Cathay Pacific Ticket Office in Tsim Sha Tsui Kowloon, Hong Kong 13

About Cathay Pacific Airline:


Cathay Pacific is an international airline registered and based in Hong Kong, offering scheduled passenger and cargo services to 162 destinations in 42 countries and territories around the world.

Cathay Pacific Airways was founded in Hong Kong on 24 September, 1946 and remains deeply committed to its home base, making substantial investments to develop Hong Kong as one of the world’s leading international aviation hubs. In addition to its fleet of 132 aircraft, these investments include catering and ground-handling companies and the corporate headquarters at Hong Kong International Airport. Cathay Pacific continues to invest heavily in its home city and has another 96 new aircraft due for delivery up to 2019. The airline is also building its own cargo terminal in Hong Kong that will begin operations in early 2013.
The Cathay Pacific fleet of 146 wide-body aircraft is one of the youngest in the skies. As of August 2014, the average age of the fleet was 8.5 years. The airline is committed to operating a modern, fuel-efficient fleet and has 85 aircraft on firm order for delivery up to 2024.

The current fleet: Airbus A350-900, Boeing 777-300ER, Boeing 747-400, Boeing 747-400BCF, Airbus A330-300, Boeing 777-300, Boeing 747-8 Freighter, Boeing- 747-400 Freighter, Airbus A340-300, Boeing 777-200, Boeing 747-400ERF

Cathay Pacific Special Liveries

Spirit of Hong Kong, Hong Kong Trader, Asia’s World City, oneworld Aircraft

Coming Soon…

Boeing 777-X, Airbus A350-1000

Cathay Pacific Airline Tsim Sha Tsui Kowloon Ticket Office Address: 7/F, The Cameron,
33 Cameron Road, Tsim Sha Tsui
Kowloon, Hong Kong, Tsim Sha Tsui
Kowloon, Hong Kong

Cathay Pacific Reservation office telephone contact numbers: +85227473333

Working hours

Map: View location here

Cathay Pacific baggage services telephone contact numbers:

Cathay Pacific International Customer Care
Use international prefix before dialling
+800 2747 3333

Hong Kong Number
+852 2747 3333

Mainland China Local Toll-Free Number
400 861 3333

Cathay Pacific Airways Baggage Allowance

Cathay Pacific Airways Airlines Baggage

View Cathay Pacific Airways Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.

Cathay Pacific Airways Customer Care Phone number | Email

Check the above link to know the Cathay Pacific  customer care phone number, email etc

Cathay Pacific Airways Customer care / support

Cathay Pacific Airways Contact Centre: +800 2747 3333
Hong Kong Number: +852 2747 3333
Mainland China Local Toll-Free Number: 400 861 3333

Cathay Pacific Airways Contact Centre Business hours: 24 hours a day

Cathay Pacific Airways Special assistance

Travel during pregnancy in Cathay Pacific Airways

Pregnancy rules in Cathay Pacific Airways :

  • Expectant mothers can travel in Cathay Pacific Airways till 36 th week of the Single pregnancy and 32 week for multiple pregnancy.
  • After 28 th week, a medical certificate is required to travel which stated that you are fit to travel from your doctor or midwife.
  • You must apply for medical clearance by submitting a medical information form (MEDIF).

For any special assistance, Contact:

How to change mistakes in your name, flight date and refund ticket in Cathay Pacific Airways?

View How to change mistakes in your name, flight date and refund ticket in Cathay Pacific Airways through the above link.

How to Web Check-in in Cathay Pacific Airways?

Procedure to do web check-in or online check-in in Cathay Pacific Airways

  1. Visit
  2. Select ‘Manage’- ‘Online check in’ section.
  3. Enter the “First Name”, “Last Name” and “Booking Reference”.
  4. Click on “Check-in”.

Cathay Pacific Airways: How to file a complaint related to baggage / flight delay / cancellation / Cathay? Procedure, Documents required

TSA PreCheck boarding pass: How to apply and add, TSA Customer Care Contact?

Check the above link for how to add a TSA PreCheck to your boarding pass, TSA Customer Care number etc

Near-by Airports: Hong Kong International AirportShenzhen Bao’an International AirportGuangzhou Baiyun International Airport

Attractions in Tsim Sha Tsui
Clock Tower, Avenue of Stars, Space Museum

Near by Cathay Pacific office in Hong Kong:

List of Cathay Pacific Offices

Queries handled by Cathay Pacific Customer care:

Flight Ticket Booking, Flight Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Cathay Pacific Asia miles reward points

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13 thoughts on “Cathay Pacific Ticket Office in Tsim Sha Tsui Kowloon, Hong Kong

  • Paul Ames

    I have gone to your on line booking site. I am going to Paris CDG on May 2 and Return on May 25.
    I put this information in and a window opened that had multiple options on cost and departure/return combinations.
    I chose the above dates as the fare listed is HK$4780 for that combination.

