AirAsia (Airline) Call Centre in Taiwan Phone number, Address, Email, Online Check-in, Flight status, Travel with pets, Pregnancy 12

AirAsia (Airline) Call Centre in Taiwan Phone number, Address, Email, Working hours, Google map location

AirAsia AirAsia Berhad (MYX: 5099) is a Malaysian low-cost airline headquartered near Kuala Lumpur, Malaysia. It was Founded on 1993. It is the largest airline in Malaysia by fleet size and destinations. AirAsia Group operates scheduled domestic and international flights to more than 165 destinations spanning 25 countries. Its main hub is klia2, the low-cost carrier terminal at Kuala Lumpur International Airport (KLIA) in Sepang, Selangor, Malaysia. Its affiliate airlines Thai AirAsia, Indonesia AirAsia, Philippines AirAsia, and AirAsia India have hubs in Don Mueang International Airport, Soekarno-Hatta International Airport, Ninoy Aquino International Airport, and Kempegowda International Airport respectively, while its sister airline, AirAsia X, focuses on long-haul routes. AirAsia’s registered office is in Petaling Jaya, Selangor while its head office is at Kuala Lumpur International Airport.


AirAsia Taiwan Address:

Phone: +886 2 8793 3532


Working hours: 8am – 9pm (GMT+8)
Monday to Sunday

AirAsia Official website:

Map: View location

Air Asia Sales Office contact details

Check the above link for sales office location

Services: AirAsia & AirAsia X flights

AirAsia Online Check-in: check-in

Note: Check in online AirAsia All flights departing in more than 14 days. Flights departing in less than 1 hour for AirAsia or less than 4 hours for AirAsia X

Check AirAsia schedule here: schedule

Check AirAsia flight status here: status

AirAsia Baggage Allowance

View AirAsia Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.

Air Asia Sales Office contact details

Check the above link for sales office location

Services: AirAsia X flights
Our hotline is dedicated to serve AirAsia X guests on flights with the airline code D7 and Thai AirAsia X guests on flights with the airline code XJ. For all other flights, please visit

AirAsia Online Check-in: check-in

Note: Check in online AirAsia All flights departing in more than 14 days. Flights departing in less than 1 hour for AirAsia or less than 4 hours for AirAsia X

Check AirAsia schedule here: schedule

Check AirAsia flight status here: status

How to Web Check-in in AirAsia Airline?

Procedure to do web check-in or online check-in in AirAsia Airline

  1. Visit
  2. Select ‘Online check-in’ section.
  3. Enter the Booking Reference (PNR) and the last name.
  4. Click ‘Get itinerary’.

AirAsia Airline Customer Care Support

Check the above link to know the AirAsia Airline customer care phone number, email etc

How to change name / flight date / cancel and refund AirAsia Airline ticket?

Check the procedure to change / reschedule / cancel your AirAsia Airline flight details (name / date), get refund…

Air Asia Super App

What is the airasia Super App?

The airasia Super App is a 1-stop travel & lifestyle platform with a wide range of offerings. You’ll be able to book flights, hotels, transport, order food, book e-hailing services, shop for duty-free goods and so much more. You can also use it to check-in for your AirAsia flights, print your boarding passes and baggage tags.

How to use airasia Super App?


How to pay my Airasia ride?

Airasia ride is a new e-hailing service from airasia. Order a ride, straight from the airasia super app.

  1. Go to Airasia super app.
  2. Choose a ride icon
  3. Select the payment method (cash, Card, BigPoints (coming soon), e-Wallet or one of the automated payment methods)
  4. Despite selecting cash or e-Wallet as the method of Payment, you are advised to register at least one valid automated payment method in the App prior to Book a Ride.
  5. You shall register a valid Card that belongs to you in accordance with the step-by-step instructions as provided in the App
  6. If the tipping feature is available in the App, you may pre-set a default “tip” amount when you Book a Ride.

How to chat with real people on airasia?

  1. Tap AirAsia Mobile App
  2. click on the chat bubble
  3. And then click on AirAsia Support
  4. Go to Live Chat.

Airasia Baggage tracing number:

Kuala Lumpur Central Baggage Tracing Office: +603 8778 5495
Bangkok Central Baggage Tracing Office: +662 562 5869
Jakarta Central Baggage Tracing Office: +6221 5591 6126 and +6221 7034 6616

For other country, please use the below form to fill the details.

Airasia baggage claim form:

Airports and terminals of AirAsia

Check the airport and terminals where AirAsia located all over the world.

AirAsia Airline Offices Worldwide

Find AirAsia Airlines Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country

Types of Planes / Air craft available with AirAsia

Total fleet: 72

Airbus A320

  • Airbus A320-200
  • Airbus A320neo

Boeing 737

  • Boeing 737-300

Boeing 747

  • Boeing 747-200

McDonnell Douglas MD-11

  • McDonnell Douglas MD-11

Queries handled by AirAsia Customer care:

Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, BIG Loyalty Programme

Is there any problem / complaint with reaching the AirAsia Taiwan Address or Phone number? Please report any issues using the below comment form.

