AirAsia Airline Customer Care Phone number | Email 10

AirAsia Customer Care

AirAsia is a Malaysian multinational low-cost airline headquartered near Kuala Lumpur, Malaysia. It is the largest airline in Malaysia by fleet size and destinations. AirAsia operates scheduled domestic and international flights to more than 165 destinations spanning 25 countries. Its main base is klia2, the low-cost carrier terminal at Kuala Lumpur International Airport (KLIA) in Sepang, Selangor, Malaysia.



AirAsia Airline Official website:

Check AirAsia Airline Online Check-in:

Check AirAsia Airline Flight Status:

AirAsia Airline Baggage Allowance

AirAsia Airline Baggage

View AirAsia Airline Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.

AirAsia Airline Customer care / support

AirAsia Airline Customer Contact Centre: 080-46662222, 080-67662222

AirAsia Chat on Whatsapp: +91 6360012345

Types of Planes / Air craft available with AirAsia Airline 

Fleet size: 255

  • Airbus A320-200
  • Airbus A320neo
  • Airbus A321neo
  • Airbus A330-300

How to Web Check-in in AirAsia Airline?

Procedure to do web check-in or online check-in in AirAsia Airline

  1. Visit
  2. Select ‘Online check-in’ section.
  3. Enter the Booking Reference (PNR) and the last name.
  4. Click ‘Get itinerary’.

How to change name / flight date / cancel and refund AirAsia Airline ticket?

Check the procedure to change / reschedule / cancel your AirAsia Airline flight details (name / date), get refund…

AirAsia Airline Offices

Find AirAsia Airline Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country

Air Asia Move

AirAsia Super is rebranded to AirAsia Move

AirAsia MOVE

Download AirAsia Airline Move (Super) App for Apple (iphone, ipad, mac) / Android (ios) Users

AirAsia Airline Social Media Contacts

Parent company: Tune Group
CEO: Riad Asmat

Queries handled by AirAsia Airline Customer care:

Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, BIG Loyalty Programme (Frequent-flyer program).

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10 thoughts on “AirAsia Airline Customer Care Phone number | Email

  • Toni

    Air Asia
    I need to speak to some URGENT regarding FLIGHT CANCELLATION preferably AUSTRALIA
    Booking ref#LUNDGL

    I need to correct Departure & Destination NAMES correctly

  • Manvender Kaur Sarjit Singh

    I need to cancel my AirAsia flights to Sydney Australia due to rejected visa. I need to book flight from a different airport.

  • HENG KIEN SONG ( 550908106099) 012-3341737

    I booked a flight to HCMC on 31st January (AK 522) , flight time 11.50am.
    I bought 2 bottles DOM to collect in flight.
    My flight was changed to 2.35pm ,same day (AK 526)
    Airasia forget to transfer my purchase to this flight.
    I was so angry and mad. These purchases are meant for gift for my
    family during CNY visit.
    The flight attentant then on AK 526, told me they did send a complaint but
    until now i did not see any message or refund from AA.
    Pls advise and reply ASAP

  • Elise Wu

    i failed made payment on booking number MYGH4H but Air Asia deduct my credit account withount revert back after cancel my booking!!!!and dont have any customer services!!! Airasia is the most terrible airline as i meet!!!!!!!!

  • Stu Cottam

    Air Asia. I just made this reservation through what seemed to be the Air Asia website but, so far, I have only recieved the email message I have pasted below. I tried your ‘online chat’ but it was completely usless! When I try to ‘retrieve my booking’ via yourwebsite or you Super App it tells me there is no such booking number? Please explain. Do I have a confirmed booking or not? I have certainly paid for it! Khrub “Hello, Stu Cottam!

    Yay! Pack up because your booking is confirmed!

    Reference no.
    Manage Booking
    You can check in your flights at the respective airline websites using guest name, booking number or eTicket number.

    Guest details Booking no. Route
    Stu Cottam (Adult)


    KKC – DMK

    DMK – KKC

    Guest details
    Stu Cottam
    Booking no.
    Flight summary
    Flight Khon Kaen Flight Bangkok
    Departure: Tue, Dec 26 • Return: Tue, Jan 2
    Departure: Thai Lion Air







    1h 0m


    Return: Thai Lion Air







    1h 0m


    Depart: Tuesday, 26 December 2023


    26 Dec

    Khon Kaen

    Khon Kaen

    1h 0m

    Thai Lion Air, SL 645

    26 Dec

    Bangkok – Don Mueang

    Don Mueang International

    Return: Tuesday, 2 January 2024


    02 Jan

    Bangkok – Don Mueang

    Don Mueang International

    1h 0m

    Thai Lion Air, SL 644

    02 Jan

    Khon Kaen

    Khon Kaen”

  • Diovanni Emperio

    Hello Air Asia. My name is Rev. Diovanni Emperio. Some time on May, I booked 4 air tickets from CEBU TO DAVAO and Back, for me, my wife and 2 kids, so we can our family vacation.

    Our date of Departure is on Aug. 7 Monday morning. Just when I checked my email to print out tickets, I learned that there is a change of time of our flight which is around 50 minutes later than our original schedule. There was an option to “accept New schedule.of itinerary’, and so I clicked it.

    However a few minutes later, I was surprised that the new itinerary would be CEBU to MANILA, instead of CEBU to Davao! How come this change of destination was put up?

    Now, my wife and I rushed to Air Asia Mactan airport office, hoping to clear this up and print our tickets. However we were told the office is already closed.

    I am hoping AIR ASIA could help clear out this confusion and give us our printed tickets for CEBU TO DAVAO (AUG. 7 MONDAY), and then back from DAVAO to CEBU on August 16.

    Thank you and God bless!