Air New Zealand in Australia Phone number, Address, Email, Online Check-in, Flight status, Travel with pets, Pregnancy 1

Air New Zealand in Australia Phone number, Address, Email, Working hours, Google map location

Air New Zealand Limited is the flag carrier airline of New Zealand. Based in Auckland, the airline operates scheduled passenger flights to 21 domestic and 31 international destinations in 19 countries around the Pacific rim and the United Kingdom. The airline has been a member of the Star Alliance since 1999. Air New Zealand originated in 1940 as Tasman Empire Airways Limited (TEAL), a company operating trans-Tasman flights between New Zealand and Australia. TEAL became wholly owned by the New Zealand government in 1965, whereupon it was renamed Air New Zealand.


Air New Zealand Australia Address: Australia Square Tower, 2804/264 George St, Sydney NSW 2000, Australia

Phone: Sales and reservations:  1800 132 476

TTY users phone 133 677 then ask for 1800 132 476

Online booking help: 1800 00 55 63

Airpoints help:  1800 803 298

Email: [email protected]

Working hours :

Map: View direction here

Air New Zealand Airline Official website:

Air New Zealand Airline Online Check-in:

Note: Air New Zealand Online Check in begins from 24 hours before the scheduled departure of your flight.

Check Air New Zealand Airlines schedule here:

Check Air New Zealand Airlines flight status here:

Air New Zealand Airlines Baggage Allowance

Air New Zealand Airlines

View Air New Zealand Airlines Hand | Cabin baggage, checked baggage, Excess baggage charges, overweight baggage charges, over size baggage charges in the above link.

Air New Zealand Airlines Customer care / support

Air New Zealand Airlines Customer Contact Centre: 00 64 9 357 3000

Air New Zealand Airlines Contact Centre Business hours: 24 hours

Air New Zealand Airlines Special assistance

Travel during pregnancy in Air New Zealand Airlines

Pregnancy rules in Air New Zealand Airlines:

  • Expectant mothers can travel in Air New Zealand till 36th week of the Single and multiple pregnancy.
  • When flying with special medical requirements, you may need to arrange medical clearance certificate.
  • you must apply for medical clearance by submitting a medical information form (MEDIF):  Download PDF (MEDA – Form Part 1, MEDA – Form Part 2, MEDA – Form Part 3)

*For any special assistance, Contact:

How to change mistakes in your name, flight date and refund ticket in Air New Zealand?

View How to change mistakes in your name, flight date and refund ticket in Air New Zealand through the above link.

Air New Zealand Airlines Special Meals

  • Gluten intolerant Meal (GFML)
  • Vegetarian Meal (VGML)
  • Lacto ovo Meal (VLML)
  • Oriental Meal (VOML)
  • Jain Meal (VJML)
  • Diabetic Meal (DBML)
  • Baby Meal (BBML)
  • Child Meal (CHML)
  • Low-fat Meal (LFML)
  • Fruit platter Meal (FPML)
  • Hindu vegetarian Meal (AVML)
  • Hindu Meal (HNML)
  • Kosher Meal (KSML)
  • Muslim Meal (MOML)

*For any Queries, contact:

How to Web Check-in in New Zealand Airlines?

Procedure to do web check-in or online check-in in New Zealand Airlines

List of Air New Zealand Airlines Offices Worldwide

Find Air New Zealand Airlines Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country.

Types of Planes / Air craft available with New Zealand Airlines

Jet aircraft         

  • Boeing 777-300ER
  • Boeing 787-9
  • Airbus A320 – Short haul
  • Airbus A320 – Domestic NZ
  • Airbus A320neo / Airbus A321neo


  • ATR72-600
  • Q300

Queries handled by Air New Zealand Customer care:

Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Airpoints

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One thought on “Air New Zealand in Australia Phone number, Address, Email, Online Check-in, Flight status, Travel with pets, Pregnancy

  • stuart bernau

    I am posting this information on many Facebook and other community media…. we need help from ANZ.

    I wanted to inform all who plan to use ‘Air New Zealand Airlines’ ANZ please be warned if you end up having issues related to your flight or baggage or anything that ANZ would need to address, their customer service approach is to
    – tell you to call them which is absolutely impossible to talk to a ANZ representative in a timely manner
    – if you do reach an ANL representative they do not assign any to help you
    – ANZ does not reply back to emails or calls
    – when you call back to ANZ customer service you have to start all over explaining the issue, which then ANZ does not follow up or respond

    Why I am upset:
    My wife (Jennifer Bernau) left her iPad on the flight. Of the only true email response from ANZ, ANZ confirmed that they in fact found it and sent photos. That one point forward, ANZ did not nothing or took any actions to resolve the issue ‘nothing’.

    After filling out all the required ANZ forms, the following ANZ employees and departments were contacted; Ryan Kim – Baggage tracing Administrator, Baggage Services, Paul G. – supervisor, ANZ Customer Service

    In reality Air New Zealand Airlines stole my wife’s iPad and we are at a complete lose to

    If You can select airline that treats their customers better. Do not select Air New Zealand Airlines.

    Thank you
    stuart Bernau