China Airlines (CAL) was established on 1959. It is the flag carrier and largest airline of the Republic of China (Taiwan). It is headquartered in Taiwan Taoyuan International Airport and has 12,607 regular employees. China Airlines operates over 1,400 flights weekly to 118 airports in 115 cities (including codeshare) across Asia, Europe, North America and Oceania.The carrier was, in 2013, the 29th and 10th largest airline in the world in terms of passenger revenue per kilometer (RPK) and freight RPK, respectively.
Verified & Updated on: 19/11/20
China Airlines Manila Philippines Address:
G/F Unit-1, Golden Empire Tower, 1322 Roxas Blvd corner Padre Faura Street, Ermita, Metro Manila, Philippines
Phone:
63-2-83546700~09
Reservations: 63-2-354-6700 to 09
Remark :Service counter is temporarily closed until further notice due to COVID-19.
Please contact us under these temporary contact channels:
1. Reservations – 63-9178547940 (CALLS ONLY – Mondays to Saturdays – 9AM to 6PM)
2. Inquiries/Bookings – China Airlines Manila Branch Office Facebook Page (Mondays to Saturdays – 9AM to 6PM)
Working hours
Office Hours: Monday, Tuesday, Thursdays 08:30 – 16:30 (Closed on Wed, Fri, Weekends, & Holidays)
Fax: 63-2-83546713
China Airlines Official website: https://www.china-airlines.com/de/en
China Airlines Online Check-in: www.China Airlines.com/in/gb/online check-in
Note: Online Check in from 24 hours and 1 hour 30 minutes prior to the flight departure time.
Check China Airlines schedule here: www.China Airlines.com/in/gb/flight schedule
Check China Airlines flight status here: www.China Airlines.com/in/gb/flight status
China Airlines Baggage Allowance
View China Airlines Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.
Near-by Airports: Ninoy Aquino International Airport, Clark International Airport, Cauayan Airport
Attractions in Manila: Rizal Park, Manila Ocean Park, Fort Santiago
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List of China Airlines Offices
Types of Planes / Air craft available with China Airlines
Total fleet: 87
Airbus A300
- Airbus A300-600
- Airbus A300B4
Airbus A320
- Airbus A320-200
Airbus A330
- Airbus A330-300
Airbus A340
- Airbus A340-300
Airbus A350XWB
- Airbus A350-900
Boeing 737
- Boeing 737-200
- Boeing 737-400
- Boeing 737-800
Boeing 747
- Boeing 747-100
- Boeing 747-200
- Boeing 747-400
- Boeing 747SP
Boeing 767
- Boeing 767-200
Boeing 777
- Boeing 777-300
British Aerospace BAe 146/Avro RJ
- British Aerospace 146-200
- British Aerospace 146-300
McDonnell Douglas MD-11
- McDonnell Douglas MD-11
Queries handled by China Airlines Customer care:
Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Dynasty Flyer
Is there any problem / complaint with reaching the China Airlines Manila Address or Phone number? Please report any issues using the below comment form.
Rate your experience with the China Airlines Manila in Philippines: (click on the stars below)
Hello customer service.
I am a philippine passport holder. I have a booked flight to texas uSA and my connecting flight is via beijing china. My question is do I need a chinese visa when transfering from terminal from 2 to 3? Please advise.
Thank you,
Beth
Hi Customer Service,
My nephew had a medical emergency few hours before his flight schedule and was hospitalized today. I would like to ask if he can still re-book his ticket. Pls see below his flight details: Ticket number : 2972546553632; Reference No. 3PSGMY ; Flight No. CI 704 (Manila-Taipei-Rome). Thanks to hear from your good office the soonest time possible.
CUSTOMER CARE EMERGENCY! I have been given 72 hrs to leave PH to return to the USA… the China Air office on Rosas Blvd. “promised” to change my ticket on Monday, but when I appeared on Tue., they closed abruptly without notice! The airport phones NOT being being answered..no taxis to go to MNL airport …so PLS get this changed! MNL to MSP locator SB4I60 need Tue flgt CI 008 at 4:55 pm 095 6561 9927 cell … Salamat…here at Ocean Park
Hi Customer Care,
My nephew (Mirco Despabaladera) is scheduled to fly today via CI 704 but not able to make it due to a medical emergency and was need to be hospitalized today. I would like to ask if his ticket can still be re-booked and also what other fees to be paid., if any. Thanks to hear from your good office the soonest time possible.
My name is Russel Whitmore. I’m currently living in Thailand with my Philippine Wife and 8 year old Daughter and our pet dog Billy, who is a French Bulldog. I’ve got all the necessary vet requirements and Philippine Import papers covered. We are due to leave Thailand at the end of May 2019 and fly back home to the Philippines. I’ve just read that China Airlines allow pet travel as long as its in the correct sized IATA container. Can you confirm this please, and let me know how I book the ticket for our pet?
TO WHOM IT MAY CONCERN,
I HAVE BEEN TRYING TO CALL THE CUSTOMER SERVICE FROM 6:00AM UP TO PRESENT (JAN 13, 2020) BUT UNSUCCESSFUL THIS HAS BEEN STRESSING THIS OUT DURING THE DAY.
PLEASE KINDLY ASSIST WITH THIS SITUATION NO NOTIFICATION OR INFORMATION PROVIDED WHAT IS THE SITUATION DUE TO THE VOLCANIC ERUPTION.
WHAT WILL HAPPENED WITH THE FLIGHT THAT HAS BEEN CANCELLED WHO WILL REBOOK, HOW CAN WE CONTACT THE LANDLINE NUMBER PROVIDED I HAVE CALL HUNDRED OF TIMES BUT NOT AVAILABLE.
PLEASE DO URGENT ACTION REGARDING THIS INCONVENIENCE EVENT.
Hello i have a book flight with your airlines this coming February 05,2020 Flight to canada . In this regard, Just want to ask your help and have pity to refund my flight I am really worried about the outbreaks of the corona virus I hope you understand my side I have children and need to work hard
Kindly contact me via email [email protected] or phone number here at philippines at 09663452841 please bare with me thanks
i have a return fare for fort st john british columbia canada true vancouver, china ariline confirmation number is LLP3BC, air canada confirmation number is QCNTHE my return is for wed june3 2020 flight to taipei and onward to canada could you check see if i could depart early like after the 25 march 2020 thanks LUC
my email is not answered.
My family and I purchased 4 ticket to the Los Angeles, USA. Date of departure is November 7, 2020
During to the COVID pandemic, we want to cancel and request for a full refund of the tickets purchased as social distancing is not being practiced inside the aircraft and considering that the airline will not shoulder hospitalization cost if we contracted the disease.
How do we request for a refund?
I wish to request for refunds of the following tickets:
Passengers: SERRANO LOLITA (ADT) Ticket No. 297 2413419813
SERRANO JR DIMAS MARIANO (ADT); Ticket No. . 2972413419812
ETD Manila/Taipei: September 15, 2020
Kindly credit refunds to same credit card used in purchasing the above tickets: BDO Masters 5243 0100 1714 5113. Please inform me of any update regarding this refund request. I can be contacted at 09228343272 or my email ad: [email protected].
It’s unfortunate that my husband and I are unable to fly, since both of us are on quarantined (going second week already).
I’d been trying to call up China Airlines Office for more a couple of weeks now, but to no avail.