Cebu Pacific Ticket Office in Osmena, Cebu, Philippine 1

Cebu Pacific was established in August 26, 1988 (as Cebu Air), commenced operations in March 8, 1996 which is the Philippine low-cost airline. Cebu Pacific has its head quarter in Ninoy Aquino International Airport (Manila Terminal 3), Pasay City, Metro Manila, Philippines.

Cebu Pacific airlines Osmena, Cebu Ticket Office Address:
Robinsons FuenteFuente Osmena, Cebu City

Cebu Pacific airlines Ticket Office telephone contact numbers:



Working hours
9:00 AM – 8:00 PM, Daily


Cebu Pacific airlines Official website:

Cebu Pacific airline Online Check-in: check-in

Check Cebu Pacific airlines flight status here:

Cebu Pacific airlines baggage services telephone contact numbers:

Cebu Pacific Airlines Baggage Allowance

View Cebu Pacific airlines Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates, Flight cancellation, Seat selection, Unaccompanied minor handling charges in the above link.

Cebu Pacific airlines Customer care:

Cebu Pacific group booking:

For Cebu Pacific (5J) & Cebgo group rate queries:

Office Hours: Monday to Friday from 0800H-1200H and 1300H-1700H except Holidays.

Phone: +632-2905241 to 42 and +632-8027163.

Cebu Pacific USA Contact number:

Toll-Free Hotline for Air Travelers with Disabilities Phone: 1-800-778-4838 (voice) or 1-800-455-9880 (TTY),

Aviation Consumer Protection Division phone: at 202-366-2220 (voice) or 202-366-0511 (TTY),


Air Consumer Protection Division, C-75, U.S. Department of Transportation, 1200 New Jersey Ave. SE, West Building, Room W96-432, Washington, DC 20590

Aviation Consumer Protection Division’s website:

Near-by Airports:  Mactan-Cebu International Airport Kalibo International Airport Tagbilaran Airport

Attractions in Osmena, Cebu: Fly a Gyro Cebu, Dalaguete Beach Park, Dive Spot Asia

Near by Cebu Pacific office in Philippine:

List of Cebu Pacific Offices

Types of Planes / Air craft available with Cebu Pacific airlines

Total fleet: 57

  • Airbus A319-100
  • Airbus A320-200
  • Airbus A321neo
  • Airbus A330-300
  • ATR 72-500
  • ATR 72-600
Queries handled by Cebu Pacific airlines Customer care:
Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Getgo

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One thought on “Cebu Pacific Ticket Office in Osmena, Cebu, Philippine

  • Norma T. Sepria

    There was a delay in sending booking confirmation and official receipt in my emai ad. My earlier booking was made last June 28, reference no. EJ4GPK w/ the following details: Manila – Cagayan de Oro route, Oct. 20, 2019, flight #5J377 and 7:35pm departure. However, of my 4 booking transactions only 3 were confirmed excluding this EJ4GPK. I checked again last Monday morning and after lunch, July 1, still no email was received, afraid that available slot will be lost, I decided to re-book the on same route and other flight details with Q8F9TB booking reference. Right after the booking, 2 emails were received, confirmation and official receipts of the 2 booking references I made last June 28 and July 1. I immediately contact BPI credit card to cancel one transaction to avoid double charging but was advised to file the cancellation with the merchant which Cebu Pac.

    Should the confirmation and OR were sent earlier, re-booking would have been done, thus, may I request for the cancellation of the latest booking, reference no. Q8F9TB as this was your lapses.

    Please look after on the customer side and I’m looking forward on your immediate and positive response on this concern.