ANA Agent Office in Bogota, Colombia 2

About ANA Airline:
ANA airlines
All Nippon Airways (ANA) is the largest airline in Japan by revenues and passenger numbers. Founded in 1952, ANA flies today on 83 international routes and 116 domestic routes. The ANA group has 35,000 employees and a fleet of about 250 aircraft. In FY2015, it carried 50.8 million passengers and generated revenues of 1.79 trillion Japanese yen. ANA has been a member of Star Alliance since 1999, and has joint-ventures with United Airlines on trans-Pacific and Asia routes, and with Lufthansa, Swiss International Airlines and Austrian Airlines on Japan-Europe routes. Its Frequent Flyer Program, ANA Mileage Club, has more than 26 million members. ANA was voted Airline of the Year for 2013 by Air Transport World Magazine, and in 2015 was awarded five stars for the fourth consecutive year by the world’s leading Airline and Airport review site, SKYTRAX. ANA is the launch customer and biggest operator of the Boeing 787 Dreamliner.

ANA Airline Bogota Agent Office Address:
Discover the World Marketing, Bogota, Colombia
ANA Corporate Communications Telephone: +81-3-6735-1111

ANA Reservation office telephone contact numbers:

Working hours
Monday – Friday
9:00 AM – 6:00 PM
Saturday, Sunday and Holidays


ANA baggage services telephone contact numbers:

ANA airlines Official Website:

For baggage related inquiries such as Items left behind, Lost baggage, damaged or delayed baggage, please visit ANA Airlines – Airport Lost and Found, Delayed, Damaged Baggage

ANA International Customer Care

If you are calling from the 50 States, Mexico or Brazil

International Reservations inquiries

Working hours: 24 hours, open daily


* Please contact the phone number above for assistance with ANA International Award Tickets, Partner Airline Award Tickets, ANA Mileage Club and ANA International Upgrade Awards.

* For those who cannot dial the toll-free number above, 310-782-3011 (charged) is also available.

ANA Mileage Club Working hours: open daily, 5:00AM ~ 6:00PM (Pacific Time)

* Please note that you may be charged for an access fee by the local provider when calling the toll-free number using hotel phones, mobiles and landlines.

For customers with disabilities: 1-800-262-2230 (Toll-free)
Business Hours: 24 hours, open daily

* For customers who are hearing or speech impaired, please dial 711 on your telephone to place a relay service call to 1-800-262-2230.

E-mail: [email protected]

ANA Customer Relations & Services, The Americas
21250 Hawthorne Blvd., Suite 200
Torrance, CA 90503

*For details regarding documents required for retroactive registration, please click Retroactive Registration.

ANA Customer Service Center
Retroactive Registration Section
21250 Hawthorne Blvd., Suite 200
Torrance, CA 90503

Near-by Airports: El Dorado International AirportMatecaña International AirportLa Vanguardia Airport

Attractions in Bogota: Gold Museum, Bolivar Square, Museo Botero

Near by ANA  office in Colombia:

List of ANA Offices

Queries handled by ANA Customer care:
Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Lost and Found, ANA mileage club.

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2 thoughts on “ANA Agent Office in Bogota, Colombia

  • Luis Carlos Gil Cantillo

    Buenos días quisiera cotizar el cambio de fecha del vuelo para regresar el día 21/12/2016. A continuación la información del tiquete actual.

    Código de Reserva: 6F6FEN
    BILLETE: 205-1046018806 – 205-1046018807 – LUNA GOMEZ WILMER
    BILLETE: 205-1046018804 – 205-1046018805 – GIL CANTILLO LUIS CARLOS VUELO

    UA 6 – United Airlines 25/12/2016
    SALIDA: Tokyo, JP (Narita) 25/12/2016 17:00
    LLEGADA: Houston, US (George Bush Intercontinental) 25/12/2016 13:45

    OPERADO POR: United Airlines, AV —————————————————————————–
    VUELO UA 1007 – United Airlines 25/12/2016
    SALIDA: Houston, US (George Bush Intercontinental) 25/12/2016 15:40
    LLEGADA: Bogotá, CO (Eldorado) 25/12/2016 21:45

    Muchas gracias por la atención prestada.

    Espero pronta respuesta.

  • Edisson Orozco Valencia

    Buenos días
    Necesito orientación, para saber que debo de hacer para iniciar un cambio de fechas de el vuelo que teníamos Bogota Tokio el 22 de Julio de este año y que por motivos de la cancelación de los Juegos Olimpicos y el cierre de aeropuertos por el COVIC-19 deberá ser cancelado o cambiada sus fechas. Necesito orientación para saber cual es el procedimiento para realizar esa gestión. Muchas gracias.