    As I moved through the Booking process I noted the fare price had shifted. of your web site and note the amount shown in the upper right hand corner of a page after I confirmed my flights labeled Total HK and the total is HK$ 7036.

    So someone has set up what is called in many countries a “Bait and Switch” process in your web site. Where one price is quoted and then in the process of the transaction the site switches to a higher price with the hope that the customer will not to see the shift or not question the magnitude of the switch impact. Please be aware this process is considered a Felony in many countries.

    Please tell me how I go about circumventing this Bait and Switch process so that my fare is HK$4780 as listed in your web site with the appropriate taxes which are HK$ 816 as shown below coming to a total ticket cost of HKD5596 compared to HKD 7036.
    Please also be aware that I have taken screen shots of the data mentioned above should there be any question about what I have experienced.
    I really like Cathay and prefer flying Cathay to any other Airline. I at one time in my life have been a member of the One World Million Mile club, so one might consider me an experience traveler. I and my wife have business in Singapore and even though we could get a much cheaper fare we unfailingly fly on Cathay Pacific.

    Hoping you have a simple explanation that will allow me to continue my booking and that of my travel companion for the dates and flights selected at the price you have quoted me in your websites first window as HKD 5596 per person.

    Thank you
    Paul Ames

  • Goh Sock Hing

    Dear Cathay Pacific

    Ref flight booking-AGB4KW
    Flight booked 31/12/19 before outbreak of the deadly disease coronavirus, we were told we can canx flight and get full refund by our Travel Trolly agent In London on 31/01/20 as the outbreak now become global.

    Now Your airline is saying refunded cannot be given, we can only reschedule.
    School has also issue letters to parent not to travel to China/HK this February
    This include WHO/FCO that unessential trip to disease areas to be avoided

    If we travel to HK now, we are subject to qarantine on return from HK, we also have 2 young children, age 3 and 7.
    Please can you reply to my email. ASAP as our travel date is approaching and we need an answer

    The lead name on the booking is Mr. Tan Huang PIN.
    If You can help with offering refund due to this global outbreak, We will be much obliged
    Thank You

  • Cherryl mebato

    I buy my ticket on allied travel agency in the inform me its too late 5 days to go on my flyt sched ,she say i need to pay 200 hundred for rebooking for my ticket on august 18,2020.or if i want to refound my ticket .i was pay for her 1410,in ask her how much the refound in she say 1010,i need to clarify on your airline
    Its really this is guidelines of your airline that
    They not inquire me before 2 weeks before my flyt. In last thing that she say the refound take.3 mounth to 6. Its is true..?

  • Susanna Lee

    Dear Customer Services,

    I am a member of Asia Miles, my No is 1003099868, I received a notice from your company stating that I have 28,014 miles points will be expired on 31 March 2022. I had contact your customer services on Tel: 27473333 serval days waiting for more than 1 hrs each time no answer from your side. Had tried to talk to your WhatApp cannot get proper answer and also leave a message to your Customer Care for few days no reply as well. Therefore, I would appreciate if you could contact me by phone or email me how can I redeem a ticket from my miliages points ASAP, thank you!

    My contact no. 852-61078166
    Dated 28 March 2022

    • Pau Kwok Yuk Yin

      My booking ref is 6JL5BN. You cancelled our original flight, so can I cancel the booking with no cancellation fee charged? Waiting for your reply.

  • Teresa

    Please note the CX office is no longer at The Cameron . I went there and was told by the customer service of the building that Cathay Pacific has moved out long time ago. No forwarding address

  • Gopal Chandra Sen

    I want to buy three ticket
    From HK to San Francisco and San Francisco to Heathrow and from Heathrow to HK
    Pls advise how can I purchase ticket
    what will be the ticket cost Premium economy and Economy also
    WhatsApp : 852 -62565022

  • Raymond Chan Man Kwan

    Marco Polo Membership # 1511705151
    Name: Raymond Chan Man Kwan

    I have change my telephone # from 96888120 to 95513986
    Kindly updated my contact telephone no.

    I had issued a business vantage pass @Nov 2019.

    I would like to rebook my ticket Hkg to nagayo change to Osaka.

    Pls kindly rebook as follows:

    Nov 5 HKG to Osaka
    Nov 12 Osaka HK

  • Kumar Sudhir Anil

    Dear Sir,

    I want to rebook my ticket but in Cathay website there in no change option in manage booking. All there numbers are not reachable. There is email no for customer care or reservation.

    My ASIA mile no is 1178793104

    I want change my tkt ktm-hk from 15/10 to 25/2/23 about

    Please help to change my tkt urgently.

  • Hung

    i have buy tickert formy helper to go back Manila on the 20 Dec 2022 . booking Ref : 68D659. I for get to add it that she is HK Labour
    anyone can help
    Pls call me back at 69606960 Ms Hung