AirAsia (Airline) Cebu International Airport, Cebu Sales Office Phone number, Address, Email, Online Check-in, Flight status, Travel with pets, Pregnancy 33


AirAsia (Airline) Cebu International Airport, Cebu Sales Office Phone number, Address, Email, Working hours, Google map location


AirAsia AirAsia Berhad (MYX: 5099) is a Malaysian low-cost airline headquartered near Kuala Lumpur, Malaysia. It was Founded on 1993. It is the largest airline in Malaysia by fleet size and destinations. These Group operates scheduled domestic and international flights to more than 165 destinations spanning 25 countries. Its main hub is klia2, the low-cost carrier terminal at Kuala Lumpur International Airport (KLIA) in Sepang, Selangor, Malaysia. Its affiliate airlines Thai AirAsia, Indonesia AirAsia, Philippines AirAsia, and AirAsia India have hubs in Don Mueang International Airport, Soekarno-Hatta International Airport, Ninoy Aquino International Airport, and Kempegowda International Airport respectively, while its sister airline, AirAsia X, focuses on long-haul routes. AirAsia’s registered office is in Petaling Jaya, Selangor while its head office is at Kuala Lumpur International Airport

AirAsia Cebu International Airport,Cebu Address: Philippines AirAsia Ticketing, Mactan Cebu International Airport
Terminal 2, Lapu-Lapu City, Cebu
Philippines

Phone: +63323402486

Working hours: Monday-Sunday 9am-5pm

Official website: http://www.airasia.com/in/en/home.page?cid=1

Air Asia Call Center numbers

Check the above link for call centre numbers

Authorised travel agent

Phone: (603) 8660 4680
Fax: (603) 8775 1796
Email: [email protected]

Operational Hours: Monday – Friday: 0800 – 2000 hours (GMT +8)
Saturday, Sunday & Public Holiday: 0900-1800 hours (GMT +8)

AirAsia Online Check-in: www.porter.com/in/gb/online check-in

Note: Check in online AirAsia All flights departing in more than 14 days. Flights departing in less than 1 hour for AirAsia or less than 4 hours for AirAsia X

Check AirAsia schedule here: www.porter.com/in/gb/flight schedule

Check AirAsia flight status here: www.porter.com/in/gb/flight status

How to Web Check-in in AirAsia Airline?

Procedure to do web check-in or online check-in in AirAsia Airline

  1. Visit https://www.airasia.co.in/checkin-home
  2. Select ‘Online check-in’ section.
  3. Enter the Booking Reference (PNR) and the last name.
  4. Click ‘Get itinerary’.

AirAsia Airline Customer Care Support

Check the above link to know the AirAsia Airline customer care phone number, email etc

Air Asia Super App

What is the airasia Super App?

The airasia Super App is a 1-stop travel & lifestyle platform with a wide range of offerings. You’ll be able to book flights, hotels, transport, order food, book e-hailing services, shop for duty-free goods and so much more. You can also use it to check-in for your AirAsia flights, print your boarding passes and baggage tags.

How to use airasia Super App?

 

How to pay my Airasia ride?

Airasia ride is a new e-hailing service from airasia. Order a ride, straight from the airasia super app.

  1. Go to Airasia super app.
  2. Choose a ride icon
  3. Select the payment method (cash, Card, BigPoints (coming soon), e-Wallet or one of the automated payment methods)
  4. Despite selecting cash or e-Wallet as the method of Payment, you are advised to register at least one valid automated payment method in the App prior to Book a Ride.
  5. You shall register a valid Card that belongs to you in accordance with the step-by-step instructions as provided in the App
  6. If the tipping feature is available in the App, you may pre-set a default “tip” amount when you Book a Ride.

How to chat with real people on airasia?

  1. Tap AirAsia Mobile App
  2. click on the chat bubble
  3. And then click on AirAsia Support
  4. Go to Live Chat.

Download AirAsia Super app on Android (Google play store)

  

AirAsia Baggage Allowance

View AirAsia Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.

Airasia Baggage tracing number:

Kuala Lumpur Central Baggage Tracing Office: +603 8778 5495
Bangkok Central Baggage Tracing Office: +662 562 5869
Jakarta Central Baggage Tracing Office: +6221 5591 6126 and +6221 7034 6616

For other country, please use the below form to fill the details.

Airasia baggage claim form: https://eform.airasia.com/

Airasia Baggage tracing number:

Kuala Lumpur Central Baggage Tracing Office: +603 8778 5495
Bangkok Central Baggage Tracing Office: +662 562 5869
Jakarta Central Baggage Tracing Office: +6221 5591 6126 and +6221 7034 6616

For other country, please use the below form to fill the details.

Airasia baggage claim form: https://eform.airasia.com/

Airports and terminals of AirAsia

Check the airport and terminals where AirAsia located all over the world.

How to change name / flight date / cancel and get refund AirAsia Airline ticket?

