Asky Airline in Freetown, Sierra Leone 12

ASKY Airlines is a private multinational passenger airline serving West and Central Africa, with its head office in Lomé, Togo and its hub at Gnassingbé Eyadéma International Airport. The airline is a strategic partner of Ethiopian Airlines and has been consistently profitable since 2017.

ASKY Airlines Freetown, Sierra Leone Address: 11 Siaka Steven Street,Wilberforce Junction

Phone number: (232) 79630135 

Email: [email protected]

[email protected]

ASKY Airlines Head Office: Lome, Togo

Address: Immeuble BIDC-CEDEAO
BP: 2988 Lom-TOGO

ASKY Airlines Email address: [email protected]

Fax :(228) 22 20 89 00

Map: View location here

ASKY Airlines Official website :

ASKY Airlines Customer care :

For any queries / information related to book the flight ticket / cancel the flight ticket / reschedule the flight ticket, ok to board, visa services, online check-in, baggage allowance
you can contact ASKY AirlinesCustomer care number

ASKY Airlines Hand | Cabin, Checked, Excess Baggage Allowance

Check the above link for ASKY Airlines Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges.

ASKY Airlines Official website:

Note: ASKY Airlines Online Check in begins from before 24 hours of departure.

ASKY Airlines Online Check-in:

Check ASKY Airlines flight schedule here:

Check ASKY Airlines flight status here:

ASKY Airlines Baggage Allowance

ASKY Airlines

View ASKY Airlines Hand | Cabin baggage, checked baggage, Excess baggage charges, overweight baggage charges, over size baggage charges in the above link.

ASKY Airlines Customer care / support

ASKY Airlines Customer Contact Centres: +22870691515

Email: [email protected]

ASKY Airlines Customer Care Phone number | Email

ASKY Airlines Special assistance

Travel during pregnancy in ASKY Airlines

Pregnancy rules in ASKY Airlines:

  • Expectant mothers may travel up to 28 weeks with no medical certificate.
  • After 28 to 35 week a medical certificate is required to travel which stated that you are fit to travel from your doctor or midwife.
  • The certificate must be dated within 7 days of your departure date.
  • You must apply for medical clearance by submitting a medical information form (MEDIF).

*For any special assistance, Contact:

How to change mistakes in your name, flight date and refund ticket in ASKY Airlines?

View How to change mistakes in your name, flight date and refund ticket in ASKY Airlines through the above link.

How to Web Check-in ASKY Airlines?

Procedure to do web check-in or online check-in ASKY Airlines

List of ASKY Airlines Offices Worldwide

Find ASKY Airlines Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country.

Types of Planes / Air craft available with ASKY Airlines

  • B-737-800 aircraft
  • B-737-700 aircraft

Queries handled by ASKY Airlines Customer care:

Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, ASKY Club (Frequent Flyer).

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12 thoughts on “Asky Airline in Freetown, Sierra Leone

  • abdul karim

    Dear Sir,

    Greetings from Al-Ghaffar Travel Agency!!!

    With reference to my telephonic conversation on +232-79630135 today regarding the OK TO BOARD for my passenger the below details for your kind consideration :

    Passenger name : SHAMRAIZ/MUHAMMAD MR
    Father name : YOUNAS,MUHAMMAD MR
    Passport number : BA-5158002
    Passport expiry : 15-SEP-2025
    Emirates pnr : D8RTZW
    Asky pnr : NGRL7
    Ticket number : 176-3599-329-417
    Date of dep : 25-OCT-2020

    We also attaching his visa copy, ticket copy, and passport of Mr. Muhammad Shamraiz.

    Kindly do favour by adding the remarks fo OTB in above PNR’S also note the deperture is on 25-OCT-2020 looking forwded for your earlist positive reply.

  • Kingston Elington

    My wife board Asky from Lungi to Lilongwe yesterday the morning plane through Accra and check in four luggage and she was given luggage tags. Then the second officer who was checking the ticket at the check in counter wrote the final destination on the luggage tags stick on her passport by hand. Now she has arrived in Lilongwe today 10 August and all the four luggage not arrived.

