AirAsia (Airline) Sales Office in Puerto Princesa, Philippines 8

AirAsia AirAsia Berhad (MYX: 5099) is a Malaysian low-cost airline headquartered near Kuala Lumpur, Malaysia. It was Founded on 1993. It is the largest airline in Malaysia by fleet size and destinations. AirAsia Group operates scheduled domestic and international flights to more than 165 destinations spanning 25 countries. Its main hub is klia2, the low-cost carrier terminal at Kuala Lumpur International Airport (KLIA) in Sepang, Selangor, Malaysia. Its affiliate airlines Thai AirAsia, Indonesia AirAsia, Philippines AirAsia, and AirAsia India have hubs in Don Mueang International Airport, Soekarno-Hatta International Airport, Ninoy Aquino International Airport, and Kempegowda International Airport respectively, while its sister airline, AirAsia X, focuses on long-haul routes. AirAsia’s registered office is in Petaling Jaya, Selangor while its head office is at Kuala Lumpur International Airport.

AirAsia office – Bancao Airport, Puerto Princesa City


Bgy Bancao-Bancao
Airport Compound
Puerto Princesa City.

Working hours
 0700 – 1800 (Mon–Fri)
0800 – 1630 (Sat–Sun)

AirAsia office –  San Miguel, Puerto Princesa


Airport Compound BGYM San Miguel,
Puerto Princesa City 5300

Working hours
0800 – 1700 (Mon–Sun)

AirAsia Official website:

Air Asia Call Center numbers

Check the above link for call centre numbers

Authorised travel agent

Phone : (603) 8660 4680
Fax : (603) 8775 1796
E-mail : [email protected]

Operational Hours

Monday – Friday: 0800 – 2000 hours (GMT +8)
Saturday, Sunday & Public Holiday: 0900-1800 hours (GMT +8)

AirAsia Online Check-in: check-in

Note: Check in online AirAsia All flights departing in more than 14 days. Flights departing in less than 1 hour for AirAsia or less than 4 hours for AirAsia X

Check AirAsia schedule here: schedule

Check AirAsia flight status here: status

AirAsia Baggage Allowance

View AirAsia Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.

Airasia Baggage tracing number:

Kuala Lumpur Central Baggage Tracing Office: +603 8778 5495
Bangkok Central Baggage Tracing Office: +662 562 5869
Jakarta Central Baggage Tracing Office: +6221 5591 6126 and +6221 7034 6616

For other country, please use the below form to fill the details.

Airasia baggage claim form:

Airports and terminals of AirAsia

Check the airport and terminals where AirAsia located all over the world.

Near-by Airports:

Near-by cities:

Attractions in Philippines:

Types of Planes / Air craft available with AirAsia

Total fleet: 72

Airbus A320

  • Airbus A320-200
  • Airbus A320neo

Boeing 737

  • Boeing 737-300

Boeing 747

  • Boeing 747-200

McDonnell Douglas MD-11

  • McDonnell Douglas MD-11

Queries handled by AirAsia Customer care:

Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, BIG Loyalty Programme

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8 thoughts on “AirAsia (Airline) Sales Office in Puerto Princesa, Philippines

  • Denis Begin

    To: Air Asia Airlines
    Madam / Sir,
    I bought 2 tickets (Manila-Siem Reap) for sundy september 03, departure 6h40 am, booking numbers: PLJBJW and FKNMMW. So, both tickets are under my name: DENIS BEGIN (BIG Member ID= 6370153381). One of these tickets is for my wife Aurora Saratao (middle name: Sumalpong).
    My question is: Will it be a problem, sundy morning, when we will check the airport of Manila if her name is not on these tickets ?
    We are waiting your answer as soon as possible
    Best regards
    Denis Begin and Aurora Saratao
    phone: 09273584399 / [email protected]

  • Ramon


    Have been waiting for response in customer care but to no avail just to ask change schedule and after one and a half hour nothing. We’re do I call . Up to this writing can enter you on line chat or customer care.




    • Reyna Eupalme

      Tanong lang po, my ticket na po kami sa March 3 po ang sakay namin papuntang manila pero ang anak ko walang vaccine, 11 yrs old pa lamang po siya ako naman po fully vaccinated na pwede po bang sumakay kahit hindi po sya ma antigen, salamat po.

    • Reyna Eupalme

      Tanong lng po sana kumg need pa po ba ng 11 yrs. Old,mag antigen wla pong vaccciation from puerto to,manila, march 3 pa po ang byahe sa airasia po

  • joanna laverty

    hello air asia..we have a flight mar 1, 2021 (EUSS9S) and when we click manage my booking it is written…”CANCELLED”, and the air asia will contact us about it..we have been waiting for long time and the flight is more or less 12 days from today…please help.


  • May

    I already booked a domestic flight from Puerto Princesa to Manila. I’m NOT vaccinated. Do I need antigen or PCR test to board the plane?
    Thank you in advance for quick response

  • Reyna Eupalme

    Tanong lng po sana kumg need pa po ba ng 11 yrs. Old,mag antigen wla pong vaccciation from puerto to,manila, march 3 pa po ang byahe sa airasia po