Austrian Airlines Airport Office in Brussels, Belgium 11

Austrian Airlines was established in 1957 (as Austrian Airlines), commenced operations in 30 september 1957. It is the flag carrier airline of Austria and a subsidiary of the Lufthansa Group.
Austrian Airlines is headquartered at the grounds of Vienna International Airport in Schwechat.
Austrian Airlines operates 6 domestic and more than 120 international year-round and seasonal destinations in 55 countries as of July 2016.

Austrian Airlines Brussels Airport Office Address: Airport Counter
Brussels Airlines ticketing counter
Departure Hall
Brussels International Airport

Austrian Airlines Airport Office telephone contact numbers: Internet Helpdesk
+43 5 1766 3100

Airport Counter: +32 2 642 2579


Working hours: Internet Helpdesk
Mon-Sun: 07:00-19:00 (lct Austria)

Map: View direction here

Austrian Airlines Official website:

Austrian Airlines Online Check-in: check-in

Note: Check-in opens 47 hours before your scheduled departure time.

Austrian Airlines Check-in timing timing

Check Austrian Airlines schedule here: schedule

Check Austrian Airlines flight status here: status

Austrian Airlines baggage services telephone contact numbers:

Austrian Airlines Baggage Allowance

View Austrian Airlines Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.

List of Austrian Airways Offices around the world

View the Austrian Airways offices address, phone number, email through the above link.

Near-by Airports in Brussels, Belgium: Brussels Airport, Antwerp International Airport, Brussels South Charleroi Airport, Liège Airport

Types of Planes / Air craft available with Austrian Airlines

Total fleet: 81

  • Airbus A319-100
  • Airbus A320-200
  • Airbus A321-200
  • Airbus A321-200
  • Boeing 767-300ER
  • Boeing 777-200ER
  • Bombardier Q400
  • Embraer ERJ-195
  • Fokker 70
  • Fokker 100
Queries handled by Austrian Airlines Customer care:
Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Miles & More

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11 thoughts on “Austrian Airlines Airport Office in Brussels, Belgium

  • Pierre MAES


    I called your number mentioned here above : +43 5 1766 1061
    Nice music.
    But nobody picked up.
    I wait 7′.

    Is that the quality of your services ???

    I want to fly to Isfahan, but return via Shiraz. Not via Isfahan.
    I cannot check or booh it.
    On April 14th, return 22nd

  • solowjew jury

    j´ai telefoné au numero 0043517663100 pour recevoir des information sur les places que j´ai reservé et j´ai du attendre 20 minutes,
    apres 20 minutes il y a quelqun qui a repondu et il návais pas de reponse et il ma mis de nouveau en attende pour 5 minutes et apres il ma
    accroché. 25 minutes pour rien et j´ai perdu 40 euros pour cette appel. une grande saloperie, et pas un bon service


    I cancelled due to regain of coronavirus in Brussels.
    Could you inform me about the terms of refund.
    I bookef also in the same time cancellation insurance.

  • tamilla kazimova

    Wegens COVID-19 ik kon niet naar Wenen vertrokken .
    Mijn Boekingsnummer : PYBUK9
    Ticketnummer: 2579 4863 84 625
    Ik moest vertrekken om 8 apr. 20020. en terug -14 apr.2020
    Omdat ik terugbetaling niet gekregen,
    Op 2 december 2020 heeft Expedia be. travel maatschappij mijn boeking herboekt op datum :
    04/07/2021 om 15uur naar Wenen en terug 11/07/2021 om 17:30 naar Brussel.
    Maar Expedia travel adviseer me contac met Austrian Airlines op te nemen om deze ticket te kunnen krijgen.

    Zou u zo vriendelijk willen zijn om deze probleem op te lossen.
    Met vriendelijke greoeten,
    Tamilla Kazimova

  • Jan Maria Bosmans

    Concerning: delayed bagage on OS352, Sept 1st. Booking code W5HPKY. File reference OSVIE26543 and OSVIE26569.

    Dear Ms Pucher-Schwartz and colleagues at Austrian Airlines,

    Thank you for your inquiry concerning our lost suitcase. In the meantime, we have our suitcase back, but I am afraid that is not thanks to the efforts of Austrian Airlines, rather to those of ourselves. In fact, we are greatly displeased by the way Austrian have handled this problem.

    In Schwechat, I immediately went to the lost luggage department to declare our loss. Afterwards, I discovered that the employee had made several mistakes. First of all, I told him that the owner was my wife, Mrs Frieda Mast, not Bosmans, and that her name was on the suitcase. Still, he entered ‘Bosman’ (without the -s !) as the name of the owner. The biggest mistake however, was that he stapled the luggage label on the printed form he gave me, but never entered the number of that label (OS352180) in the file! We discovered this when we checked online if VIEOS26543 had already been found. While checking the record, we were able to add the name of my wife, but we could not add the number of the label! Taking into account all those mistakes, we were not surprised that the suitcase could not be recovered.

    As we began to lose all hope that we would get it back (and please note that it contained essential medicine and liquids for my wife’s contact lenses), we decided to open a new Property Irregularity Report online ourselves. It got number VIEOS26569, and wonder! IMMEDIATELY we got the message it had been found and would be forwarded to our hotel. Full stop!

    You will understand that we have two reasons not to be pleased with our trip with Austrian: first that my wife’s suitcase did not arrive together with mine (how can that happen, when they are checked in together and carry the right label to VIE?), second that Austrian’s actions to enter the loss and recover the suitcase were defective in every way imagineable.

    My wife Frieda and I are having a nice short stay in Vienna and try to forget the worries and discomfort this event has caused us. In exchange, I hope the experience my help Austrian to handle this kind of problems with more care for essential details.

    Yours sincerely,

    Prof. Dr. J.M.L. Bosmans

    Jan ML Bosmans, MD, PhD
    Jan van de Wervelaan 37
    B-2660 Antwerp – Flanders – BELGIUM
    [email protected]
    +32 475 23 39 06 (mobile)
    ORCID 0000-0003-0246-141X

    Let’s value science and humanism as
    our guiding lights, and Europe as our country.

  • Kamal Sinno

    Today the 5th of november I called from Limassol ( Cyprus ) to change my flight shecdual to Vienna and asked to book me anotherr date ( april 4 to Vienna and april21 for return to larnaca ) . At the beginning everything was going well but after the lady said that she does not hear me and can not do any confirmation for the chang of the schedual . If any one responsal will read this comment I will be very thankful to help . I am 92 year old and need all help .


    good morning
    last name : STANBOULY
    given name : FAWZI
    DATE 13/03/2022 AND 01/04/2022

  • Van Lint Harry

    Wir haben eine Buchung MVCPWF
    für Brüssel- Wien – Innsbruck.
    Unsere Frage: sollen wir in Wien wieder einchecken
    oder brauchen wir unser Eincheckdokument von Brüssel?
    Vielen Dank!
    Mit freundlichem Grüss

    Harry und Hilde