    Lungi Airport is famous with stealing customer luggage and I believe the check in counter made this stupid mistake of checking her luggage up to Ethiopia which was printed on luggage tag and wrote by hand the luggage tag that she was given indicating the final destination Lilongwe because they wanted to steal the luggage but to give false information that luggage went to Ethiopia when they did not dispatch the luggage


      In fact, I travelled on Monday 10th January, 2022 and almost half of the passengers aboard ASKY KP 22 were claiming missing luggage, me inclusive of course and now it is one week down of my two weeks stay here that my clothes and a lot of other important stuff in that baggage are missing. I have called a guy a thousand times (I mean the number written on ‘form’ that we filled for follow-up; that they were going to call us back the following day) and the only thing you hear is the boring caller tune and the guy who is never at the airport. I am believing now that these guys are actually Thieves but let us see who loses. No more flight with Ethiopian Airlines if they collaborate with this mediocracy. Guys, no one is responding with any form of information that so they are actually caring. I emailed Ethiopian Airlines, Asky Airlines, and not even a single reply apart from the Automated reply from Ethiopia??!!!! This is unacceptable, really. My anticipated beautiful stay in Sierra Leone eventually ruined. Thank you for this experience guys. BUT THEY WILL PAY

  • Robert Igbonoba

    my complain against the asky airport manager in Sierra leone lungi airport.
    This asky airport manager is a fraudster he set up a fraud group in steaing money from customer it card.
    i was flying back to lagos Nigeria from sierra leone. this manager refuse my boarding the plane unless i pay covid money for Nigeria by debit card only. he collected my card for the payment. By the time i got to uk this man has withdrawn money from my hsbc account 4 times. i wonder when did asky airline became a covid fee collector for a Nigerian company called Acouns laboratory. My bank is looking into this fraud behaviour by Asky staff airport manager. I will like the Asky management to take action on this issue before i post everything about this airline on social media. I have lost over £500 as a result of this fraud. 4 times withdrawal of £199 per time


    Dear All,
    I am not sure if this Sierra Leonean number is working but i tried multiple times to no avail. I applied for eVISA to travel from Sierra Leone to Addis. As an Africa, I am supposed to pay on arrival but i are not sure which of the documents i need to use during my check-in until I reach Bole International Airport to pay. Given that online payment is not difficult for Africans.

    I thank you in advance for your assistance.

  • Crispina Matthews

    Good morning and happy New Year my aunt travelled from Nigeria to freetown on the 26 of December 2021and up till now she has not received her luggage. Please can you help us get the luggage as soon as possible.


    But guys really, do you think that it is normal that a passenger loses a luggage from your flight, records his details with some random guys at the airport (random because really there is no any professionalism at all with the Freetown Lungi staff, except for asking tips), emails you for a follow up, tries to call your Freetown office but all the attempts futile because the call does not go through (very professional) and my two weeks stay in Freetown definitely ruined by this story. I mean staying two weeks with all my clothes and a lot of more important stuff lost by a super professional air company without clear information and protocol? Complements ASKY partners of Ethiopian Airlines! I am really disappointed, really disappointed.

  • Lansana

    Passengers to travel to Lebanon on the 17 July didn’t travel because they said the flight that supposed to come on the 16 July didn’t arrive, so all the for the 16 and 17 July came to the airport on the 17. But the flight complaint about over booking, so some people were left but didn’t issue another ticket to them. Why?

    It happened at Freetown airport.

  • Dr.Isata Kamanda.Sierra Leone Agricultural Research Institue, Tower Hill,Freetown,Sierra Leone

    Dear Sir/Madam,
    I am Dr.Isata from Sierra Leone was suppose to receive plant seedling from Cotonou,but until now i havn’t heard from your airline and i am really worried about the damage this delay might have caused.
    Please do kindly follow up on my consignment to ensure a timely arrival as these seedlings have been shipped from Songhai,Cotonou,Benin.
    Thanks and Cheers.
    Accept my best wishes.

  • Mark Abu Feika

    I will be traveling on the 25 th November to Algiers
    Ticket details
    Ticket number kP 032-6746284776 for Mr Mark Abu Feika
    Ticket number AH 124-6746284777 for Mark Abu Feika
    Please any advice and guidance or any other information please contact me
    Best regards.