Air India Airport Office in BIRMINGHAM, England 10

Air India:
airindia Air India was established in 1932, commenced operations on 29 July 1946. Air India, the premier flight carrier of India is one of the most extensive flight service provider in India. Air India is owned by Air India Limited (Government of India enterprise).
Air India 44 121 7678778 44 121 7678774 Office Address:
, 44 121 7678778,

Air India Reservation office telephone contact numbers:
Airport Office
Email: England
Fax: Air India

UK Toll Free Number: 44 207 760 3290 (Local)

Working hours
44 121 7678778


Official website:

Air India Online Check-in: check-in

Note: Online Check in begins 48 hours before departure, and up until 90 minutes before your flight’s scheduled departure time.

Check your flight status here:

Air India baggage services telephone contact numbers:
[email protected]

Air India Call Centre

View Air India call center Email IDs

E mail :[email protected], [email protected], [email protected] (For forwarding scanned copies of travel documents for re-issuance of Tickets / Updating FFP mileage).

Air India Online Bookings Helpdesk

Working hours
Monday to Saturday , 0930 hrs. – 1730 hrs. IST
Landline number: 011-24667473, 011-24667474

E mail ID: [email protected]

Air India Frequent flyer

Call 24×7 All India Toll Free 1800 180 1407 from MTNL/BSNL lines and Mobile / landline Numbers of most Private Telecom Operators in India only.

Email Addresses for FFP Members

General Queries: [email protected]
Missing Miles / Retro Credit on AI: [email protected]
Missing Miles / Retro credit on Star Partners: [email protected]
Silver Edge Members: [email protected]
Golden Edge Members: [email protected]
The Maharajah Club Members: [email protected]

For callers from all foreign locations (International Chargeable Calls)

For callers from any location other than India, the AI Contact Centre can also be reached through +91-22-25818515 and +91-44-66921455. All calls made to these numbers are chargeable to the callers by their telecom service provider as per applicable international call rates.

Air India Baggage Allowance

View Air India Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.

Baggage Delayed / Damaged:Baggage Delayed / Damaged- Air India

Baggage lost and found:Baggage lost and found- Air India

Trace your Baggage at Air India:

Near-by Airports:  Click on airport name to view contact information of the airport: phone number, email, address, timings etc

Birmingham Airport,  East Midlands Airport, Gloucestershire Airport

View the nearest Air India offices in England and the address, phone number, website and more.

List of Air India Offices


Types of Planes / Air craft available with Air India

Total fleet: 107

  • Airbus A319-100
  • Airbus A320-200
  • Airbus A320neo
  • Airbus A321-200
  • Boeing 747-400
  • Boeing 777-200LR
  • Boeing 777-300ER
  • Boeing 787–8
Queries handled by Air India Customer care:
Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Flying Returns

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10 thoughts on “Air India Airport Office in BIRMINGHAM, England

    • Baldev Singh Bilan

      Admin BHX
      My flight was delayed by 20 plus hours so I emailed your admin office with the details e ticket numbers and the extra details that were required.
      I have not had any further reply from your office. I have tried to make contact via the telephone number for the Birmingham office which rings and then cuts out.
      I would like to know what is happening?
      You have received the details?
      How much time it will take you to process the claim and make a decision?
      It makes for better coustomer relations when you talk to your coustomers and keep them updated with what is happening.


  • J Gil

    Please can someone email me with the address to log an official complaint with regards to a flight that was delayed for 21 hours. I have searched the web to find the address which will allow me to do this this but not succeeded. I was advised by a member of staff to visit web address, [email protected], which I have done but still unable to find where to log the complaint..

  • DR R Karwa

    I emailed you regarding my flight cancellation 12 days ago. I had specifcally addressed this to Mr Agnihotri as that was the name given on the letter, that we were provided when our flight on 16th Sept was cancelled.
    I had also detailed subsequent problems with customer care regarding onward connections from Delhi.
    I regret to state that I have not had any acknowledgement regarding this. This is the worst customer service I have received from an airline.

  • John Eadington

    Dear Sir
    My wife and I flew air India on April 2nd, flight AI114 to Delhi from Birmingham. We then transferred to an internal flight to Jodhpur. On going through domestic security we found that my wife’s Samsung tablet had been stolen from her carry on luggage whilst on the international flight. We reported this but were not given any great support or clarification but told that it was another office responsibility. Jodhpur were not responsible as it happened on an international flight, Delhi were not responsible as the flight originated in the UK. No one office seems to be interested is trying to solve the theft of an expensive item.
    To make matters worse on the return flight AI113 on 30th April there was no films on the entertainment system for a nine hour flight. The journey map did not work correctly but showed us as flying to Mumbai not Birmingham!!!
    This is not acceptable given the cost of an international flight and the whole experience has left Air India in a very poor light in terms of future use.

  • Bharti Patel

    Hi is it possible to visit New Delhi with an 18 hour stop over from Katmandu going to Birmingham Airport in uk. Please let us know if any visas are required. This is as we would like to stay in a hotel.

  • Neelamstrong Chauhan

    Your service is too bad.
    And not even your staff member doesnt talk properly with customer.
    They mind thmeselves as not costomer assisstant but as any higher authority.
    As i m native if indian i beleive Air India as best for all of us but now looking at customer care i felt as they are treating us like labour or whatever and when i argued with one of my mate the customer assistant was like u cant speak like that now Air India’s customer servicee will teach me how to unfollow my own right to speak. Was literally very bad experience talking go customer service of Air Indiia Birmingham (BHX) and than they threatened us like should we call cops.

  • Suchita Mehta

    Hi Customer support

    We are trying to call your customer care number from last couple of days regarding cancellation of return ticket from Birmingham to delhi on 14th September 2019. We just got the mail saying it is cancelled and no re-booking options are made available
    Even after waiting on call for 1 hour, no agent is attending the call.
    Let me know which number we have to contact to do a re-booking.

  • Padma

    No one is lifting the phone and no response to emails except standard default reply. If I call to the customer care, waiting time indicating that 30 to 50 minutes and stating that waiting list in 20 to 40. Even after 50 minutes hold the call to listen their music and instructions. But for getting the representative is very difficult, after such a long hold, sometimes it is disconnecting the call. very poor service. Now I understood, why Airindia is facing such a huge loss. Unless there is no good customer service during the needy time, then there is no meaning for passengers to book in AirIndia. how far Govt. can support. Management has to be changed and they should come with a more competitive and service-oriented mentality. Let us hope, wish and pray for, in future some good changes may happen.