Air India Customer Care 6


Air India Customer Care / Call Centre details

Air India call centre

Toll Free India: 1800 180 1407 (from MTNL/BSNL lines and Mobile / landline Numbers of most Private Telecom Operators in India only)

Opening hours: 24×7

E mail: [email protected][email protected]

For forwarding scanned copies of travel documents for re-issuance of Tickets / Updating FFP mileage

E mail: [email protected]

Air India Online Bookings Customer Care / Helpdesk

Opening hours: Monday to Saturday , 0930 hrs. – 1730 hrs. IST

Telephone: 011-24624074, 011-24624075 (Landline number)

E mail: [email protected]

Air India Frequent Flyer (FFP) contact

Toll Free India: 1800 180 1407 (from MTNL/BSNL lines and Mobile / landline Numbers of most Private Telecom Operators in India only)

Opening hours: 24×7

Email Addresses for FFP members

General Queries: [email protected]

Missing Miles / Retro Credit on AI: [email protected]

Missing Miles / Retro credit on Star Partners: [email protected]

Silver Edge Members [email protected]

Golden Edge Members: [email protected]

The Maharajah Club Members: [email protected]

Air India International Customer Care

Air India Customer Care USA/Canada

USA Toll Free Number :1800 223 7776 Canada Toll Free Number :1800 625 6424

Air India Customer Care UK

UK :44 207 760 3290 (Local)

Air India Customer Care France

Paris :0033-1-76545741 (9am to 9pm) (Local)

Air India Customer Care Germany

Frankfurt :0049-69-12009821 (9am to 9pm) (Local)

Air India Customer Care Australia

Australia Toll Free Number :1800 247 463

Air India Customer Care Singapore

Singapore :00-65-62259411 (Local)

All foreign locations (International Chargeable Calls)

Any location other than India, the Air India Contact Centre, please call +91-22-25818515 and +91-44-66921455.

*Calls may be charged as per applicable international call rates.

 


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6 thoughts on “Air India Customer Care

  • K.Loganathan

    I want to know how many you will charge? 10 kg excess baggage. My friend is a passanger to travel on 29th December from Muscat to Chennai. He already booked a ticket online. Please reply. Regarding loganathan,K

  • VK Misra

    My FF No. is 131556055.(vkmisra) Since, this is the last month for usage to avoid lapse, I am trying to update by KYC but unable to open . Earlier I have used the same password and address and could open the sight but from last month onward I have been trying to open the same but fail every time. can u help or guide by return communication.

  • kawaljeet Singh

    I am unable to contact any FFP office especially by email, I had my FFP membership , its validity was till 31/7/2019. Now i can not login my previous login ID Nor I can not create a new ID as my name and date of birth is already registered with Air India.
    My name on my previous card was mentioned wrong so could never redeem miles and now can not Log in or make any new Log in ID
    Please help