ANA Airlines Asia – Airport Lost and Found, Delayed, Damaged Baggage 7


Inquiries for Lost and Found Items and Delayed or Damaged Baggage

The below contacts are with in Asia

Lost/ Left behind:

Lost items will be kept at the arrival airport. If you have left something behind, please contact the relevant arrival airport.
Delayed or damaged baggage:

Contact the relevant arrival airport within 7 days of collecting your baggage.

Note: In some cases articles which are discovered within the airport rather than the aircraft cabin may be kept within the airport building or the local police station. Please inquire after confirming who you should contact.

The country code is shown in brackets. When calling from inside the relevant country, omit the county code.

City Lost and Found Hours of Operation
S = Summer Timetable
W = Winter Timetable
Delayed or Damaged Baggage Hours of Operation
S = Summer Timetable
W = Winter Timetable
Hong Kong [852]-2216-1025/1026 08:00-23:30 [852]-2216-1025/1026 07:00-23:00
Taipei (Taoyuan) [886]-(0)3-351-7637 24 hours [886]-(0)3-351-7637 24 hours
Taipei (Songshan) [886]-(0)2-2715-6994 09:00-19:00 [886]-(0)2-2715-6994 09:00-19:00
Seoul (Gimpo) [82]-(0)2-2661-6338 06:00-23:00 [82]-(0)2-2661-6338 06:00-23:00
Mumbai [91]-(0)22-6685-9161 12:30-20:30 (S)
13:00-23:00 (W)
[91]-(0)22-6685-9161 12:00-22:00 (S)
13:00-23:00 (W)
Delhi [91]-(0)11-4963-4545 19:00-03:00 (English only) [91]-(0)11-4963-4545 19:00-03:00 (English only)
Bangkok [66]-(0)12-134-2403/2404 09:00-12:00, 14:30-19:20 [66]-(0)12-134-24032404 09:00-12:00, 14:30-19:20
Ho Chi Minh City [84]-(0)8-3848-8769 09:00-24:00 [84]-(0)8-3848-8769 09:00-24:00
Hanoi [84]-(0)43-587-6004 08:30-17:30 [84]-(0)43-587-6004 08:30-17:30
Singapore [65]-6597-4500 07:00-23:30 [65]-6597-4500 07:00-23:30
Jakarta [62]-(0)21-5507096
[62]-(0)21-5500809
08:00-22:00 [62]-(0)21-5507096
[62]-(0)21-5500809
08:00-22:00
Manila [63]-(0)2-8467000 10:00-16:00 [63]-9063690200 10:30-17:00
Yangon [95]-(0)1-533234 13:45-22:45 (S)
14:45-23:10 (W)
[95]-(0)1-533234 13:45-22:30 (S)
14:45-23:10 (W)
Kuala Lumpur [60]-(0)3-8776-5772/5773 24 hours [60]-(0)3-8776-5772/5773 24 hours

*Calls will be charged.
*The hours of operation are shown in local time.

ANA Airlines – Airport Lost and Found, Delayed, Damaged Baggage contact numbers for China, Europe, Japan, Oceania, USA / Canada

For other countries, please visit ANA Airlines – Airport Lost and Found, Delayed, Damaged Baggage


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7 thoughts on “ANA Airlines Asia – Airport Lost and Found, Delayed, Damaged Baggage

  • widjaja Trisna

    I was on my flight from Tokyo ( Haneda airport ) to Jakarta on Jan 12, 2017 on NH 855. My seat number was 30H. I lost my black wallet. Pls sms to me if the wallet is found. my mobile number is 081 124 6249 ( +62 81 1246249 )

    • Editor Post author

      Hi widjaja Trisna,

      Please call the below numbers and make a complaint
      [62]-(0)21-5507096, [62]-(0)21-5500809, [62]-(0)21-5507096, [62]-(0)21-5500809

      Thanks,
      Support team.

  • NG CHIP THIAN

    Dear Sir

    I flew on 26 Jan 2018 Singapore to Chicago via Haneda.
    Flight No NH844 SIN – Haneda
    Flight No. NH112 Haneda – Chicago ORD

    All 3 zips in my luggages are damaged as the lock is also missing.
    I like to make a claim for the luggage repair.

    I will be flying back to Singapore on 3 Feb 2018.

    Please let me know how ANA is going to pay for the zip repairs.

    Best Regards

    NG CHIP THIAN
    MOBILE : 65-96652640

  • Eric Chung

    11/26/18

    Hello;
    My name Is Eric Chung, and i was on flight number NH 824 from Taipei to Tokyo Narita yesterday, on November 26, 2018. I left a Seiko watch that i bought in duty free under the seat infront of me which was seat number 35D. Could you please let me know how i can get my lost item? I am certain that it was under the seat in front of me which would have been seat 34D.

    Thank you,
    Eric K. Chung, MSW, LCSW, JD

  • Irina

    Dear sir or madam ,
    I had a flight from vladivostok to sydney via narita by S7 company , i left my cashmere long scarf chanel grey with white color and black warm head on 28.12.2018. On a board of flight . When i backed from sydney i met some stuff from aircraft and she said that my items they took to lost and found of the airport norita ,so how can i take it from tjere if i am not going to Tokyo .
    Sincerely .
    Irina Dubinkina

  • veronica colondam

    My name is Veronica Colondam, boarded on ANA All Nippon (NH6) from Narita to Los Angeles. I left my Macbook charger on compartment no 2A or 2D. Please check it for me and let me know via email.

  • veronica colondam

    My name is Veronica Colondam, boarded on ANA All Nippon (NH6) 6 July 2021 from Narita to Los Angeles. I left my Macbook charger on compartment no 2A or 2D (first class) . Please check it for me and let me know via email.