ANA City Office in Ho Chi Minh, Vietnam 6

About ANA Airline:
ANA airlines
All Nippon Airways (ANA) is the largest airline in Japan by revenues and passenger numbers. Founded in 1952, ANA flies today on 83 international routes and 116 domestic routes. The ANA group has 35,000 employees and a fleet of about 250 aircraft. In FY2015, it carried 50.8 million passengers and generated revenues of 1.79 trillion Japanese yen. ANA has been a member of Star Alliance since 1999, and has joint-ventures with United Airlines on trans-Pacific and Asia routes, and with Lufthansa, Swiss International Airlines and Austrian Airlines on Japan-Europe routes. Its Frequent Flyer Program, ANA Mileage Club, has more than 26 million members. ANA was voted Airline of the Year for 2013 by Air Transport World Magazine, and in 2015 was awarded five stars for the fourth consecutive year by the world’s leading Airline and Airport review site, SKYTRAX. ANA is the launch customer and biggest operator of the Boeing 787 Dreamliner.

Verified & Updated on: 23/07/2021

ANA Airline Ho Chi Minh Ho Chi Minh City Office Office Address: Sun Wah Tower, 16th Floor, 115 Nguyen Hue, District1, Ho Chi Minh City, Vietnam

ANA inquiries within Vietnam: 028-3821-9612 (charged)
Inquiries outside of Vietnam: +84-28-3821-9612 (Applies International call charges)
Languages: English and Vietnamese

Email: NA

Fax: NA

Working hours: Monday – Friday – 8:30 am – 5:30 pm (Sat, Sun & National holidays – Closed)


ANA airlines Official Website:

ANA Airlines Baggage Allowance

Lufthansa Baggage
View ANA Airlines Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.

ANA International In-flight Sales Inquiries

Toll-free number: 0120-283-757
Toll number: 03-6253-7282
Operator hours: Monday-Friday 09:00-17:00 (not available on Saturday, Sunday, national holidays or the year-end/New Year holiday period)
* Depending on circumstances, reception hours might be changed

ANA International Reservation and Customer Service Center

Calls within Japan: 0570-029-333 (Fixed rate within Japan)
Toll number: 03-6741-6685
Operating hours: International (Including Award Tickets) 8:00 – 19:00, 22:00 – 8:00 (open year around)

ANA Airport Support Inquiries

Inquiries from within Japan: 9:00 to 18:00 (available year round)
Call Handling System: 0570-029-701 (fixed rate from anywhere in Japan)
Call: 03-6741-8702 (Charged number)
Dial a number above and select “2” when the automated voice system is prompted.

If you need to make an inquiry outside of the business hours of 9:00 to 18:00, please contact the International Reservation(Japan site only) and Customer Service Center.

ANA Mileage Club

Call handling system (toll): 0570-029-709, Tokyo: 03-6741-1120
Working hours: 6:30AM – 10:00PM, open daily (Temporarily changed)

ANA Disability Desk

Calling from outside Japan: Dial the country code 81 and the number (omit the 0 if the number starts with 0).
Within Japan: 0120-029-377 (toll-free, open 4:00 p.m. – 0:00 a.m. PST)
Fax: 0120-029-366

When your call does not connect to the above number, please call the number below. International call charges will apply.
Phone: 0570-029-377 (charged, open 4:00 p.m. – 0:00 a.m. PST)
Phone: 03-6741-8900 (charged, open 4:00 p.m. – 0:00 a.m. PST)
Fax: 03-6741-8710

Near-by Airports: Tan Son Nhat International Airport,  Svay Rieng Airport, Cam Ranh International Airport

Attractions in Ho Chi Minh: Cu Chi tunnels, Independence Palace, Saigon Notre-Dame Basilica

List of ANA Airlines Offices

Find ANA Airlines Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country

Types of Planes / Air craft available with ANA (All Nippon Airways)

Total fleet: 227

  • Airbus A320-200
  • Airbus A320neo
  • Airbus A321-200
  • Airbus A321neo
  • Airbus A380-800
  • Boeing 737-800
  • Boeing 767-300ER
  • Boeing 777-200
  • Boeing 777-200ER
  • Boeing 777-300
  • Boeing 777-300ER
  • Boeing 777-9
  • Boeing 787-8
  • Boeing 787-9
  • Boeing 787-10
  • Boeing 767-300BCF
  • Boeing 767-300ERF
  • Boeing 777F
Queries handled by ANA Customer care:
Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Lost and Found, ANA mileage club.

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6 thoughts on “ANA City Office in Ho Chi Minh, Vietnam

  • william clare matthews

    I have a economy ticket from HoChi Minh on jan 13th 20017. I want to ship a rock little over 45 kilos to san francisco Ca usa.
    Can you give me a price quote for it. not very large just heavy

  • Dr. Henry M. Doan

    Info not helpful. Wanted to ask what time checkin for my flight starts, kept receiving response about scheduled departure and arrival! Definitely not helpful!!! Then I was asked to call again for the same frustrating response! Highly suggested this be remedied!
    Thank you.

  • F. Michel Keller

    Ana office in Sunwah tower HCMC is reported “permanently closed” in the internet. Phone number does not answer.
    Please provide correct office adress and phone/e-mail


    I’ve booked a round trip from HCMC to Seatle USA with 2 person from 07May22 back to HCMC on 15AUG22. Do we need any procedure which related to COVID effectiveness on the way to stop by TOKYO and USA?


    Dear ANA Airlines HCMC office,
    I tried to call your office several times but cannot get through.
    I do not understand how it can be? You did not have enough staffs to respond to the calls?
    The US Consulate in HCMC gives the information for the approved PCR test centers as below
    • CDC HCMC: .
    • FV Hospital: .
    • Raffles Medical Clinic:
    • Military Hospital 175: .
    • Gia An 115 Hospital: .
    • Diag Center:
    Totally six
    But in your website, there are only 3 approved test center in HCMC
    • CDC HCMC:
    • FV Hospital:
    • Family Medical Pratice
    Please explain to us, which one is correct?
    Thank you very much,
    Dao Ke Nho