Cristina Restrepo UX 9125016437 TIQUETE 9962410393921 BILLETE UX 199
    UX/ETKT 996 2410393921 vuelo Medellin (Colombia) a Madrid 12 de agosto y regreso 02 de septiembre de este año 2021
    Me pueden colaborar?


  • Dominic McNally

    We sent my Portuguese mother-in-law from Lisbon to Medellin on 17th July. As she suffers from anxiety and does not speak Spanish we arranged for her to be picked up in a wheelchair. A stupid recommendation from the checkin desk to take the suitcase (big) onto the plane with her meant it was then taken off her at the plane door and put in the hold (so not properly checked in). This meant that when she got to Madrid she was met by the wheelchair support and taken to the luggage carousel where she waited for an hour for her bag and the wheelchair support did not think to say- forget the bag as we’ll miss the plane (as she trusted their judgement)… and, of course she missed the plane to Medellin (plus her bag still didn’t arrive). We have been trying to call AirEuropa for hours and all we get is an automated message to call later. Awful, awful service.