AirAsia (Airline) Sales Office in Sabah, Kota Kinabalu, Malaysia 8

AirAsia AirAsia Berhad (MYX: 5099) is a Malaysian low-cost airline headquartered near Kuala Lumpur, Malaysia. It was Founded on 1993. It is the largest airline in Malaysia by fleet size and destinations. AirAsia Group operates scheduled domestic and international flights to more than 165 destinations spanning 25 countries. Its main hub is klia2, the low-cost carrier terminal at Kuala Lumpur International Airport (KLIA) in Sepang, Selangor, Malaysia. Its affiliate airlines Thai AirAsia, Indonesia AirAsia, Philippines AirAsia, and AirAsia India have hubs in Don Mueang International Airport, Soekarno-Hatta International Airport, Ninoy Aquino International Airport, and Kempegowda International Airport respectively, while its sister airline, AirAsia X, focuses on long-haul routes. AirAsia’s registered office is in Petaling Jaya, Selangor while its head office is at Kuala Lumpur International Airport.

AirAsia – Kota Kinabalu International Airport, Sabah, Malaysia Address:

Lot L2L08 (B), Level 2 (Domestic
Departure Hall Enterance),
Terminal 1 , Kota Kinabalu,
International Airport,
88740 Kota Kinabalu, Sabah.

Working hours
0600 – 2200 (GMT+8) (Daily)

AirAsia – Wisma Sabah, Kota Kinabalu, Malaysia Address:

Lot G24,Ground Floor,
Wisma Sabah, Jalan Tun Razak,
88000 Kota Kinabalu, Sabah.

Working hours
0830 – 1730 (GMT+8) (Mon–Fri)
0830 – 1500 (GMT+8) (Sat)
Sunday & PH Closed

AirAsia Official website:

Air Asia Call Center numbers

Check the above link for call centre numbers

Authorised travel agent

Phone : (603) 8660 4680
Fax : (603) 8775 1796
E-mail : [email protected]

Operational Hours

Monday – Friday: 0800 – 2000 hours (GMT +8)
Saturday, Sunday & Public Holiday: 0900-1800 hours (GMT +8)

AirAsia Online Check-in: check-in

Note: Check in online AirAsia All flights departing in more than 14 days. Flights departing in less than 1 hour for AirAsia or less than 4 hours for AirAsia X

Check AirAsia schedule here: schedule

Check AirAsia flight status here: status

AirAsia Baggage Allowance

View AirAsia Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.

Airasia Baggage tracing number:

Kuala Lumpur Central Baggage Tracing Office: +603 8778 5495
Bangkok Central Baggage Tracing Office: +662 562 5869
Jakarta Central Baggage Tracing Office: +6221 5591 6126 and +6221 7034 6616

For other country, please use the below form to fill the details.

Airasia baggage claim form:

Airports and terminals of AirAsia

Check the airport and terminals where AirAsia located all over the world.

Near-by Airports:

Near-by cities:

Attractions in Malaysia:

Types of Planes / Air craft available with AirAsia

Total fleet: 72

Airbus A320

  • Airbus A320-200
  • Airbus A320neo

Boeing 737

  • Boeing 737-300

Boeing 747

  • Boeing 747-200

McDonnell Douglas MD-11

  • McDonnell Douglas MD-11

Queries handled by AirAsia Customer care:

Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, BIG Loyalty Programme

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8 thoughts on “AirAsia (Airline) Sales Office in Sabah, Kota Kinabalu, Malaysia

  • Wong Ann Gie

    My flight to Kuala Lumpur AK5131 had delay, may I know where can I get my compensation as I can’t find any AirAsia counter at departures area? Thanks. Please contact my hp number 017-4606637

  • Ariff Danial Mathew bin Abdullah.

    My name is Ariff Danial Mathew bin Abdullah. I was flying from Miri to kk on flite Ak 6072 seat no. 1D. I may have accidentally left my passport on the front pocket of the seat or even drop it under the seat. Can somebody for me and come to me please. Really appreciate your kind cooperation.


  • Richard Lim


    Just to confirm.
    Do you requires any covid-19 report when departing from Kota Kinabalu to Penang.?
    Your prompt responds will be very much appreciated.
    As the flight will be on 3rd. Oct.


    Richard Lim

  • Paul Chin

    My papa flight Air Asia flight detail AK6090 from BKI to Sibu today 20th December 2021 departure BKI 1045am arrival Sibu 1200pm was denied boarding the aircraft by the counter even after check-in with boarding pass under name Lew Hor, Nric 350817-05-5189 because the counter inform my papa that he does not apply for enter sarawak pass.
    Can I get a refund or change of flight date departure until the enter sarawak pass been issue.