Alaska Airlines: How to file a complaint related to baggage / flight delay / cancellation / Mileage Plan? Procedure, Documents required


Alaska Airlines: How to file a complaint related to baggage / flight delay / cancellation / Mileage Plan (Frequent Flyer)?

  1. Visit Alaska Airlines Complaint Website
  2. Enter the passenger details such as name, mailing address, city, state / province
  3. Enter the contact number, Email
  4. Enter Alaska airline’s frequent flyer number
  5. Enter the flight details: Flight carrier, number, Date
  6. Enter the departure and arrival of the airport
  7. Enter the booking reference
  8. Enter the flight ticket number

How to request for Credit card payment in Alaska Airlines?

If your request includes a credit card payment, please contact Text us: 82008 (Use 160 characters or less per message).

How to contact Alaska Airlines on various fields?

Reservations / Pre-flight questions  1-800-252-7522 (1-800-ALASKAAIR), available 24/7
Hearing and speech disability (TTY) access is available. Dial 711 for relay services.
Accessible services help 1-800-503-0101
Group reservations for ten or more passengers 1-800-445-4435
Group travel hours Monday-Friday – 6:00 am – 6:00 pm PT, Saturday – 7:30 am – 6:00 pm PT
Guest Care / Post-flight concerns 1-800-654-5669
Hearing and speech disability (TTY) access is available. Dial 711 for relay services.
Post-flight hours Monday-Friday: 7:00 am – 7:00 pm PT, Saturday: 8:00 am – 5:00 pm PT
Account 1-800-654-5669
Hearing and speech disability (TTY) access is available. Dial 711 for relay services.
Monday-Friday: 7:00 am – 7:00 pm PT, Saturday: 8:00 am – 5:00 pm PT
Baggage Report any baggage issues in person before you leave the airport—you’ll need to do it within 24 hours.
Lounge 1-800-654-5669
Hearing and speech disability (TTY) access is available. Dial 711 for relay services.
Alaska Lounge Address PO Box 68900 – SEASM, Seattle, WA 98168-0900
Cargo  1-800-225-2752
Available between 5:00 am – 9:00 pm PT, daily.

Alaska Airlines Corporate offices

Address: P.O. Box 68900, Seattle, WA 98168
Phone: 206-433-3200

Horizon Air
Address: P.O. Box 68977, Seattle, WA 98168
Phone: 206-241-6757

International contact numbers

If you are travelling internationally and need to contact Alaska Airlines reservations, please contact the international toll-free numbers. For assistance from countries not listed, please call 001-206-244-0751 (this is not a toll-free number)

NOTE: These numbers works only from land lines. If you’re calling from your mobile, you may need to activate international dialing features with the help of your cell phone provider.

Country Departs Country Departs Country Departs
Antigua 011-800-25275200 Hong Kong 001-800-25275200 New Zealand 0-800-25275200
Argentina 00-800-25275200 Hungary 00-800-25275200 Norway 00-800-25275200
Australia 0011-800-25275200 Iceland 00-800-25275200 Philippines 00-800-25275200
Belgium 00-800-25275200 India 000-800-1001051 Portugal 00-800-25275200
Bermuda 011-800-25275200 Ireland 00-800-25275200 Singapore 001-800-25275200
Canada 1-800-252-7522 Israel 014-800-25275200 (Bezeq)
013-800-25275200 (Barak)
012-800-25275200 (Golden Lines)
Spain 00-800-25275200
China 00-800-25275200 Italy 00-800-25275200 Sweden 00-800-25275200
Colombia 005-800-25275200 (Orbitel)
009-800-25275200 (Telecom Colombia)
Japan 0061-010-800-25275200 (IDC)
001-010-800-25275200 (KDD)
0041-010-800-25275200 (Japan Telecom)
0033-010-800-25275200 (NTT)
Switzerland 00-800-25275200
Costa Rica 00-800-25275200 Korea 002-800-25275200 (Dacom)
001-800-25275200 (Korea Telecom)
008-800-25275200 (Onse)
Taiwan 00-800-25275200
Denmark 00-800-25275200 Malaysia 00-800-25275200 Thailand 001-800-25275200
France 00-800-25275200 Mexico 001-880-252-7522 (Reservations); 001-880-654-5669 (Customer care) United Kingdom 001-800-2527522
Germany 00-800-25275200 The Netherlands 00-800-25275200 USA / Canada 1-800-ALASKAAIR (1-800-252-7522)

How to request for Mileage Plan in Alaska Airlines?

Eligibility:

  1. If you flew within the last 12 months and didn’t enter your Mileage Plan number beforehand.
  2. Flew on a partner airline and want to claim miles for that trip.
  3. Flight is submitted at least 7 days after Alaska flight date (or 14 days after partner flight date).

NOTE: If you’re travelling through Horizon Air and Skywest Airlines flights (Alaska Airlines) and don’t have your ticket number, you can use below form. If you have multiple flights listed on your ticket, add each flight to this form before you submit.

How to give feedback of flight, product or service in Alaska Airlines?

  1. Visit Alaska Airlines Feedback.
  2. Enter your confirmation code or origin/destination.
  3. Insert passenger name.
  4. Select what you looked for Confirmation Code / Look Up Flight.
  5. Click ‘Next’ and file a complaint/feedback.
  6. Alaska Airlines will be linked to you as an individual and we may follow up with you directly based on your responses.
  7. You’ll be entered into a monthly drawing for two round trip tickets to anywhere Alaska flies.

Alaska Airlines Customer Care Phone number | Email

Check the above link to know the Alaska Airlines customer care phone number, email etc

How to change mistakes in your name, flight date and refund ticket in Alaska Airlines?

View How to change mistakes in your name, flight date and refund ticket in Alaska Airlines through the above link.

Alaska Airline Vacations Customer Care Phone number, Packages, Requirements

View Alaska Airline Vacations Customer Care Phone number, Packages, Requirements through the above link.

List of Alaska Airline Offices

Find Alaska Airlines Offices Contact details such as Address, Phone number, Location, Email and more details in your country

TSA PreCheck Alaska Airlines – How to apply and add TSA boarding pass?

Check the above link for TSA PreCheck Alaska Airline Contact, how to add a TSA PreCheck boarding pass, TSA Customer Care number etc

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