Cebu Pacific Sales Office in Singapore, Singapore 7

Cebu Pacific was established in August 26, 1988 (as Cebu Air), commenced operations in March 8, 1996 which is the Philippine low-cost airline. Cebu Pacific has its head quarter in Ninoy Aquino International Airport (Manila Terminal 3), Pasay City, Metro Manila, Philippines.

Cebu Pacific airlines Singapore Sales Office Address:
Pen Air Pte. Ltd.221 Henderson Road, #01-05 Henderson Building, Singapore 159557

Cebu Pacific airlines Sales Office telephone contact numbers:
(65) 6878-0938


Fax: (65) 6734-1039

Working hours

Cebu Pacific airlines Official website:

Cebu Pacific airline Online Check-in: check-in

Check Cebu Pacific airlines flight status here:

Cebu Pacific airlines baggage services telephone contact numbers:
(65) 6878-0938

Cebu Pacific Airlines Baggage Allowance

View Cebu Pacific airlines Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates, Flight cancellation, Seat selection, Unaccompanied minor handling charges in the above link.

Cebu Pacific airlines Customer care:

Cebu Pacific group booking:

For Cebu Pacific (5J) & Cebgo group rate queries:

Office Hours: Monday to Friday from 0800H-1200H and 1300H-1700H except Holidays.

Phone: +632-2905241 to 42 and +632-8027163.

Cebu Pacific USA Contact number:

Toll-Free Hotline for Air Travelers with Disabilities Phone: 1-800-778-4838 (voice) or 1-800-455-9880 (TTY),

Aviation Consumer Protection Division phone: at 202-366-2220 (voice) or 202-366-0511 (TTY),


Air Consumer Protection Division, C-75, U.S. Department of Transportation, 1200 New Jersey Ave. SE, West Building, Room W96-432, Washington, DC 20590

Aviation Consumer Protection Division’s website:

Near-by Airports:  Singapore Changi AirportSenai International AirportHang Nadim International Airport

Attractions in Singapore:  Gardens by the Bay, Universal Studios, Sentosa

Near by Cebu Pacific office in Singapore:

List of Cebu Pacific Offices

Types of Planes / Air craft available with Cebu Pacific airlines

Total fleet: 57

  • Airbus A319-100
  • Airbus A320-200
  • Airbus A321neo
  • Airbus A330-300
  • ATR 72-500
  • ATR 72-600
Queries handled by Cebu Pacific airlines Customer care:
Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Getgo

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7 thoughts on “Cebu Pacific Sales Office in Singapore, Singapore

  • Anna Sheila Canseko

    Hi, I wanna use my travel fund in my online booking. How is it possible? I tried calling your office here in Singapore but nobody’s answering the phone. Please help.

  • Jeremiah Kwok

    Dear Customer Care Officer,

    I cannot find any Customer Care email to provide details on a refund request!

    Who do I write to for a follow up on a full refund request that was done by officers Raza Manahan and Pratap Rai on my behalf for

    Details of flight: Singapore to Manila
    Flight No. 5J806 (booking reference RY2YJV)
    Original departure: 6 Jul 2018 18:40
    Eventual departure: 7 Jul 2018 10:00

    Appreciate a timely response on this.

    Mr Jeremiah Kwok

  • Susanah Wong

    Hi, I would like to find out about my cancelled flight booking current status.
    This booking was booked for my helper on 3 Dec 2019 and travel on 27 Mar 2020 but due to COVID-19, flight was rescheduled and eventually cancelled.
    Since then I did not hear any update pertaining to the refund.
    Appreciate someone pls assist to check and revert soonest.
    Book ref: EB17QV


  • Lucy Guek Keow Lim

    Dear Customer Service Manager,
    I m having difficulty to reach Cebu Pacific Airline by phone. I need your urgent answer for the following query please.
    My Filipina FDW passport is expiring on 29th Aug 2021 and she is returning to philippines for good on around the week of 19th Aug 20 Aug 21Aug 23Aug. Since it is returning to philippines and travelling nearign her passport expiry of 29 Aug 2021 it is OK?

    .Do you have flights direct to Cebu or Ilo Ilo or all returning flights have to be at Manila.

    what is the cheapest flight available for her (1 way ) do you have promo flight available please.
    what are the cost of 1 way air ticket.

    Thank you
    MRs Gan Lucy (91520193 HP)

  • Joel Magpantay

    Hi, trying to call your number here in Singapore. Just want to check, for flight Singapore to Manila, do you require antigen rapid test or PCR test before departure or boarding Singapore? If yes, is it result within 48 hours or 72 hours?

    If need PCR test here in Singapore before departure to Manila, do you have a preferred swab test site?

  • Liza Malbas

    I have booked a flight from Singapore to Tacloban departing on 2nd May at 01.45. Do I have to do PCR or Artigen test before boarding? If yes, how many hour before departure?

    Thanks & regards