Cebu Pacific Airline: How to file a complaint related to baggage / flight delay / cancellation / Go Rewards (Frequent Flyer)?
Cebu Pacific Customer Care Address: Cebu Pacifc Building, Domestic Airport Road, Pasay City 1301 Philippines
You may use the Guest Feedback Form to talk with the Cebu Pacific Staff for your feedback
- Visit Cebu Pacific Guest Feedback Form
- Enter your name and valid email
- Select the category you want to complaint.
- Cebu Pacific Staff will assist you (24/7)
- You may also send message through official Facebook and Twitter accounts for booking concerns or assistance
How to request for disability assistance in Cebu Pacific Airlines?
- Visit Special Assistance Request
- Request for Guests special assistance should be done at least (2) hours before the flight
- In Macau airports, there is a minimal handling fee for the use of lifts for wheelchairs and inform at least three (3) days prior the scheduled flight.
How to request for flight miles in Cebu Pacific Airlines?
- Visit Go Rewards Homepage
- You can earn points when you fly to your local and international destinations by getting access to exclusive seat, baggage, meals, sports equipment.
- Use your points to redeem free Cebu Pacific flights.
- You may also earn points when getting groceries at Robinsons Supermarket, shopping at Robinsons Department Store, gassing up at Caltex and more.
- You can earn from your own flight, your name on booking must match with in your Go Rewards account.
- During booking, You must enter Go Rewards membership number in the Guest Details.
- The points will be credited to your account within 7 days of the flight departure.
Preferential Earn Rate Per Membership Type:
| Classic, non-Go Rewards Cardholders | P80 = 1 Go Rewards Point |
| Classic and Go Rewards Prepaid or Debit Cardholders | P40 = 1 Go Rewards Point |
| Black or Cebu Pacific Platinum or Gold Credit Cardholders | P20 = 1 Go Rewards Point |
How to change mistakes in your name, flight date and refund ticket in Cebu Pacific Airlines?
View How to change mistakes in your name, flight date and refund ticket in Cebu Pacific Airlines through the above link.
Cebu Pacific Airlines Vacations Customer Care Phone number, Packages, Requirements
View Cebu Pacific Airlines Vacations Customer Care Phone number, Packages, Requirements through the above link.
Cebu Pacific Airlines Customer Care Phone number | Email
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