AirAsia (Airline) Sales Office in Hanoi, Vietnam 1

AirAsia AirAsia Berhad (MYX: 5099) is a Malaysian low-cost airline headquartered near Kuala Lumpur, Malaysia. It was Founded on 1993. It is the largest airline in Malaysia by fleet size and destinations. AirAsia Group operates scheduled domestic and international flights to more than 165 destinations spanning 25 countries. Its main hub is klia2, the low-cost carrier terminal at Kuala Lumpur International Airport (KLIA) in Sepang, Selangor, Malaysia. Its affiliate airlines Thai AirAsia, Indonesia AirAsia, Philippines AirAsia, and AirAsia India have hubs in Don Mueang International Airport, Soekarno-Hatta International Airport, Ninoy Aquino International Airport, and Kempegowda International Airport respectively, while its sister airline, AirAsia X, focuses on long-haul routes. AirAsia’s registered office is in Petaling Jaya, Selangor while its head office is at Kuala Lumpur International Airport.

AirAsia – Da Nang City , Vietnam Address:

Da Nang, 156 Nguyen Van Linh
156 Nguyen Van Linh,
Da Nang City , Vietnam.
Working hours:
0800 – 1700 (GMT +7) (Mon–Fri)
0800 – 1400 (GMT+7) (Sat)
Sun & PH: Closed
Tel: (+84) 2363655556

AirAsia – Ho Chi Minh City , Vietnam Address:

Ho Chi Minh City, 62 Nguyen Cu Trinh
62 Nguyen Cu Trinh, Pham Ngu Lao
District 1, Ho Chi Minh City
Working hours:
0830 – 1800 (GMT +7) (Mon–Fri)
0830 – 1730 (GMT+7) (Sat)
Sun & PH: Closed
Tel: (+84) 2838388678 / (+84) 2838388679

AirAsia – Hanoi City , Vietnam Address:

Vietnam, 345 Kim Ma St
345 Kim Ma St, Ba Dinh Ward,
Ha Noi City , Vietnam
Working hours:
0830 – 1730 (GMT +7) (Mon–Fri)
0830 – 1230 (GMT+7) (Sat)
Sun & PH: Closed
Tel: (+84) 2473078777 ext 4000
Email: [email protected]

AirAsia – Hanoi, Vietnam Address:

Vietnam, NoiBai Airport
NoiBai Airport, Terminal 1,
International Departure Hall, 3rd Floor,
Hanoi, Vietnam.

AirAsia Official website:

Air Asia Call Center numbers

Check the above link for call centre numbers

Authorised travel agent

Phone : (603) 8660 4680
Fax : (603) 8775 1796
E-mail : [email protected]

Operational Hours

Monday – Friday: 0800 – 2000 hours (GMT +8)
Saturday, Sunday & Public Holiday: 0900-1800 hours (GMT +8)

AirAsia Online Check-in: check-in

Note: Check in online AirAsia All flights departing in more than 14 days. Flights departing in less than 1 hour for AirAsia or less than 4 hours for AirAsia X

Check AirAsia schedule here: schedule

Check AirAsia flight status here: status

AirAsia Baggage Allowance

View AirAsia Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.

Airasia Baggage tracing number:

Kuala Lumpur Central Baggage Tracing Office: +603 8778 5495
Bangkok Central Baggage Tracing Office: +662 562 5869
Jakarta Central Baggage Tracing Office: +6221 5591 6126 and +6221 7034 6616

For other country, please use the below form to fill the details.

Airasia baggage claim form:

Airports and terminals of AirAsia

Check the airport and terminals where AirAsia located all over the world.

Near-by Airports:

Near-by cities:

Attractions in Vietnam:

Types of Planes / Air craft available with AirAsia

Total fleet: 72

Airbus A320

  • Airbus A320-200
  • Airbus A320neo

Boeing 737

  • Boeing 737-300

Boeing 747

  • Boeing 747-200

McDonnell Douglas MD-11

  • McDonnell Douglas MD-11

Queries handled by AirAsia Customer care:

Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, BIG Loyalty Programme

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One thought on “AirAsia (Airline) Sales Office in Hanoi, Vietnam

  • Sheetal Arzare

    My family travelled from Visakhapatnam,India to Hanoi via Kuala Lumpur on 10-11 Dec 18 in air Asia flights. It was showing as connecting route but after booking I realised that it’s not a connecting route. So I was required to pick and check in luggage at Kuala Lumpur. So I applied for E-visa for Malaysia so I can pick and check in luggage again.
    However I was told at Kuala Lumpur that E visa can’t be stamped because the next flight is same day.
    Air Asia staff told me that it’s a routine problem and I m required to apply for missing baggage at Hanoi and they would send it by next flight.
    I am now applying for missing baggage.
    This is a systemic crime by the airlines to operate and book tkts in such manner to lure customers in manner that can jeopardize a persons safety.
    My mother’s medicine are in the check in luggage…..who is responsible. This is going to cost.