Check the procedure to change / reschedule / cancel your AirAsia Airline flight details (name / date), get refund through the above link.

View List of AirAsia Airline Offices

Find AirAsia Airline Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country

Types of Planes / Air craft available with AirAsia

Total fleet: 72

Airbus A320

  • Airbus A320-200
  • Airbus A320neo

Boeing 737

  • Boeing 737-300

Boeing 747

  • Boeing 747-200

McDonnell Douglas MD-11

  • McDonnell Douglas MD-11

Queries handled by AirAsia Customer care:

Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board,, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, BIG Loyalty Programme

#5 Best rated airlines for assisting Disabled Passenger throughout the journey

Traveling can be a challenging  experience for passengers with disabilities, but many airlines strive to make their journey comfortable . In this article, we present the top 5 airlines that have earned exceptional ratings for their dedication to assisting disabled passengers throughout their journey.

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33 thoughts on “AirAsia (Airline) Cebu International Airport, Cebu Sales Office Phone number, Address, Email, Online Check-in, Flight status, Travel with pets, Pregnancy

  • Aljean Gonzales

    i want to contact air asia now ..i need to fixed my name,my flight on April09 at 7:05am..instead my name Ms.Aljean Gonzales not Mr.Aljean Gonzales i’m tired to call Air Asia this is my booking number V7NYY ,Z27110 ..thank you

      • Marlon legarde

        Dear mam/sir
        I would like to ask regarding my flight this coming October 26 at 11:30 pm. I’m worried I already have airasia flight ticket.
        My concern is your operation for is continue at this date & time. The airport still continue operate after the accident of international air flight?
        Waiting for response thank you

    • CYNTHIA CISNEROS

      Good Day Sir/Madam:

      I am Cynthia V. Cisneros from Cordova, Cebu. I book a return ticket from Cebu – Clark – Cebu for RAMON V. CISNEROS, JR. last October 8, 2018 morning and i paid it at Cebuana Lhuillier Perapal at 7.09PM in the amount of P2938.11. But as of this moment i havent received yet the confirmation of my ticket.

      I hope that you can send me my ticket confirmation or where can i inquire about this matter.

      I am also sending you my proof of payment to Cebuana Lhuiller Perapal.

      Cebuana Payment Gateway System
      To:[email protected]

      1 Oct. at 6:49 pm

      Dear CYNTHIA V. CISNEROS,

      This is to confirm your payment for AIRASIA INC, processed at the
      Cebuana Lhuillier Pawnshop Branch.

      Please take note of your payment reference number: CP1001801330

      —————————————————————————————————–
      NOTE: This is an auto-generated email from the Cebuana Lhuillier
      PeraPal System. No need to reply.
      For inquiries regarding this transaction, please contact AIRASIA INC

      Sent on Oct-01-2018 06:49 PM

      *** Thank you for using Cebuana Lhuillier PeraPal ***

      Where can i inquire about this matter? I need his itinerary coz our flight is approaching.
      I hope you can send it thru my email ad, please

  • Cris

    I booked a flight from cebu to manila scheduled on 7th but due to some unfortunate incident the flight has to be cancelled. upon initiating a refund, staff from the payment center in cebu where cash payment has been made informed that the amount is not refundable if booked online.
    Please confirm if this is the policy of Air Asia? and how will i refund the amount already paid.

    • noel a sitoy

      How can i change my flight instead of cebu to manila i mistakenly make a booking manila to cebu… i make my booking online yesterday and i already paid it… can i change my boooking to cebu to manila.. my flight is scheduled on sept. 5…

  • Sara Vakili

    I booked a flight from Cebu to Manila and I paid my ticket yesterday in 7/11 but I still don’t receive the e-ticket yet.
    I’ve been trying to get contact number of Air Asia cebu but I didn’t get it.

  • v,m,n

    non existing service, dont eaven have phone number to airport office ! ?? having a sale now but there is no flights at all they dont exist, there is up to march but after that ther’s nothing ! no flights and no prices like u stop flying ?!! we been looking for 3 days now but nothing !!

  • Xyza Lea Tamase

    Hi. Can i ask where can i ask any information regading lost ID or valuable items inside the plane. Do you have a specific office for such inquiries? Thank you and Godbless

  • JURY SABATE

    I DID NOT RECEIVED AN ITINERARY. I ALREADY PAY AND RECEIVED AN EMAIL THAT MY PAYMENT WAS PROCESSED. PLS SEE ATTACHED MESSAGE.

    PAYMENT ACKNOWLEDGEMENT

    Your payment has been posted to AirAsia. Please check your email for your e-ticket. For questions contact AirAsia at +632 722 2742 from 7am – 11pm daily. Thank you for using 7-CONNECT to pay for your transaction.

    7-CONNECT Reference: 1827-2065-6087
    Amount: PHP1,881.20
    Merchant: AirAsia
    Merchant Reference: UT7MQQ
    Transaction Description:

  • Lester Joy Jacolbe

    I have booked my ticket and pay via Cebuana however I didn’t received my itinerary for my flight purchase. Please assist since I’ve been contacting you guys for the past hours however I receive not even a single reply. Thank you.

