British Airways Town Office in Durban, South Africa 10

About British Airways:
British Airways-logo
British Airways was founded on 31 March 1974. British Airways is a full service global airline, offering year-round low fares with an extensive global route network flying to and from centrally-located airports.

British Airways Durban Town Office Address:
Durban, South Africa

Map: View direction here 

British Airways Reservation office telephone contact numbers:
27 31 450 7000

Working hours

Official website:

British Airways Online Check-in: check-in

Check your flight status here:

British Airways baggage services telephone contact numbers:
27 31 450 7000

For baggage inquiries : British Airways baggage inquiries

Baggage lost and found:Baggage lost and found – British Airways

Near-by Airports:  King Shaka International Airport, Matsapha Airport, Moshoeshoe I International Airport

Attractions in Durban: Shake Marina World, Moses Mabhida Stadium, Botanic Gardens

Near by British Airways office in South Africa:

List of British Airways Offices

Types of Planes / Air craft available with British Airways

Total fleet: 295

  • Airbus 318-100
  • Airbus 319-100
  • Airbus 320-200
  • Airbus 321-200
  • Airbus 380-800
  • Boeing 747-400
  • Boeing 757-200
  • Boeing 767-300
  • Boeing 777-200
  • Boeing 777-300
  • Boeing 787-8
  • Boeing 787-9
  • Embraer 170
  • Embraer 190
Queries handled by British Airways Customer care:
Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Miles & More

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10 thoughts on “British Airways Town Office in Durban, South Africa

  • Mike Ceronio

    I would like to fly from Durban to Heathrow airport on30 October 2017 , returning to Durban on 18 November 2017 . I will be attending my grandson’s 21st birthday celebration on the 8 th November in Birmingham .I have over 50 000 Avios points which I would like to utilise. Please advise the address where I should go to arrange my flights. Many thanks

  • Mercedes Risch

    to whom it may concern,

    I dont have my executive club card as I have lost it and need it replaced. My ID number is 4501130004081 I think my number for the card is 18474335. My address is 17 Dronfield Rd, Glenwood, Durban 4001 Please post one asap. I travel at least 3 times a month on various airlines as I am a tour guide.

  • Nigel Williams

    I have just tried to check in on-line for my BA flight to London tomorrow.I am unable to do so because for some reason the booking reference cannot be recognised.Upon my final attempt I was told that I was timed out and that I should try again in 24hours.Not possible because I (we are meant to be flying in about 12 hours time.
    I am well past 70 years of age and find such an occurrence rather distressing to say the least.
    Once again BA. comes up trumps (NOT).

  • Anne Gordon

    Please please help me. I am flying to London this Fri 14th June, ref no. PYJTH4, and I have been trying to pay and book my seat early, for the last three weeks – a few times every day, and every time it says the option is not available. I urgently desperately need an aisle seat so I can get to a bathroom quickly – I have bowel issues related to pancreatic cancer. I have not been able to book early and I don’t know why. There is no phone number anywhere in all the searching I have done, so no real live person to explain my predicament to.
    Please please help me.
    Thank you.
    Anne Bridget Gordon

  • Annette Koch

    I was booked on the British Airways flight from Durban to Heathrow direct flight on 10 September – one of the days when flights were cancelled due to strike action. I was offered an alternative flight 3 days prior to that via Johannesburg with a 10 hour wait between flights. The date was not suitable for me and I was also unable to get on a flight with my daughter who was travelling with me. She was offered a different flight. As a result we have had to cancel our flights, which we booked in February and book new flights on a different airline. This has involved considerable extra cost and a lot of stress. I am completely unhappy with the way this has been handled. It was the first time I had booked with British Airways and I doubt I will do so in future.

  • Jane Wallace

    Booking no V82WNH Wallace.
    Our flight LHR to Johannesburg has been re-scheduled. I have gone in to manage booking and there is no facility to accept. Also it only gives half an hour to connect with the Durban leg which is impossible.
    I have tried numerous times to phone all the numbers for BA including London without a response.
    Please can you help with both these issues or direct this to the relevant authority.