British Airways Customer Relation Office in , South Africa 3


About British Airways:
British Airways-logo
British Airways was founded on 31 March 1974. British Airways is a full service global airline, offering year-round low fares with an extensive global route network flying to and from centrally-located airports.

British Airways Customer Relation Office Address:
, South Africa

Map: View direction hereĀ 

British Airways Reservation office telephone contact numbers:
27 10 344 0130
Email: [email protected]
Fax:

Working hours
Map

Official website: http://www.britishairways.com/

British Airways Online Check-in: www.britishairways.com/online check-in

Check your flight status here: www.britishairways.com/flightstatus

British Airways baggage services telephone contact numbers:

For baggage inquiries : British Airways baggage inquiries

Baggage lost and found:Baggage lost and found – British Airways

Near-by Airports:Ā Ā OR Tambo International Airport,Ā Ā Kruger Mpumalanga International Airport,Ā Matsapha Airport

Attractions in South Africa: Kruger National Park, Table Mountain National Park, Kirstenbosch National Botanical Garden

Near by British Airways office in South Africa:

List of British Airways Offices

Types of Planes / Air craft available with British Airways

Total fleet: 295

  • Airbus 318-100
  • Airbus 319-100
  • Airbus 320-200
  • Airbus 321-200
  • Airbus 380-800
  • Boeing 747-400
  • Boeing 757-200
  • Boeing 767-300
  • Boeing 777-200
  • Boeing 777-300
  • Boeing 787-8
  • Boeing 787-9
  • Embraer 170
  • Embraer 190
Queries handled by British Airways Customer care:
Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Miles & More

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3 thoughts on “British Airways Customer Relation Office in , South Africa

  • Donatella Niederberger-Soldi

    am visiting Cape Town South Africa. Since South African Govt concerns about Coronavirus were voiced on 15.3.20 I have been trying to get hold of BA. I have a flight booked with British Airways for 30.3.20, to return to London. I managed to get through to BA once, eventually, and was advised to ring the next day, to talk about bringing my flight forward because of your duty of care, to ensure I could return home. I was told that I could pay to change the date, although a website message seems to say that this should be free for flights until 31.5.20. She suggested that I could speak to staff at the airport office. Since then, BA does not answer the phone and in fact there is no office in the airport in Cape Town for international flights. The kiosk has its shutters down and the woman in the next kiosk said that it is always closed, no one is ever there! The BA domestic flights kiosk workers say that they have nothing to do with international flights. The only thing suggested by airport information was to wait for 3 hours until the check-in desk opened for a flight! A lockdown may be planned in the UK, in which case return travel there may then be impossible. What are you doing as the air carrier responsible, to contact passengers guaranteeing flights into the next weeks, if you are not arranging anything earlier. How can a major airline not even have an office presence for its customers? Help us.

  • Geoff Burmeister

    I have tried for 6 working days on telephone for 3 hours with no reply to Executive Club

    I have tried to get through to the executive club bookings in Johannesburg, I have no option but to contact you directly

    and ask for help please would you be kind enough to get involved I have to get to London as my 99 year old mother who by the way was with BA at

    your offices, is in terrible trouble but what irks me is why the chap who did the booking kept lying to me and giving me wrong information told me these were the last 2 seats for weeks and I must take them for 23 February. I contacted the British Consulate who bollocks me despite giving them a letter from Camden Council Care to assist with the visa

    I have a problem with Dingdong Ho visa for the UK plus I am fuming with the chap who did the booking for giving me miss information I wanted

    24th or 25th but he said no only 23rd also I asked about a later flight on Qatar airways yes there is a later flight QR1363 so why did he not tell me this?

    Due to visa problem I think I must change the outgoing flight to the 25th February and if you can change Qatar to 9th flight QR1363 I would

    appreciate it. I tried to do this on manage my booking and it through me out telling me I must contact Executive Club by telephone

    Please advise urgently

    Thanking you
    Geoffrey Burmeister 0828918500

  • BRUCE YOUNGE

    DEAR SIRS
    HAVE BEEN TRYING TO PHONE SOMEONE IN EXECUTIVE CLUB TO OBTAIN QUOTE USING AVIOS AND OR TIER POINTS BUT HAVE BEEN UNABLE TO SPEAK TO ANYONE AFTER BEING ON HOLD MANY MANY MINUTES ON EACH OCCASION. HAVE ALSO CONTACTED A TRAVEL AGENT FOR THEIR HELP BUT HAVE BEEN TOLD I HAVE TO DEAL DIRECTLY WITH THE EXECUTIVE CLUB.
    HAVE NOT BEEN ABLE TO SECURE A BA E MAIL ADDRESS TO ADDRESS MY QUERY TO.
    LOOKING FOR QUOTES FROM GEORGE TO EDINBURGH ON 10 JULY 2022 RETURNING ON 19 JULY 2022 BUSINESS/PREMIUM ECONOMY/ECONOMY TO DETERMINE THE MOST AFFORDABLE.
    THANK YOU.
    MEMBERSHIP NUMBER 19246125