Air India Reservation Office in LONDON, England 21

Air India:
airindia Air India was established in 1932, commenced operations on 29 July 1946. Air India, the premier flight carrier of India is one of the most extensive flight service provider in India. Air India is owned by Air India Limited (Government of India enterprise).
Air India LONDON Reservation Office Office Address:
GW1, 11th Floor, Great West House,
Great West Road,
Brentford, TW8 9DF, LONDON, England

Map: View direction here 

Nearby Landmark for Air India office in LONDON: Near Heathrow Cargo handling

Location: Air India office in LONDON is located in Longford, LONDON

Air India Reservation office telephone contact numbers:
00-44-20 8231 8760
00-44-20 8231 8761
Email: [email protected]
Fax: 00-44-20 8568 5129

UK Toll Free Number: 44 207 760 3290 (Local)

Working hours
0930-1300 and 1400-1700hrs.


Official website:

Air India Online Check-in: check-in

Note: Online Check in begins 48 hours before departure, and up until 90 minutes before your flight’s scheduled departure time.

Check your flight status here:

Air India baggage services telephone contact numbers:
00-44-20 8231 8760
00-44-20 8231 8761

Air India Call Centre

View Air India call center Email IDs

E mail :[email protected], [email protected], [email protected] (For forwarding scanned copies of travel documents for re-issuance of Tickets / Updating FFP mileage).

Air India Online Bookings Helpdesk

Working hours
Monday to Saturday , 0930 hrs. – 1730 hrs. IST
Landline number: 011-24667473, 011-24667474

E mail ID: [email protected]

Air India Frequent flyer

Call 24×7 All India Toll Free 1800 180 1407 from MTNL/BSNL lines and Mobile / landline Numbers of most Private Telecom Operators in India only.

Email Addresses for FFP Members

General Queries: [email protected]
Missing Miles / Retro Credit on AI: [email protected]
Missing Miles / Retro credit on Star Partners: [email protected]
Silver Edge Members: [email protected]
Golden Edge Members: [email protected]
The Maharajah Club Members: [email protected]

For callers from all foreign locations (International Chargeable Calls)

For callers from any location other than India, the AI Contact Centre can also be reached through +91-22-25818515 and +91-44-66921455. All calls made to these numbers are chargeable to the callers by their telecom service provider as per applicable international call rates.

Air India Baggage Allowance

View Air India Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.

Baggage Delayed / Damaged:Baggage Delayed / Damaged- Air India

Baggage lost and found:Baggage lost and found- Air India

Trace your Baggage at Air India:

Near-by Airports: Click on airport name to view contact information of the airport: phone number, email, address, timings etc

London City Airport, London Heathrow Airport, London Gatwick Airport

View the nearest Air India offices in England and the address, phone number, website and more.

List of Air India Offices


Types of Planes / Air craft available with Air India

Total fleet: 107

  • Airbus A319-100
  • Airbus A320-200
  • Airbus A320neo
  • Airbus A321-200
  • Boeing 747-400
  • Boeing 777-200LR
  • Boeing 777-300ER
  • Boeing 787–8
Queries handled by Air India Customer care:
Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Flying Returns

Is there any problem / complaint with reaching the Air India LONDON Reservation Office Address or Phone number? Please report any issues using the below comment form.

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21 thoughts on “Air India Reservation Office in LONDON, England

  • Akhil Gupta

    Hi team,
    Since last four days I am trying to get in touch with Air India Airlines but non of your numbers were picked up could you please Give a call on on Priority. I am frustrated and wring this Message on your website

    • Editor G

      Hello Akhil Gupta
      This is a generic info website and not the official airline page. But, we will take your comment as feedback for Air India Office

      • A Dhar

        Hello AI officials, London

        It is indeed frustrating that since last few days, from AI-customer service: 020 7760 3290 no one picks up and the same automated message keeps going on and on. Many times I waited for more than 30 minutes….Also AI Brentford office numbers 0208 231 8760/8761.are either engaged or no one picks up the phone…AI leadership must take it seriously and take corrective measures. It would appreciated if AI officials try to understand it from Customers’ point of view and improve their services.

  • Paul Singh

    Very poor service on telephone as you are constantly put on hold for 20 minutes and passed to another department who do not have any of the details you have just given and then have to give it again. Then put on hold again and then disconnected. I am have been trying to change a flight for an hour and… on hold.

  • Pardeep

    Today is the 2nd time I have tried to contact 0207 760 3290 for urgent problem. 1st day I was holding on for 58 minutes, today for 33 min.
    No body is answering the phone! I have also tried 02085685129, 02082318760, 02082318761!

  • derek

    Absolutely disscusting service, why l booked with air india l dont know, but never again, l tried to use the web check in. it got stuck and wont let me in again, 3rd day to call them gave up after a hout each time, they are a joke and l mean a real joke, as well as always late , poor food on board and genrally dirty aircraft, but they wont change AVOID THEM

  • Clive Brown

    I have tried on a number of occasions to get through to the Reservations office without success can someone please call be back
    will someone please contact me

  • prajkta hankare

    Dear Sir/Mam,

    Yesterday I received call from 020 82318760 for Booking tickets under Under Vande bharat mission to chennai. As per conversation, the details were confirmed as submitted to HCI – london for evacuation. I was suppose to receive the ticket by evening yesterday but still haven’t received it. I am trying to contact the number but no one is attending. Please do revert back as the booking was suppose to be for 15th June. Have attached Debit note for your reference. I have dropped mail as well to [email protected], [email protected], [email protected], [email protected] but not yet received any ticket copy.

    Prajkta D Hankare
    +44 7368636678

  • Pina

    Hi i would like to book my father’s tickets for India through vande bharat mission. My father is 86 years old and his visa already finished in June. Please could you send me more information how to book flights link and quarantine procedures for elderly people.
    Thank you

  • Narendra Rao

    Since last six weeks I am trying to contact AI office in London but no one pick up the phone. I tried on international number for customer service but put on hold and cut off. Several email to ecommerce to check progress on refund but no reply at all
    this is very frustration .Can any one help me
    Narendra Rao 07824662622

  • Barry Daniels

    Appalling customer service, phones do not get picked up and others are dead numbers, the airline just takes us for idiots, they are a waste of time, do yourself a favour and fly with another carrier AI are useless.

  • Antony Sebastian

    Please don’t waste your time to call to AI office in Brentford. I am sitting in the office when I am typing this, and nobody is there to attend any calls it keeps ringing all the day. The only option is to come directly here, prepare to spend all the day here with food and water. They took atleast 2 hrs to serve one person. Better to come in the morning at the time they open. Don’t get frustrated there is no way to log a complaint. Hopefully it will be better when Tata takeover the business. Thank you for choosing AI.

    • Riyas

      Hi Sebastian,

      Have they resolved the issue at least? I am in same situation and plan to visit that AI Office?


  • Ted Rodrigues

    The Air India Ticket Reservation Service is totally non-existent. I would suggest that anyone wishing to use this airline should be aware that they will be unable to cancel or amend their flight tickets without a great deal of trouble and frustration. When I did get someone to answer they declined to give me the ticketing reservation telephone number!! That is as helpful as you will find.

    Many of the telephone numbers do not function and show they are unobtainable.

    Good luck anyone trying to get their tickets changed or cancelled.

  • jay shah

    Dear Staff at the Air India Office in London
    You are a disgrace to the Airline, THE OFFICE IN LONDON SHOULD BE CLOSED DOWN,
    i have sent endless emails,