Brisbane International Airport (BNE) Australia Contact Details 7


Brisbane Airport in Brisbane, Australia Contact Address, Phone number, Email, Location Map, Website

Address: Brisbane Airport, 11 The Circuit, Brisbane Airport QLD 4008, Australia

Working hours: Mon – Fri, 8:30am – 5:00pm

Brisbane Airport Call Centre: +61 7 3406 3000

Brisbane Airport Website:  http://www.bne.com.au/

Map: View direction here

IATA code: BNE

ICAO code: YBBN

Brisbane Airport is the primary international airport serving Brisbane and South East Queensland. It is the third busiest Australian airport by aircraft movements

Facilities and Services At Brisbane Airport (BNE)

  • ATMs
  • Baggage storage
  • Luggage trolleys
  • Charging stations
  • Currency exchange
  • First aid rooms
  • Hotels
  • Lost Property
  • Information services
  • Lounges
  • Massage
  • Parent rooms
  • Postal services
  • Prayer room
  • Telephones
  • Showers
  • Smoking areas
  • Vending machines
  • Water stations
  • Wi-Fi

List of flights arriving and departing from / to Brisbane International Airport (BNE)

  1. Virgin Australia: VA614, VA1109, VA957, VA1248, VA454, VA1718, VA965, VA382, VA786, VA341, VA973, VA977, VA469, VA1405
  2. Qantas: QF536, QF2343, QF542,QF664, QF5754, QF2377, QF622, QF540, QF2465, QF1726, QF761, QF2419, QF628, QF5889, QF544, QF2369, QF546, QF1912, QF719, QF940, 
  3. Link Airways: FC8154
  4. REX: ZL258, ZL5745
  5. Alliance Airlines: QQ4359, QQ2823, QQ2837
  6. Jetstar Airways: JQ754, JQ801, JQ889, JQ820, JQ578, JQ582
  7. Hevilift: HT730
  8. Emirates: EK5542, EK5628, EK5544, EK5546, EK5636, 
  9. Air New Zealand: NZ1742, NZ7239, NZ7215, NZ7628, NZ1744, NZ1746, NZ7719, NZ7372, NZ7636

List of Terminals in Brisbane International Airport

Domestic Terminal-Level 1, 2 Qantas, Virgin Area Amenities, Services:

Level 2 Qantas Area Level 2 Virgin Area Level 1
• Accessible Toilet
• Assistance Animal Facility
• ATM
• Charging Station
• Escalator
• Exit
• Food Court
• Lift
• Parents Room
• Public Toilet
• Telephone
• Shower
• Stairs
• Vending Machines
• Water Station
• Qantas Service Desk
• Qantas Lounge Precinct
• Pharmacy
• Accessible Toilet
• Assistance Animal Facility
• ATM
• Charging Station
• Escalator
• Exit
• Food Court
• Lift
• Parents Room
• Public Toilet
• Telephone
• Shower
• Stairs
• Vending Machines
• Water Station
• Virgin Service Desk
• Virgin Lounge Precinct
• Pharmacy
• Accessible Toilet
• Check-in Counters
• Baggage Claim
• Changing Places
• Toilet Facility
• Conference Centre
• Escalator
• Information Desk
• Hotels
• Lift
• Luggage Locker
• Oversize Baggage
• Parents Room
• Parking
• Passenger pick-up/drop-off
• Post Boxes
• Public Toilet
• Rental Cars
• Rideshare/Uber pick up
• Skygate and AIRPARK
• Transfer services
• Smokers Area
• Stairs
• Taxi Rank
• Train
• Travelator
• Vending Machines
• Water Station

International Terminal -Level 2, 3, 4  Amenities:

Level 2 Level 3 Level 4
  • Accessible Toilet
  • Airline Transfers
  • ATM
  • Baggage Reclaim
  • Charging Station
  • Escalator
  • Information Desk
  • Lift
  • Oversize Baggage
  • Parents Room
  • Public Toilet
  • Rideshare/Pre-Booked Vehicles
  • Smokers area
  • Taxi rank
  • Telephone
  • Terminal Transfer Bus
  • Travelator
  • Vending Machines
  • Water Station
  • Airtrain Ticket Desk
  • Lotte Duty Free
  • Australian Border Force
  • Travelex Currency Exchange
  • Accessible Toilet
  • Assistance Animal Facility
  • ATM
  • Charging Station
  • Escalator
  • Exit
  • Food Court
  • Lift
  • Parents Room
  • Public Toilet
  • Telephone
  • Shower
  • Stairs
  • Vending Machines
  • Water Station
  • Virgin Service Desk
  • Virgin Lounge Precinct
  • Pharmacy
  • Children’s Play Zone
  • Emirates Lounge
  • Plaza Premium Lounge
  • Plaza Premium Wellness Spa
  • Qantas Lounge
  • Singapore Airlines Lounge
  • Travelex Currency Exchange
  • Tourist Refund Scheme