  • Jerry Borja

    I paid my booking through Cebuana Lhuillier yesterday Oct 11, 2018 for Cebu to Manila on Oct 15 and Manila to Cebu on Oct 17 but until now I have not received my confirmation and itinerary.
    Payment Ref Nr CP1011801D26
    CP1011801EF2

  • Kathelene Tumulak

    I really disappoint AirAsia. The employee is not honest. I left my phone in the plane and no one return it. After I called them and they say that no one found my phone.

  • jou

    irresposible tixket counter staff bot returning my drivers license when I chexk in thns.morning, her negligence handed me the boarding oass only and when you complain with this airline as if nothing happens, Sr citizen infront of me alao compained about their staff so slow in issyluing boatding oasses. poor rate for me

  • John Michael M. Abuton

    I book my fathers flight: Dennis P. Abuton and Narcisa Abuton tru 7 eleven
    Please email me the booking no.
    7-CONNECT Reference: 1920-5396-0949
    Amount: PHP4,614.40
    Merchant: AirAsia
    Merchant Reference: G1LM2N
    Transaction Description:

    Date of Booking: July 2019

  • jovy

    hi I want to ask some questions regarding the plane ticket from cebu to Los Angeles,I saw the price it coast 19k & more is this true or not

  • Jael Abanilla Bernido

    Been contacting Air Asia for change of date flight. What are your ALL active contact numbers specifically here in Cebu and your email address?

  • Joan Catapusan

    to whom it may concerned

    I really need help, I mistakenly booked a flight for 13 persons from Cebu to Macau instead of Macau to Cebu scheduled flight will be on June 4, 2020, I paid it all already, How can change my booked flight, I’ve been calling Airasia Hot Line no.028-7222742 but no one bothered to
    answer my call. Please Airasia address by concern. I need your phone number please

  • daisy

    I need to contact Air Asia.. we Need to change the birth date of the two passengers in our booking..i contacted your number but nobody is answering…..pls give me your correct number. thank you.

  • Roland Hans Karl MEYER

    Hello,
    my name is Roland Hans Karl MEYER,
    have booked a flight on 29. feb.2020
    it was cancelled by your Airline
    Now i wanr know when i can fly to Manila, coz
    i have an conection floy to Munich, via
    Hongkong via London via Munich
    the Booking Nr. is R2GWNZ flight was started on 30.March. 2020
    the flight nr. is Z2 776
    please inform me when i can fly coz i want go home now
    Thanks for your time ti read this Mail
    with best regards
    Roland Meyer

  • DELZA T ARELLANO

    Good morning Air Asia …. we are a licensed ticketing office based here in the City of Naga, Cebu and we are linked with VIA support system. Upon the ardent requests of my client/passengers, we were able to book thru VIA support system the following flights, which were alll cancelled:
    1. Clark [CRK] to Cebu [CEB] on 03/06/2020 via Airasia Zest [Z2-902] at 09:25 AM PNR VRN3KR for passengers: JESSICA ADENIC AND ALEJA ENCABO
    2. Cebu [CEB] to Manila [MNL] on 01/06/2020 via Airasia Zest [Z2-776] at 12:50 PM PNR S4BYWW for passenger: EDWIN YURONG

    THESE PASSENGERS HAVE BEEN STRANDED IN THEIR RESPECTIVE PLACES AND ARE REALLY DYING TO GET A QUICK FLIGHT BACK HOME…. THAT’S THE REASON WHY THEY TOOK THE FIRST AVAILABLE FLIGHT WHICH WAS FLOATED BY YOUR AIRLINE. HOWEVER, ALL OF THESE FLIGHTS ARE CANCELLED. TO MY DISGUST, VIA is not yet operational as of this time and they are not answering to my requests for re-accommodation ticket for the above mentioned passengers.

    iN BEHALF OF OUR PASSENGERS, WE WOULD LIKE TO REQUEST FOR RE-ACCOMMODATION TICKET FOR THE FIRST AVAILABLE FLIGHT TO THEIR RESPECTIVE DESTINATION.

    I REALLY HOPE FOR YOUR PROMPT AND FAVORABLE ATTENTION ON THIS MATTER. GOD BLESS!

  • Jhommylay Templa

    Where can I change my flight sched? J4IMKG I need a quick response AVA is not helping at all. I need some personnel to talk to. I need to change my flight would be on July 8 2021

  • archie solis

    What number can I call? your airline cancelled my original reserved and pald flight and move it to an unacceptable time. It is a round trip on the same day and what is FUNNY is the departure is way before the return on the same day- it is crazy meaning I cannot use the ticket! my flight is June 8 and the reason I am roundtrip is I will fetch my mother and return on the same day. I have NOT received the changes in the second ticket where my mother will be going with me on my return