Brussels Airlines Airport Office in Entebbe, Uganda 2

Brussels Airlinesis the flag carrier and largest airline of Belgium based and headquartered at Brussels Airport.Brussels Airlines began operations on 25 March 2007. It operates to over 90 destinations in Europe, North America and Africa . The airline is a member of the Star Alliance as well as the International Air Transport Association and the Association of European Airlines.
Brussels Airlines Entebbe Uganda Address:
Entebbe International Airport – Departure level

256 41 4320 877

Email: [email protected]

Working hours
Monday, Wednesday, Friday: 10:00 – 15:00
Tuesday, Thursday, Saturday: 16:00 – 23:59

Map: View direction here

Brussels Airlines Official website:

Brussels Airlines Online Check-in:

Note: Online Check in begins 24 hours before departure, and up until 60 minutes before your flight’s scheduled departure time.

Brussels Airlines Check-in timing timing

Check Brussels Airlines flight schedule here: schedule

Check Brussels Airlines flight status here: status

Brussels Airlines baggage services telephone contact numbers:

Brussels Airlines Baggage Allowance

View Brussels Airlines Hand | Cabin baggage, Checked baggage& Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.

Near-by Airports:  Entebbe International Airport, Pakuba Airport, Bukoba Airport

Attractions in Entebbe: Uganda Wildlife Education, Entebbe Wildlife Sanctuary, Zika Forest

Near by Brussels Airlines office in Uganda:

List of Brussels Airlines Offices

Types of Planes / Air craft available with Brussels Airlines

Total fleet: 48

Airbus A319

  • Airbus A319-100

Airbus A320

  • Airbus A320-200

Airbus A330

  • Airbus A330-200
  • Airbus A330-300

Boeing 737

  • Boeing 737-300
  • Boeing 737-400

British Aerospace BAe 146/Avro RJ

  • British Aerospace 146-200
  • British Aerospace 146-300
  • British Aerospace Avro RJ100
  • British Aerospace Avro RJ85

De Havllland Canada DHC-8 Dash 8

  • De Havllland Canada DHC-8-400

Embrarer ERJ-145

  • Embrarer ERJ-145

Queries handled by Brussels Airlines Customer care:

Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Miles & More, LOOP

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2 thoughts on “Brussels Airlines Airport Office in Entebbe, Uganda

  • Wuyts

    Hello heb een probleem zou vandaag terug reizen naar België vluchtnummer SN465 boeking nummer JG25LC maar ben positief getest op covid probeer al hele tijd bureau van kampala te bereiken om vlucht te herboeken maar geen antwoord hoe kan ik dit nog oplossen aub met vriendelijke groeten Wuyts Ronnie

  • MA

    To whom it may concern,

    I am writing to you on behalf of a customer:
    Sammy Lucky Mwiraguzu
    Reference Number:
    Who was supposed to be traveling on:
    05/Jul 23:30 from Entebbe to Edinburgh Via Brussels (BRU).
    Phone number:
    +256 7073 20070
    155 Reidvale St.
    G31 1RL
    SN 465 (Entebbe to Brussels) 23:30 – 06:45
    Connecting Airline:
    SN 2063 (Brussels to Edinburgh) 13:50 – 14:30
    Airline reference:


    The passenger arrived at the specified time to board however the booking company and airline failed to liaise the relevant information between them.

    Because of this, the proper luggage space was not granted to the passenger even though he had paid for extra luggage and received the confirmation email.
    He was refused boarding for no legitimate reason.
    Mr. Mwiraguzu has been left stranded overseas after being put through enormous amounts of stress by the airline, booking agency, and airport staff.
    He was not refunded nor was he re-routed.
    He has not received food or drink since he arrived at the airport for his flight on the 05/Jul/2022.

    The airline has told the passenger that it is not their fault, however, for the inconvenience and stress, the booking company OPODO should book him on the next available flight with plenty of luggage because they failed to send the EMD codes on time. Apparently they failed to see a second bag purchased on their system.

    It has been an absolutely horrific and traumatic experience as the passenger has been left stranded and neither party is taking responsibility for the mistake, making excuses since the refusal to board.
    This is absolutely shocking and utterly unacceptable.

    Mr. Mwiraguzu should be granted the above AS SOON AS POSSIBLE:
    Re-book his flight to his home city (Glasgow) with the correct luggage space as this is where the issue arose.
    Compensate him with a minimum of £520 for the stress and inconvenience caused to him.

    The longer this takes the longer Mr. Mwiraguzu is stranded in an extremely dire situation.