Azores Airlines Customer Care Phone number | Email 1

Azores Airlines, previously known as SATA International, is a Portuguese airline based in the municipality of Ponta Delgada, on the island of São Miguel in the autonomous archipelago of the Azores. A subsidiary of SATA Air Acores, the airline operates as the international arm of the regional network, connecting the archipelago with Europe and North America, from its hub at João Paulo II Airport. The airline was first established in March 1994 under the name of OceanAir and in 1995 was authorized to operate air transport services as a non-scheduled carrier.

Azores Airlines Official website:

Azores Airlines Online Check-in:

Check Azores Airlines Flight schedule here:

Check Azores Airlines flight status here:

Azores Airlines Code: RZO

Azores Airlines Baggage Allowance

Azores Airlines Baggage

View Azores Airlines Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.

Azores Airlines Customer care / support

Azores Airlines Customer Contact Centre: Contact Detai 296 209 720, International callers, please dial (+351) 296 209 720.

Customer care Email: [email protected], [email protected]

Azores Airlines Contact Centre Business hours: 24/7

Azores Airlines Special assistance

Travel during pregnancy in Azores Airlines

Pregnancy rules in Azores Airlines:

  • Expectant mothers can travel in Azores Airlines till 36 th week of the Single pregnancy and 28 th week for multiple pregnancy.
  • After 28 th week, a medical certificate is required to travel which stated that you are fit to travel from your doctor or midwife.
  • You must apply for medical clearance by submitting a medical information form (MEDIF). Download Form

How to change mistakes in your name, flight date and refund ticket in Azores Airlines?

View How to change mistakes in your name, flight date and refund ticket in Azores Airlines through the above link.

Azores Airlines Special Meals

  • If you have any food restriction, the request has to be made up to 7 days before flight departure.
  • You can request a special meal according to your needs, when booking your flight or through the Contact Center (+351) 296 209 720 up to 48 hours before flight departure.
  • You have the option of ordering a special meal through your travel agency or online at Trip Plan.

* For any queries contact:

How to Web Check-in in Azores Airlines?

Procedure to do web check-in or online check-in in Azores Airlines

  1. Visit
  2. Select ‘Trip Plan’ – ‘At Airport’ – ‘Check-in Online’ section.
  3. Enter the “Ticket Number”, “First Name”and “Last Name”.
  4. Click on “Confirm”.

Types of Planes / Air craft available with Azores Airlines

Fleet size: 08

  • Airbus A320-200
  • Airbus A321LR
  • Airbus A321neo

Azores Airlines Offices Worldwide

Find Azores Airlines Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country

Download Azores Airlines App for Apple (iphone, ipad, mac)

Azores Airlines Social Media Contacts

Queries handled by Azores Airlines Customer care:

Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, SATA Imagine (Frequent Flyer).

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One thought on “Azores Airlines Customer Care Phone number | Email

  • Fabrice TROY

    Suite à un important retard du vol partant de Nice pour Lisbonne le 20/09/2023 (vol TP 483) ma femme et moi avons raté la correspondance partant de Lisbonne pour Faial. Nous avons été obligé de prendre une chambre d’hotel à Lisbonne car nous avons été reprogrammés pour le lendemain ( vol S4151). A l’aéroport on nous a dit que nous allions etre indemnisé de 100 euros par personne pour les frais d’hotel et qu’il fallait faire une réclamation par internet. j’ai fait cette réclamation qui a été enregistrée avec la référence suivante
    CAS-147187-T3D6C6 SATA0000548029847. Aujourd’hui le 07/12/2023 je n’ai aucune nouvelle suite à ma réclamation et reçu aucune indemnisation. Pouvez vous donner suite à ma réclamation. Merci. Cordialement . Monsieur Troy Fabrice