Village Green

  • Accessible Toilet
  • ATM
  • Airline Check-in
  • Counters
  • Changing Places
  • Toilet Facility
  • Charging Station
  • Escalator
  • Food Court
  • Lift
  • Oversize Baggage
  • Parents Room
  • Post Boxes
  • Prayer Room
  • Public Toilet
  • Telephone
  • Skygate Loop Service
  • Smokers Area
  • Stairs
  • Travelator
  • Water Station
  • Luggage Wrapping
  • Air New Zealand Lounge
  • Plaza Premium Lounge
  • Plaza Premium Wellness Spa
  • The Qantas Brisbane Lounge
  • Qantas Sales Desk
  • Singapore Airlines Lounge
  • Travelex Currency Exchange

Brisbane Airport – Terminal Transfer Bus

Terminal transfer bus operates between domestic and international terminal

Operating hours: Every day from 4:00am – 1:30am (runs every 15 minutes)

Lounges at Brisbane International Airport, Australia

Domestic terminal: Qantas club, Virgin Australia Lounge

International terminal: Air New Zealand Lounge, Emirates Lounge, My Lounge, Plaza premium Lounge, Singapore Airlines Lounge, Qantas club

Lost and Found contact – Brisbane International Airport, Australia

Telephone: +61 (0)7 3406 3190
Email: [email protected]

If you have lost your passport please make contact with the relevant airline or agency below.
Qantas: +61 7 3867 3264
Virgin: +61 7 3114 8150

All other airlines
Australian Border Force (Lost passport enquiries only): +61 7 3867 3858
Australian Federal Police: 131 237

Please note: Lost property offices are not manned 24/7.

Parking

For any parking enquiries please fill out the  parking enquiry form or contact below number.
Telephone: +61 7 3406 5732
Office hours: Monday – Friday, 7am – 6pm

Taxi Services

Location: Northern end of the Terminal, through the doors and out to the left.

If you need any taxi services, please contact the below companies,

Rental cars at Brisbane International Airport (BNE)

If in need of car rental desks for Avis, Budget, Europcar, Hertz, Enterprise Holdings and Thrifty located, please contact the below link and locations.

Car rental Booth Locations:

Domestic Terminal: On Level 1, near baggage claim at both the Virgin and Qantas ends of the Terminal.

International Terminal: On Level 2, behind Spoon Cafe.

‘Offsite’ rental providers pick up from:

Domestic Terminal: Adjacent to the P1 Car Park. Access the pick up area via the Skywalk, then take the lift at the end of the walkway down to Level 1.

International Terminal: From Level 2 at the northern end of the Terminal, follow signs down the ramp to the pick up area.

FAQ

Can I do PCR test on arrival at the Brisbane International Airport (BNE) Australia?

  • Yes. Express pre-departure COVID-19 PCR test can be done and get results within 90 minutes along with the travel certificate.

Contact Brisbane Airport (BNE) Australia on Social Media

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7 thoughts on “Brisbane International Airport (BNE) Australia Contact Details

  • Ian Woodman

    Good morning,

    I am soon to fly into Brisbane from NZ with my dog. I shall have to collect her from Animal quarantine but have been unable to ascertain where this is situated. Can you advise?

    Thank you.

    Kiwi Priest

  • James (Alan) Carter

    I was desperately trying to ring a person at Bne Help. It is impossible to find a number to speak to a live operator. My query was, Is there a wheelchair service at the front of the domestic terminal, I am booked for assistance for Qantas flight 663 to Adelaide on Sunday 06/06/21 Please respond before Saturday evening. THERE IS NO EASY WAY TO SPEAK TO ANYONE IN PERSON. Elderly people are prone to panic. I am in my 91st year.

  • Sonny Neate

    There is frequency link in oz trail bcr australia hooked to all workers brains when I picked up my mother they were messing with my head I’m picking my mother up there tomorrow it’s still happening there they ar ed also send frequency by speech to my work at argent australia and my home near redcliffe airport

  • David Jason mills

    Hi pearl, my parents flew into aus to visit me, there bags didn’t make 1 of the flights, there bags where to take this route flight SQ235 5 July Singapore to Brisbane then on flight VA449 to Darwin 6th July. I had a phone call from Brisbane airport on Friday to verify the luggage unfortunately my parents where not with me at the time to verify there luggage and the girl on the phone refused to ring back. Told me the bags would lay there and hung the phone up. I’ve rang every call centre from Lufthansa in Germany as my mother and father flew with them from Dublin Ireland to Singapore then Jetstar Singapore to Darwin, I really need these bags we know they are there this has been confirmed to us in these bags is morphine patches for my mother and thyroid tablets for my father this is going on 7 days now I need some1 to help locate these bags so we can verify them and have them sent to Darwin please