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12 thoughts on “AirAsia (Airline) Call Centre in Taiwan Phone number, Address, Email, Online Check-in, Flight status, Travel with pets, Pregnancy

  • CHIANG , Mei-la

    Good am … we bought a round trip tickets last night for 2 adults & 2 child…our destination is Taipei – Manila (feb2, 2019) the Manila – Taipei (feb 9) ,,but we just receive the copy of our feb 2 schedule the Expedia text it to my husband’s cellphone …we check the credit card that we use and the round trip tickets was already credited.. another problem is the email add that my husband used has a mistake… how can we make the booking confirmation of our flight scheduled feb 9… pls help us… we need the copy of feb 9 schedule… pls help… thanks for your time & God bless .

  • Chen Chun Hsi

    I am Chen Chun Hsi, Booking ID# XPGE6Z – Taipei to Jakarta

    1. If I change flight schedule from Oct 5 to Oct 4 with same flight# 379, May I know how much money have to pay?

    2. Do you have baggage charge price reference?


  • WONG Sok Yin

    I just want to amend my name on booking number IVGW8D. Wong Yin change to Wong Sok Yin.

    Please someone help me. Thank you.

  • Huang LING YANN

    I have been trying to apply for a refund for a cancelled flight URDHPR TPE TO CEB Tue 31 MAR 2020
    and return CEB to TPE Wed. 15 Apr 2020
    Ticket was made for Ms. ROSITA OGANG 6,982.00 TWD

    Yesterday I applied twice through Customer Service On-line . Each time I waited for more than 2 hours. So a total of 4 hours without being able to use my computer during that time, lest I be disconnected. I do not want to go through the same process again and again with no help being offered, no customer service being offered. I called the phone numbers listed for Taipei found at Air Asia official web site. The numbers are in error. I do not want to leave the cost of the tickets on Air Asia’ Account. I want a refund sent directly to my credit card which was used to purchase the tickets. The cancellation of the flight was due to Covid-19.
    [email protected]

  • Vilma B. Chan

    Good Morning Air Asia,

    My name is Vilma Chan. Your system had an error. I tried to book a flight TPE-MNL dated December 4, 2020 but your system says that it was sold out so I again tried to book December 6, 2020 and your system says the same. SOLD OUT. But when I checked on my email the bookings were confirmed. I had two bookings now. Dec. 4 Booking number is BV2PUS and the Dec 6 booking number is US3GVR. I would like to request for a refund or if I can just rebook the Dec 6 on my return MNL-TPE which date is not yet sure. Tentatively on January after my VISA is released.

    Hoping to hear from your response soon as I am worried. I am trying to save money but I was dissapointed to have this kind of error.

    Thank you in advance.

    Vilma B. Chan


    Do not book with this airline!!! I have never had worse customer service from a company. There is no way to contact a live person, and when trying to work through their automated Ava chat bot, you get taken around in circles and still never get an answer from a live person. I have 3 flights that I cannot get any sort of refund or even credit on. I have spent hours working on this and have just wasted my time.

  • Ghemys

    We have duplicate booking that we needed to refund. I already call the phone number but no ones answer it and chatted to AVA but no response at all.

    Please reach out.

  • Hartono Samad

    Dear AirAsia team,
    I booked airasia service thru travel agent, EDreams with booking no L5TL7D for the flight from Medan to Kuala Lumpur.

    Unfortunately I was unable to take the flight and has asked EDreams for cancellation, but at the end, they didn’t do it and asked me to contact airasia directly for refund.
    May I have someone from airasia to contact or mail me.

  • PIDOU Christophe

    Peace be with you
    We are a group of 4 missionaries in Taiwan for many years and will go to Cebu (Philippines on January 2023).Until recently the government of the Philippines did not recognized the yellow international vaccination card made in Taiwan. We would like make sure that through the new regulation , they recognize this card and that it will be no problem just before taking the flight.
    We already bought 2 Air Asia flight Tickets for 2023 January 2nd, and would like to buy 2 others tickets after receiving the confirmation that our taiwanese vaccination car will be accepted.
    Thank you a lot for your answer .

  • Debasish

    Hi, I want to buy tickets from Taipei, Taiwan to Kolkata India for the month of January, 2023. I just want to know whether the AirAsia flights are flying to India from Taipei now a days or not? Whether the itinerary and fares showing on AirAsia website are real or not?

  • Amal

    no support whatsoever and they never answer our calls despite the several audio messages we have left to them ….. They randomly reschedule flights and do not make it easy to contact them to claim refunds or further changes….. worse airline service ever

  • Johann ALBERS

    I have planned trips to Thailand and Japan. I’m in need for extra Oxygen during the flight,
    a) from your side
    b) by my own Oxygen concentrator: INVACARE PLATINUM POC 1, with 2 batteries included (83.5 Wh).
    The Concentrator has FAA approval. But in case the 2 batteries are not sufficiant enough for the long flight, I would need a AC 110-220 Volt to connection during flight for recharging.
    In addition I will need a wheelchair.
    Pls confirm what is possible and if you have medical forms for this purpose.
    Thanks and regards, Johann ALBERS