CemAir Customer Care Phone number | Email

CemAir (Pty) Ltd is a privately owned, limited liability company, established in 2005 and incorporated under the laws of South Africa. The company’s headquarters are at OR Tambo International Airport in Johannesburg from where the operational, maintenance and administrative functions are controlled. This facility consists of an 1800 sq.m. hangar, offices and a 2000 sq.m private apron and is the support hub for our operations.

CemAir Official website: https://www.flycemair.co.za/

CemAir Online Check-in: https://www.flycemair.co.za/?checkin=true

Note: Online check-in is available 24 hours before a flight. This includes the pre-selection of seating and the pre-printing of a boarding pass.

Check CemAir schedule here: https://www.flycemair.co.za/general_r/extras_and_info.php#scheds

Check CemAir flight status here: https://www.flycemair.co.za/

CemAir Route Map

CemAir Baggage Allowance

View CemAir Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.

CemAir Customer care / support

Phone number: +27 (0)11 395 4473
Call Centre: 0861 CemAir
0861 236247
International: +27 87 138 5203

E-Mail: [email protected]

Special Assistance in CemAir

Traveling while Pregnant in CemAir

• Up to 28 weeks – CemAir Pty Ltd will carry pregnant women without a doctor’s certificate.
• 28 to 36 weeks – A doctor’s certificate confirming the passenger’s fitness to fly and specifying the date that the baby is due is required on all CemAir (Pty) Ltd flights. This certificate must be produced at check-in.
• 36 Weeks and beyond – CemAir (Pty) Ltd will not carry women during this period of pregnancy under any circumstances.
• Traveling with new-borns – A new born is permitted to travel from 2 days old, but we would recommend that travel is not done before 7 days old.

For more details: https://www.flycemair.co.za/general_r/extras_and_info.php#pregnancy

Traveling with Pets in CemAir

• Only Domestic cats and dogs can be allowed in CemAir flights as checked luggage.
• All other animals can be flown as cargo.

For more details: https://www.flycemair.co.za/general_r/extras_and_info.php#pets

Types of Planes / Air craft available with CemAir

Total fleet: 23

• Airbus A319-100
• Beechcraft 1900C
• Beechcraft 1900D
• Bombardier CRJ-100
• Bombardier CRJ-200
• Bombardier CRJ-900
• Bombardier Dash 8-100
• Bombardier Dash 8 Q300
• Bombardier Dash 8 Q400

CemAir Social Media Contacts

Queries handled by CemAir Customer care:

Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, SKYREWARDS (Frequent flyer).

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