ANA Hanoi Office Office in Hanoi, Vietnam


About ANA Airline:
ANA airlines
All Nippon Airways (ANA) is the largest airline in Japan by revenues and passenger numbers. Founded in 1952, ANA flies today on 83 international routes and 116 domestic routes. The ANA group has 35,000 employees and a fleet of about 250 aircraft. In FY2015, it carried 50.8 million passengers and generated revenues of 1.79 trillion Japanese yen. ANA has been a member of Star Alliance since 1999, and has joint-ventures with United Airlines on trans-Pacific and Asia routes, and with Lufthansa, Swiss International Airlines and Austrian Airlines on Japan-Europe routes. Its Frequent Flyer Program, ANA Mileage Club, has more than 26 million members. ANA was voted Airline of the Year for 2013 by Air Transport World Magazine, and in 2015 was awarded five stars for the fourth consecutive year by the world’s leading Airline and Airport review site, SKYTRAX. ANA is the launch customer and biggest operator of the Boeing 787 Dreamliner.

Verified & Updated on: 23/07/2021

ANA Airline Hanoi Office Address: BIDV Tower, 9th Floor, 194 Tran Quang Khai Street, Hoan Kiem District, Hanoi, Vietnam

ANA Reservation office inquiries within Vietnam: 024-3926-2808 (charged)
Inquiries outside of Vietnam: +84-24-3926-2808 (Applies International call charges)
Languages: English and Vietnamese

Working Hours: Monday – Friday – 8:30 am – 5:30 pm (Sat, Sun & National holidays – Closed)

Email: NA

Fax: NA

Map

ANA airlines Official Website: http://www.ana.co.jp/

ANA Airlines Baggage Allowance

Lufthansa Baggage
View ANA Airlines Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.

ANA International In-flight Sales Inquiries

Toll-free number: 0120-283-757
Toll number: 03-6253-7282
Operator hours: Monday-Friday 09:00-17:00 (not available on Saturday, Sunday, national holidays or the year-end/New Year holiday period)
* Depending on circumstances, reception hours might be changed

ANA International Reservation and Customer Service Center

Calls within Japan: 0570-029-333 (Fixed rate within Japan)
Toll number: 03-6741-6685
Operating hours: International (Including Award Tickets) 8:00 – 19:00, 22:00 – 8:00 (open year around)

ANA Airport Support Inquiries

Inquiries from within Japan: 9:00 to 18:00 (available year round)
Call Handling System: 0570-029-701 (fixed rate from anywhere in Japan)
Call: 03-6741-8702 (Charged number)
Dial a number above and select “2” when the automated voice system is prompted.

If you need to make an inquiry outside of the business hours of 9:00 to 18:00, please contact the International Reservation(Japan site only) and Customer Service Center.

ANA Mileage Club

Call handling system (toll): 0570-029-709, Tokyo: 03-6741-1120
「1」
Working hours: 6:30AM – 10:00PM, open daily (Temporarily changed)

ANA Disability Desk

Calling from outside Japan: Dial the country code 81 and the number (omit the 0 if the number starts with 0).
Within Japan: 0120-029-377 (toll-free, open 4:00 p.m. – 0:00 a.m. PST)
Fax: 0120-029-366

When your call does not connect to the above number, please call the number below. International call charges will apply.
Phone: 0570-029-377 (charged, open 4:00 p.m. – 0:00 a.m. PST)
Phone: 03-6741-8900 (charged, open 4:00 p.m. – 0:00 a.m. PST)
Fax: 03-6741-8710

Near-by Airports: Noi Bai International Airport,  Vinh Airport, Nanning Wuxu International Airport

Attractions in Hanoi: Hoan Kiem Lake, Ho Chi Minh Mausoleum, Temple of Literature

List of ANA Airlines Offices

Find ANA Airlines Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country

Types of Planes / Air craft available with ANA (All Nippon Airways)

Total fleet: 227

  • Airbus A320-200
  • Airbus A320neo
  • Airbus A321-200
  • Airbus A321neo
  • Airbus A380-800
  • Boeing 737-800
  • Boeing 767-300ER
  • Boeing 777-200
  • Boeing 777-200ER
  • Boeing 777-300
  • Boeing 777-300ER
  • Boeing 777-9
  • Boeing 787-8
  • Boeing 787-9
  • Boeing 787-10
  • Boeing 767-300BCF
  • Boeing 767-300ERF
  • Boeing 777F
Queries handled by ANA Customer care:
Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Lost and Found, ANA mileage club.

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