AirAsia (Airline) Sales Office in Tacloban, Philippines 11

AirAsia AirAsia Berhad (MYX: 5099) is a Malaysian low-cost airline headquartered near Kuala Lumpur, Malaysia. It was Founded on 1993. It is the largest airline in Malaysia by fleet size and destinations. AirAsia Group operates scheduled domestic and international flights to more than 165 destinations spanning 25 countries. Its main hub is klia2, the low-cost carrier terminal at Kuala Lumpur International Airport (KLIA) in Sepang, Selangor, Malaysia. Its affiliate airlines Thai AirAsia, Indonesia AirAsia, Philippines AirAsia, and AirAsia India have hubs in Don Mueang International Airport, Soekarno-Hatta International Airport, Ninoy Aquino International Airport, and Kempegowda International Airport respectively, while its sister airline, AirAsia X, focuses on long-haul routes. AirAsia’s registered office is in Petaling Jaya, Selangor while its head office is at Kuala Lumpur International Airport.


AirAsia Tacloban, Philippines Address:
Tacloban City, Airport San Jose
Stall no 13 DZR Airport San Jose,
Tacloban CityAirport San Jose,
Tacloban City


Working hours
 0600 – 1730 (Mon–Sun)

AirAsia Official website:

Air Asia Call Center numbers

Check the above link for call centre numbers

Authorised travel agent

Phone : (603) 8660 4680
Fax : (603) 8775 1796
E-mail : [email protected]

Operational Hours

Monday – Friday: 0800 – 2000 hours (GMT +8)
Saturday, Sunday & Public Holiday: 0900-1800 hours (GMT +8)

AirAsia Online Check-in: check-in

Note: Check in online AirAsia All flights departing in more than 14 days. Flights departing in less than 1 hour for AirAsia or less than 4 hours for AirAsia X

Check AirAsia schedule here: schedule

Check AirAsia flight status here: status

AirAsia Baggage Allowance

View AirAsia Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.

Airasia Baggage tracing number:

Kuala Lumpur Central Baggage Tracing Office: +603 8778 5495
Bangkok Central Baggage Tracing Office: +662 562 5869
Jakarta Central Baggage Tracing Office: +6221 5591 6126 and +6221 7034 6616

For other country, please use the below form to fill the details.

Airasia baggage claim form:

Airports and terminals of AirAsia

Check the airport and terminals where AirAsia located all over the world.

Near-by Airports:

Near-by cities:

Attractions in Philippines:

Types of Planes / Air craft available with AirAsia

Total fleet: 72

Airbus A320

  • Airbus A320-200
  • Airbus A320neo

Boeing 737

  • Boeing 737-300

Boeing 747

  • Boeing 747-200

McDonnell Douglas MD-11

  • McDonnell Douglas MD-11

Queries handled by AirAsia Customer care:

Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, BIG Loyalty Programme

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11 thoughts on “AirAsia (Airline) Sales Office in Tacloban, Philippines

  • Jacquelune B. Pauig

    Hi pwde ba ma change ang ticket na book ko low fare siya..tac-manila…gusto ko siya ichange sa manila to tacloban.nov. 20 2018 ang flight…ano ba pwede gawin can you suggest any?please.

  • Elena Santos

    Hi Airasia. My ticket is travel light pero biglaan may baggage ako pabalik manila na 25kgs. Anu pwede kong gawin na di ako macharge ng malaki.

  • sheryl rumbaoa

    what are we going to do if i was able to pay a booking that is no longer available? can we do the refund? it’s a big amount because it is for three people. kindly accomodate my queries please

  • Janet Baldicanas

    Magandang gabe po.. pa help nmn po.. nagbayad kc ako ng tket para sa dcember.. kaso po ung e mail na nailagay q sa pg book e hindi q na po mabuksan.. pwede po ba paki e mail sa bagung e mail add ko ung my 1222 po, Salamat po

  • Ethel Genodepanon Tomilluso

    Hello sir/maam, good afternoon..may i request a copy of my boarding pass or a certificate that certified that I took the flight last October 16, 2018 and November 4, 2018 in your airlines? I am Ethel Genodepanon Tomilluso maam/sir, my flight were
    Z2 321 at 0835H 16 Oct. 2018 Tacloban (TAC) Tacloban-Daniel Z. Romualdez Airport to Manila -NAIA. with Booking number: QWCZFP… and Z2 329 at 1800h 4 Nov. 2018 Manila Tacloban (TAC) Tacloban-Daniel Z. Romualdez Airport with booking no. JU66WN.. My purpose of this request is to refund my expenses by our agency.. Hope for your response on this matter.. this would be a great help for me.. thank you so much maam./sir…

  • Nelly Romero

    Good day po, pls need help lang po i pay may online
    Booking in Cebuana but upto now i havent recvd my
    Confirmation yet.
    Flyt on Jul 4 2019
    Flyt on Feb 29 2020
    Pls advice po what to do. My last flyt wla naman
    Problema, this lang po i’m a big member
    Thank you

  • Joy Morillo

    Good morning sir/maam I just want to ask about update regarding my baggage last August 24 we had a flight from Manila to Tacloban via Air asia Z28327 and we are bound to Tacloban together with us are those who we’re also bound to Davao after we landed on Tacloban airport we’re not able to get our baggages because your personnel said that it will be return tomorrow which is August 25 at 1pm. Any update maam regarding my baggages because we are already sent to our respective areas and yet our baggages are not yet with us. Thank you for your response. Godbless

  • Edmund Lopez

    Greetings! Last Dec 29, 2021, I booked a flight fm tacloban to manila and vice versa. However, I TESTED POSITIVE FOR COVID 19 just today. Please assist me in rebooking my ticket. Is open rebooking accepted, or I have to give you the exact date? Reference no. 10001084005, EDMUNDLOPEZ, BOOKING no. 5HQBGW AND 5HQBGW. I am now under house quarantine for 10 days.

    Please help.